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Wednesday
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Thursday
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Sunday
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0 trainings,
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2 trainings,
Agenda Day 1 L&D (eLp, D2D, Induction, Ops Training Calendar, Leadership Essentials) | 09:30-11:00 HR Essentials | 11:30-13:00 Workplace Violence & Harassment - Recognition, Prevention and Response| 13:00-15:30 Agenda Day 2 Performance Management Alignment | 09:30-12:00 Talent Development Tools (R&A, Feedback channels) | 12:25-13:00 Facilitation Methodology | 14:00-15:45 Agenda Day 3 Guest Feedback, KPIs and […]
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This Masterclass introduces Aesthetic Leadership as a practice of leading through presence, atmosphere and sensory awareness rather than formal authority. Through vivid examples from hospitality and service, Marc Stierand reveals how everyday actions can become meaningful expressions of leadership. |
4 trainings,
-
Training by the local Fire Brigade. This session will cover: general fire safety principles, the use of fire extinguishers, and building evacuation procedures. Participation: as many employees as possible (fundamental fire safety topics).
Online Training
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Online Training
About this Session In this D2D session, we will review common challenges and recurring mistakes from previous seasons, highlight best practices, and discuss how to apply them effectively. The goal is to ensure full understanding, alignment, and operational success for the upcoming season. 🎯 Learning Objectives By the end of the session, the participants will […]
Online Training
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Online Training
About this Session In this D2D session, we will review common challenges and recurring mistakes from previous seasons, highlight best practices, and discuss how to apply them effectively. The goal is to ensure full understanding, alignment, and operational success for the upcoming season. 🎯 Learning Objectives By the end of the session, the participants will […] |
6 trainings,
-
Training by the local Fire Brigade. Intervention and fire suppression using breathing apparatus in compartmentalized enclosed. Participation: Security Managers, Maintenance, Security Officers
Online Training
-
Online Training
About this Session In this D2D session, we will review common challenges and recurring mistakes from previous seasons, highlight best practices, and discuss how to apply them effectively. The goal is to ensure full understanding, alignment, and operational success for the upcoming season. 🎯 Learning Objectives By the end of the session, the participants will […]
Online Training
-
Online Training
About this Session In this D2D session, we will review common challenges and recurring mistakes from previous seasons, highlight best practices, and discuss how to apply them effectively. The goal is to ensure full understanding, alignment, and operational success for the upcoming season. 🎯 Learning Objectives By the end of the session, the participants will […]
Online Training
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Online Training
About this Session In this D2D session, we will review common challenges and recurring mistakes from previous seasons, highlight best practices, and discuss how to apply them effectively. The goal is to ensure full understanding, alignment, and operational success for the upcoming season. 🎯 Learning Objectives By the end of the session, the participants will […]
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High-impact inspirational keynote by Pedro Díaz Ridao (author of Better Leaders and Viaje al Liderazgo Consciente), in which we will explore the elements we need to develop at both an individual and team level in order to grow and make the most of the opportunities that arise in our environment, how to improve through change, and how to move […] |
3 trainings,
-
Training by the local Fire Brigade. Fire suppression using fire extinguishers in enclosed (urban) environments. Participation: Heads of Department and Supervisors selected members from their teams
Online Training
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Online Training
Σχετικά με το Σεμινάριο Το σεμινάριο αφορά την παρουσίαση του νέου άμεσου ηλεκτρονικού συστήματος (ticket system) για τα αιτήματα BMS στην πλατφόρμα AIMMS. Ειδικότερα κατά τη διάρκεια του σεμιναρίου θα γίνει παρουσίαση του περιβάλλοντος του προγράμματος. Παράλληλα θα αναλυθούν οι μέθοδοι εισαγωγής αιτημάτων και οι κύριες κατηγορίες ενώ θα γίνει και επίδειξη λειτουργίας για να […] |
0 trainings,
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0 trainings,
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3 trainings,
A focused two-day leadership workshop designed to elevate our standards and ensure Ikos Andalusia continues to position itself among the very best in luxury hospitality. This session will challenge us to refine what already works, calibrate our understanding of premium positioning and make deliberate decisions that elevate the entire guest experience. Through structured “Decision Lab” […]
PORTO SANI Agenda Day 1 HR Essentials | 09:30-11:00 L&D (eLp, D2D, Induction, Ops Training Calendar, Leadership Essentials) | 11:30-13:00 Internal Communications (Intranet, Viva, MS Accounts) | 14:00-14:45 Ambassadors Program | 15:00-15:45 Agenda Day 2 Sustainability Highlights | 09:30-10:15 GDPR & Compliance Training | 10:30-11:15 Talent Development Tools (R&A, Feedback channels) | 11:30-12:15 Performance Management […]
Online Training
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Online Training
About this Session The training course covers the importance of energy and water as resources and provides practical strategies for energy and water conservation for every department. It includes interactive discussions on engaging staff, emphasizes the integration of sustainability into day-to-day operations and attempts the creation of a conservation-focused culture. Lastly, it highlights the importance […] |
4 trainings,
Online Training
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Online Training
About VIP Experiences D2D Session In this D2D session, we unveil an extensive range of VIP services, immersing our guests in the realm of luxury hospitality and everlasting memories. From seamless airport pick-ups and enchanting yacht cruises to exclusive private tours, wine tasting, and exhilarating helicopter rides, our guests can indulge in a myriad of […]
Online Training
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Online Training
About this Session Guests at Ikos Resorts can savor a challenging game of tennis, explore the countryside by bike, or simply work out in the gym. During this D2D session, we will unveil a broad spectrum of wellness, fitness, and sports activities for our guests to discover and relish throughout their holiday. 🎯 Learning Objectives […] |
6 trainings,
Online Training
-
Online Training
About this Session The training course covers the importance of energy and water as resources and provides practical strategies for energy and water conservation for every department. It includes interactive discussions on engaging employees, emphasizes the integration of sustainability into day-to-day operations and attempts the creation of a conservation-focused culture. Lastly, it highlights the importance […]
Online Training
-
Online Training
About VIP Experiences D2D Session In this D2D session, we unveil an extensive range of VIP services, immersing our guests in the realm of luxury hospitality and everlasting memories. From seamless airport pick-ups and enchanting yacht cruises to exclusive private tours, wine tasting, and exhilarating helicopter rides, our guests can indulge in a myriad of […]
Online Training
-
Online Training
About this Session The training course covers the importance of energy and water as resources and provides practical strategies for energy and water conservation for every department. It includes interactive discussions on engaging employees, emphasizes the integration of sustainability into day-to-day operations and attempts the creation of a conservation-focused culture. Lastly, it highlights the importance […]
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About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in financial procedures within the Markets sector. Being current with these developments is crucial for ensuring accuracy in transactions, transparent financial reporting, and overall operational efficiency. This knowledge empowers professionals who work at the Markets to navigate […]
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In this seminar, Dr Nikolaos Dimitriadis presents the neuroscience of empathy, how we connect to other people and what we can do to improve it. He is explaining different empathy types, their barriers and how to boost them within and outside the company. |
6 trainings,
Online Training
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Online Training
About this Session Guests at Ikos Resort can savor outdoor activities, explore the countryside by bike, or simply choose from a vast array of branded sports Academies. During this D2D session, we will unveil a broad spectrum of wellness, fitness, and sports activities for our guests to discover and relish throughout their holiday. 🎯 Learning […]
Online Training
-
Online Training
About VIP Experiences D2D Session In this D2D session, we unveil an extensive range of VIP services, immersing our guests in the realm of luxury hospitality and everlasting memories. From seamless airport pick-ups and enchanting yacht cruises to exclusive private tours, wine tasting, and exhilarating helicopter rides, our guests can indulge in a myriad of […]
Online Training
-
Online Training
About this Session Guests at Ikos Resorts can savor a challenging game of tennis, explore the countryside by bike, or simply work out in the gym. During this D2D session, we will unveil a broad spectrum of wellness, fitness, and sports activities for our guests to discover and relish throughout their holiday. 🎯 Learning Objectives […]
Online Training
-
Online Training
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in financial procedures within the F&B sector. Being current with these developments is crucial for ensuring accuracy in transactions, transparent financial reporting, and overall operational efficiency. This knowledge empowers F&B professionals to navigate the financial landscape adeptly, […] |
5 trainings,
Online Training
-
Online Training
About this Session The training course covers the importance of energy and water as resources and provides practical strategies for energy and water conservation for every department. It includes interactive discussions on engaging employees, emphasizes the integration of sustainability into day-to-day operations and attempts the creation of a conservation-focused culture. Lastly, it highlights the importance […]
Online Training
-
Online Training
About this Session The training course covers the importance of energy and water as resources and provides practical strategies for energy and water conservation for every department. It includes interactive discussions on engaging employees, emphasizes the integration of sustainability into day-to-day operations and attempts the creation of a conservation-focused culture. Lastly, it highlights the importance […]
Online Training
-
Online Training
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in financial procedures within the F&B sector. Being current with these developments is crucial for ensuring accuracy in transactions, transparent financial reporting, and overall operational efficiency. This knowledge empowers F&B professionals to navigate the financial landscape adeptly, […] |
1 Training,
|
1 Training,
|
|
8 trainings,
-
Training by the local Fire Brigade. Fire suppression using fire extinguishers in enclosed (urban) environments. Participation: Heads of Department and Supervisors selected members from their teams
-
About this Session This on‑site AIMMS Platform training, delivered by our external partner Atlantis Engineering, introduces participants to the core functionalities of the system and its role in daily maintenance operations. The session includes recent platform updates and practical guidance on using both the mobile and desktop applications. 🎯 Learning Objectives Participants will learn to: […]
Online Training
-
Online Training
About ReviewPro - Digital Guest Satisfaction Survey D2D Session The Digital Guest Satisfaction Survey (GSS) is an invaluable tool that we use to assess how happy our guests are with our services and products. From the conduction of each survey, we can identify areas where there is room for improvement, track progress over time and […]
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About this Session The Sani/Ikos App is a mobile application designed to enhance our guests' experience. It provides access to browse Sani Resort and its services, explore digital menus, and easily make reservations for restaurants and leisure activities. Guests can also stay informed about upcoming events through the event calendar, navigate to the respective Resort […]
Online Training
-
Online Training
About this Session The training course covers the importance of energy and water as resources and provides practical strategies for energy and water conservation for every department. It includes interactive discussions on engaging employees, emphasizes the integration of sustainability into day-to-day operations and attempts the creation of a conservation-focused culture. Lastly, it highlights the importance […] |
13 trainings,
SANI ASTERIAS Agenda Day 1 L&D | 09:30-11:00 HR Essentials | 11:30-13:00 Internal Communications (Intranet, Viva, MS Accounts) | 14:00-14:45 GDPR & Compliance Training | 15:00-15:45 Agenda Day 2 Performance Management Alignment | 09:30-12:00 Talent Development Tools (R&A, Feedback channels) | 12:15-13:00 Facilitation Methodology | 14:00-15:45 Agenda Day 3 Train The Trainer (Facilitation Methodology) | […]
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Training by the local Fire Brigade. Intervention and fire suppression using breathing apparatus in compartmentalized enclosed. Participation: Security Managers, Maintenance, Security Officers
-
About this Session This on‑site AIMMS Platform training, delivered by our external partner Atlantis Engineering, introduces participants to the core functionalities of the system and its role in daily maintenance operations. The session includes recent platform updates and practical guidance on using both the mobile and desktop applications. 🎯 Learning Objectives Participants will learn to: […]
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During this live onsite 2.5-hour Train the Trainer session, participants will have the opportunity to build the knowledge, confidence, and facilitation skills required to effectively cascade essential Food & Safety standards and practices across their teams. Delivered by Sotiris Milonas in collaboration with our external partner Evangelos Panagiotou, the session is designed for Chefs de […]
Online Training
-
Online Training
About VIP Experiences D2D Session In this D2D session, we unveil an extensive range of VIP services, immersing our guests in the realm of luxury hospitality and everlasting memories. From seamless airport pick-ups and enchanting yacht cruises to exclusive private tours, wine tasting, and exhilarating helicopter rides, our guests can indulge in a myriad of […]
Online Training
-
Online Training
About this Session Guests at Ikos Resorts can savor a challenging game of tennis, explore the countryside by bike, or simply work out in the gym. During this D2D session, we will unveil a broad spectrum of wellness, fitness, and sports activities for our guests to discover and relish throughout their holiday. 🎯 Learning Objectives […]
Online Training
-
Online Training
About this Session In this session, we will examine different aspects of waste management, focusing on the significance of reducing, reusing, and recycling while adhering to proper procedures to align with our zero waste to landfill and zero single used plastic goals. We will explore all related practices that affect your work in order to […]
Online Training
-
Online Training
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […]
-
During this live onsite 2.5-hour Train the Trainer session, participants will have the opportunity to build the knowledge, confidence, and facilitation skills required to effectively cascade essential Food & Safety standards and practices across their teams. Delivered by Sotiris Milonas in collaboration with our external partner Evangelos Panagiotou, the session is designed for Chefs de […]
Online Training
-
Online Training
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […] |
8 trainings,
-
Training by the local Fire Brigade. Fire suppression using fire extinguishers in enclosed (urban) environments. Participation: Heads of Department and Supervisors selected members from their teams
Online Training
-
Online Training
About this Session In this session, we will examine different aspects of waste management, focusing on the significance of reducing, reusing, and recycling while adhering to proper procedures to align with our zero waste to landfill and zero single used plastic goals. We will explore all related practices that affect your work in order to […]
Online Training
-
Online Training
About this Session Guests at Ikos Resorts can savor a challenging game of tennis, explore the countryside by bike, or simply work out in the gym. During this D2D session, we will unveil a broad spectrum of wellness, fitness, and sports activities for our guests to discover and relish throughout their holiday. 🎯 Learning Objectives […]
Online Training
-
Online Training
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […]
Online Training
-
Online Training
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […] |
10 trainings,
-
About this Session This highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their Resort. Participants will learn how to create engaging and memorable learning experiences that meet the highest standards and lead to tangible, long-lasting business results. 🎯 […]
-
Training by the local Fire Brigade. Intervention and fire suppression using breathing apparatus in compartmentalized enclosed. Participation: Security Managers, Maintenance, Security Officers
-
During this live onsite 2.5-hour Train the Trainer session, participants will have the opportunity to build the knowledge, confidence, and facilitation skills required to effectively cascade essential Food & Safety standards and practices across their teams. Delivered by Sotiris Milonas in collaboration with our external partner Evangelos Panagiotou, the session is designed for Chefs de […]
Online Training
-
Online Training
About this Session Guests at Sani Resort can savor outdoor activities, explore the countryside by bike, or simply choose from a vast array of branded sports Academies. During this D2D session, we will unveil a broad spectrum of wellness, fitness, and sports activities for our guests to discover and relish throughout their holiday. 🎯 Learning […]
Online Training
-
Online Training
About this Session In this D2D session we discover why families travelling to Sani/Ikos Resorts with children can be assured that no matter their age, they will be treated like VIP's too. From a complete range of high-end baby equipment, luxurious childcare facilities, babysitting and nanny services, as well as a wide array of children's […]
Online Training
-
Online Training
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […]
Online Training
-
Online Training
About this Session The training course covers the importance of energy and water as resources and provides practical strategies for energy and water conservation for every department. It includes interactive discussions on engaging employees, emphasizes the integration of sustainability into day-to-day operations and attempts the creation of a conservation-focused culture. Lastly, it highlights the importance […]
Online Training
-
Online Training
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […] |
6 trainings,
-
Training by the local Fire Brigade. This session will cover: general fire safety principles, the use of fire extinguishers, and building evacuation procedures. Participation: as many employees as possible (fundamental fire safety topics).
Online Training
-
Online Training
About this Session The training course covers the importance of energy and water as resources and provides practical strategies for energy and water conservation for every department. It includes interactive discussions on engaging employees, emphasizes the integration of sustainability into day-to-day operations and attempts the creation of a conservation-focused culture. Lastly, it highlights the importance […]
Online Training
-
Online Training
About this Session This D2D training session aims to equip employees with a foundational understanding of safeguarding practices to ensure a safe, inclusive, and protective environment for children and vulnerable adults. Safeguarding is a shared responsibility. Sani/Ikos is committed to equality, fairness, and inclusion, and will always strive to work collaboratively with parents, carers, and relevant […]
Online Training
-
Online Training
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […] |
0 trainings,
|
0 trainings,
|
|
6 trainings,
Agenda Day 1 L&D (eLp, D2D, Induction, Ops Training Calendar, Leadership Essentials) | 09:30-11:15 Performance Management Alignment | 11:30-13:15 Talent Development Tools (R&A, Feedback channels) | 14:15-15:00 Ambassador’s Program | 15:15-16:00 Agenda Day 2 HR Essentials | 09:30-11:15 Facilitation Methodology | 11:30-13:45 GDPR & Compliance Training | 14:00-14:45 Internal Communications (Intranet, Viva, MS Accounts) | […]
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Training by the local Fire Brigade. This session will cover: general fire safety principles, the use of fire extinguishers, and building evacuation procedures. Participation: as many employees as possible (fundamental fire safety topics).
-
The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
Online Training
-
Online Training
About this Session The Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time, and demonstrates our commitment to safe, consistent, and professional childcare. You will be provided with the necessary information […] |
9 trainings,
Agenda Day 1 HR Essentials | 09:30-11:15 L&D| 11:30-13:00 Internal Communications (Intranet, Viva, MS Accounts) | 14:00-14:45 Sustainability Highlights | 15:00-15:45 Agenda Day 2 Induction for New Managers/ Train The Trainer | 09:15-11:30 Ambassadors Program | 14:00-14:45 Agenda Day 3 Guest Journey Map/ Operating Standards | 09:30-10:15 Service Recovery Outcomes/ Guest Feedback & KPIs| 10:30-11:15 […]
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The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
Online Training
-
Online Training
About VIP Experiences D2D Session In this D2D session, we unveil an extensive range of VIP services, immersing our guests in the realm of luxury hospitality and everlasting memories. From seamless airport pick-ups and enchanting yacht cruises to exclusive private tours, wine tasting, and exhilarating helicopter rides, our guests can indulge in a myriad of […]
Online Training
-
Online Training
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […]
Online Training
-
Online Training
About this Session The Sani/Ikos App is a mobile application designed to enhance our guests' experience. It provides access to browse Sani Resort and its services, explore digital menus, and easily make reservations for restaurants and leisure activities. Guests can also stay informed about upcoming events through the event calendar, navigate to the respective Resort […]
Online Training
-
Online Training
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […]
Online Training
-
Online Training
About this Session The Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time, and demonstrates our commitment to safe, consistent, and professional childcare. You will be provided with the necessary information […] |
14 trainings,
-
About this Session This highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their Resort. Participants will learn how to create engaging and memorable learning experiences that meet the highest standards and lead to tangible, long-lasting business results. 🎯 […]
-
Training by the local Fire Brigade. Intervention and fire suppression using breathing apparatus in compartmentalized enclosed. Participation: Security Managers, Maintenance, Security Officers
-
About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
Online Training
-
Online Training
About this Session The Sani Dine Around Programme is a culinary initiative that allows our guests to savor the diverse and delectable flavors offered across our resort's impressive array of restaurants. It is meticulously designed to cater to the discerning palates of our guests, providing an opportunity to explore a world of culinary delights, from […]
Online Training
-
Online Training
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […]
-
About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
Online Training
-
Online Training
About this Session The Sani Rewards Programme is our way of expressing gratitude to our valued guests, both frequent visitors and newcomers, by offering a curated selection of benefits and privileges that enhance every aspect of their stay. It is designed to make the guest journey even more enjoyable, ensuring that their time with us […]
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About this Session During our session we will present our sustainability pillars, the ESG - sustainability goals we have as a group, what practices we follow in order to achieve those goals and you will be informed about all the actions we take to support organizations and the local communities we reside in. 🎯 Learning […]
Online Training
-
Online Training
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […] |
18 trainings,
Online Training
-
Online Training
About this Session This highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their Resort. Participants will learn how to create engaging and memorable learning experiences that meet the highest standards and lead to tangible, long-lasting business results. 🎯 […]
-
Training by the local Fire Brigade. Fire suppression using fire extinguishers in enclosed (urban) environments. Participation: Heads of Department and Supervisors selected members from their teams
-
About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
-
About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
-
The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
-
The 1-day “Essentials & Elevation” Induction learning journey is designed for team members who completed the 2-day Induction in the previous year. This refresher course builds on their existing knowledge and offers focused content across the following key modules: Welcome back Onboard (SIG history, milestones & Governance) Service Excellence & Emotional Intelligence BMVV | Living our […]
Online Training
-
Online Training
About ReviewPro - Digital Guest Satisfaction Survey D2D Session The Digital Guest Satisfaction Survey (GSS) is an invaluable tool that we use to assess how happy our guests are with our services and products. From the conduction of each survey, we can identify areas where there is room for improvement, track progress over time and […]
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Training Objectives During this Ecolab training session, participants will focus on the correct use of chemicals as well as the inspection of all equipment and dosing systems, with the aim of ensuring smooth and reliable operation. Among other topics, participants will be trained on the following: Correct use and dosing of chemical products Descaling procedures […]
Online Training
-
Online Training
About VIP Experiences D2D Session In this D2D session, we unveil an extensive range of VIP services, immersing our guests in the realm of luxury hospitality and everlasting memories. From seamless airport pick-ups and enchanting yacht cruises to exclusive private tours, wine tasting, and exhilarating helicopter rides, our guests can indulge in a myriad of […]
Online Training
-
Online Training
About this session In this D2D session we discover Sani Marina, the ideal five-star holiday destination for every yacht owner and not only! Promising all the facilities and services demanded of a first-class harbor, this beautiful setting offers an exciting, cosmopolitan environment for Sani Resort guests. The spectacular Piazza lends the Marina an even greater […]
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About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
-
Training Objectives During this Ecolab training session, participants will focus on the correct use of chemicals as well as the inspection of all equipment and dosing systems, with the aim of ensuring smooth and reliable operation. Among other topics, participants will be trained on the following: Correct use and dosing of chemical products Descaling procedures […]
Online Training
-
Online Training
About this Session The Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time, and demonstrates our commitment to safe, consistent, and professional childcare. You will be provided with the necessary information […]
Online Training
-
Online Training
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […] |
12 trainings,
-
About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
-
The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
-
The 1-day “Essentials & Elevation” Induction learning journey is designed for team members who completed the 2-day Induction in the previous year. This refresher course builds on their existing knowledge and offers focused content across the following key modules: Welcome back Onboard (SIG history, milestones & Governance) Service Excellence & Emotional Intelligence BMVV | Living our […]
Online Training
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Online Training
About this Session In this D2D session we discover why families travelling to Sani/Ikos Resorts with children can be assured that no matter their age, they will be treated like VIP's too. From a complete range of high-end baby equipment, luxurious childcare facilities, babysitting and nanny services, as well as a wide array of children's […]
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About this Session In this D2D session, we will emphasize the pivotal role of the Night Auditor, specifically their expertise in the Opera Property Management System (PMS), in ensuring a seamless hotel operation. The Night Auditor's responsibilities include reconciling financial transactions, addressing guest needs during late hours, and preparing accurate reports for the next day. […]
Online Training
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Online Training
About this Session Guests at Ikos Resorts can savor a challenging game of tennis, explore the countryside by bike, or simply work out in the gym. During this D2D session, we will unveil a broad spectrum of wellness, fitness, and sports activities for our guests to discover and relish throughout their holiday. 🎯 Learning Objectives […]
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About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
Online Training
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Online Training
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […] |
3 trainings,
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The 1-day “Essentials & Elevation” Induction learning journey is designed for team members who completed the 2-day Induction in the previous year. This refresher course builds on their existing knowledge and offers focused content across the following key modules: Welcome back Onboard (SIG history, milestones & Governance) Service Excellence & Emotional Intelligence BMVV | Living our […]
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The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […] |
1 Training,
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|
7 trainings,
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The 2-day "Welcome Onboard" Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
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Training by the local Fire Brigade. This session will cover: general fire safety principles, the use of fire extinguishers, and building evacuation procedures. Participation: as many employees as possible (fundamental fire safety topics).
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The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
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The 1-day “Essentials & Elevation” Induction learning journey is designed for team members who completed the 2-day Induction in the previous year. This refresher course builds on their existing knowledge and offers focused content across the following key modules: Welcome back Onboard (SIG history, milestones & Governance) Service Excellence & Emotional Intelligence BMVV | Living our […] |
13 trainings,
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The 2-day "Welcome Onboard" Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
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This immersive workshop is designed to elevate our Host team from table management to emotion management - transforming every interaction into a meaningful guest moment. Through practical cases and real Ikos scenarios, we will establish clear behavioural standards and install a shared language of warm luxury, confidence and elegance. Training Objectives: Establish clear behavioural standards […]
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The 1-day “Essentials & Elevation” Induction learning journey is designed for team members who completed the 2-day Induction in the previous year. This refresher course builds on their existing knowledge and offers focused content across the following key modules: Welcome back Onboard (SIG history, milestones & Governance) Service Excellence & Emotional Intelligence BMVV | Living our […]
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Training by the local Fire Brigade. This session will cover: general fire safety principles, the use of fire extinguishers, and building evacuation procedures. Participation: as many employees as possible (fundamental fire safety topics).
-
The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
Online Training
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Online Training
About this Session In this D2D session we discover why families travelling to Sani/Ikos Resorts with children can be assured that no matter their age, they will be treated like VIP's too. From a complete range of high-end baby equipment, luxurious childcare facilities, babysitting and nanny services, as well as a wide array of children's […]
-
About this Session In this D2D session, we will emphasize the pivotal role of the Night Auditor, specifically their expertise in the Opera Property Management System (PMS), in ensuring a seamless hotel operation. The Night Auditor's responsibilities include reconciling financial transactions, addressing guest needs during late hours, and preparing accurate reports for the next day. […]
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Training Objectives During this Ecolab training session, participants will focus on the correct use of chemicals as well as the inspection of all equipment and dosing systems, with the aim of ensuring smooth and reliable operation. Among other topics, participants will be trained on the following: Correct use and dosing of chemical products Descaling procedures […]
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Training Objectives During this Ecolab training session, participants will focus on the correct use of chemicals as well as the inspection of all equipment and dosing systems, with the aim of ensuring smooth and reliable operation. Among other topics, participants will be trained on the following: Correct use and dosing of chemical products Descaling procedures […] |
11 trainings,
-
The 2-day "Welcome Onboard" Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
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The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
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About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
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Training Objectives During this Ecolab training session, participants will focus on the correct use of chemicals as well as the inspection of all equipment and dosing systems, with the aim of ensuring smooth and reliable operation. Among other topics, participants will be trained on the following: Correct use and dosing of chemical products Descaling procedures […]
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About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
Online Training
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Online Training
About VIP Experiences D2D Session In this D2D session, we unveil an extensive range of VIP services, immersing our guests in the realm of luxury hospitality and everlasting memories. From seamless airport pick-ups and enchanting yacht cruises to exclusive private tours, wine tasting, and exhilarating helicopter rides, our guests can indulge in a myriad of […]
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Training Objectives During this Ecolab training session, participants will focus on the correct use of chemicals as well as the inspection of all equipment and dosing systems, with the aim of ensuring smooth and reliable operation. Among other topics, participants will be trained on the following: Correct use and dosing of chemical products Descaling procedures […] |
14 trainings,
-
The 2-day "Welcome Onboard" Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
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The 2-day "Welcome Onboard" Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
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The 2-day "Welcome Onboard" Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
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The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
-
The 1-day “Essentials & Elevation” Induction learning journey is designed for team members who completed the 2-day Induction in the previous year. This refresher course builds on their existing knowledge and offers focused content across the following key modules: Welcome back Onboard (SIG history, milestones & Governance) Service Excellence & Emotional Intelligence BMVV | Living our […]
-
The 1-day “Essentials & Elevation” Induction learning journey is designed for team members who completed the 2-day Induction in the previous year. This refresher course builds on their existing knowledge and offers focused content across the following key modules: Welcome back Onboard (SIG history, milestones & Governance) Service Excellence & Emotional Intelligence BMVV | Living our […]
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About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
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Training Objectives During this Ecolab training session, participants will focus on the correct use of chemicals as well as the inspection of all equipment and dosing systems, with the aim of ensuring smooth and reliable operation. Among other topics, participants will be trained on the following: Correct use and dosing of chemical products Descaling procedures […]
-
About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
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About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in financial procedures within the Markets sector. Being current with these developments is crucial for ensuring accuracy in transactions, transparent financial reporting, and overall operational efficiency. This knowledge empowers professionals who work at the Markets to navigate […]
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Training Objectives During this Ecolab training session, participants will focus on the correct use of chemicals as well as the inspection of all equipment and dosing systems, with the aim of ensuring smooth and reliable operation. Among other topics, participants will be trained on the following: Correct use and dosing of chemical products Descaling procedures […] |
2 trainings,
-
The 2-day "Welcome Onboard" Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […] |
1 Training,
|
|
|
7 trainings,
-
The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
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The 2-day "Welcome Onboard" Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
-
The 1-day “Essentials & Elevation” Induction learning journey is designed for team members who completed the 2-day Induction in the previous year. This refresher course builds on their existing knowledge and offers focused content across the following key modules: Welcome back Onboard (SIG history, milestones & Governance) Service Excellence & Emotional Intelligence BMVV | Living our […]
-
About this Session In this D2D session, we will emphasize the pivotal role of the Night Auditor, specifically their expertise in the Opera Property Management System (PMS), in ensuring a seamless hotel operation. The Night Auditor's responsibilities include reconciling financial transactions, addressing guest needs during late hours, and preparing accurate reports for the next day. […]
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About this Session A proficient understanding and effective use of our Opera Property Management System (PMS) are paramount for front office personnel. The PMS serves as the central hub for managing reservations, check-ins, and check-outs, streamlining daily operations. It empowers front office employees to provide efficient and personalized guest experiences. With real-time data accessibility, the […] |
9 trainings,
-
The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
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About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
Hybrid Training
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Hybrid Training
About this Session In this D2D session, we will emphasize the pivotal role of the Night Auditor, specifically their expertise in the Opera Property Management System (PMS), in ensuring a seamless hotel operation. The Night Auditor's responsibilities include reconciling financial transactions, addressing guest needs during late hours, and preparing accurate reports for the next day. […]
-
About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
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About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
Online Training
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Online Training
About this Session A proficient understanding and effective use of our Opera Property Management System (PMS) are paramount for front office personnel. The PMS serves as the central hub for managing reservations, check-ins, and check-outs, streamlining daily operations. It empowers front office employees to provide efficient and personalized guest experiences. With real-time data accessibility, the […]
Online Training
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Online Training
About this Session The Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time, and demonstrates our commitment to safe, consistent, and professional childcare. You will be provided with the necessary information […] |
4 trainings,
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About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
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Training by the local Fire Brigade. This session will cover: general fire safety principles, the use of fire extinguishers, and building evacuation procedures. Participation: as many employees as possible (fundamental fire safety topics). |
4 trainings,
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Training by the local Fire Brigade. Fire suppression using fire extinguishers in enclosed (urban) environments. Participation: Heads of Department and Supervisors selected members from their teams |
5 trainings,
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Training by the local Fire Brigade. Intervention and fire suppression using breathing apparatus in compartmentalized enclosed. Participation: Security Managers, Maintenance, Security Officers
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About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in financial procedures within the Markets sector. Being current with these developments is crucial for ensuring accuracy in transactions, transparent financial reporting, and overall operational efficiency. This knowledge empowers professionals who work at the Markets to navigate […]
Hybrid Training
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Hybrid Training
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in financial procedures within the Markets sector. Being current with these developments is crucial for ensuring accuracy in transactions, transparent financial reporting, and overall operational efficiency. This knowledge empowers professionals who work at the Markets to navigate […] |
2 trainings,
-
The 2-day "Welcome Onboard" Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […] |
2 trainings,
-
The 2-day "Welcome Onboard" Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […] |
