Management Essentials | IPP
- This Training has passed.
March 17 @ 9:00 am - March 20 @ 5:00 pm EET
Agenda Day 1
- HR Essentials | 09:30-11:15
- L&D| 11:30-13:00
- Internal Communications (Intranet, Viva, MS Accounts) | 14:00-14:45
- Sustainability Highlights | 15:00-15:45
Agenda Day 2
- Induction for New Managers/ Train The Trainer | 09:15-11:30
- Ambassadors Program | 14:00-14:45
Agenda Day 3
- Guest Journey Map/ Operating Standards | 09:30-10:15
-
Service Recovery Outcomes/ Guest Feedback & KPIs| 10:30-11:15
- Facilitation Methodology | 11:30-13:00
- GDPR & Compliance Training | 14:00-14:45
Agenda Day 4
- Performance Management Alignment | 09:30-12:15
-
Talent Development Tools (R&A, Feedback channels)| 13:00-13:45
- OPEX/CAPEX/Payroll (MIS)| 14:00-15:30