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  • Induction TTT | *New Trainers IPP

    Ikos Porto Petro
    Train the Trainer

    About this Session This highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their Resort. Participants will learn how to create engaging and memorable learning experiences that meet the highest standards and lead to tangible, long-lasting business results. 🎯 […]

  • Fire Safety Training – Advanced Fire Truck IAR

    Ikos Aria
    Safety & Security

    Training by the local Fire Brigade.  Intervention and fire suppression using breathing apparatus in compartmentalized enclosed. Participation: Security Managers, Maintenance, Security Officers

  • First Aid Training | IOC

    Ikos Oceania
    First Aid Training

    About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]

  • Dine Around Programme & Restaurant Reservations | D2D SR

    Porto Sani +5 more
    Online Training
    D2D Sessions

    About this Session The Sani Dine Around Programme is a culinary initiative that allows our guests to savor the diverse and delectable flavors offered across our resort's impressive array of restaurants. It is meticulously designed to cater to the discerning palates of our guests, providing an opportunity to explore a world of culinary delights, from […]

  • A/R Procedures in Front Office & Spa | D2D SD

    Sani Dunes
    Online Training
    D2D Sessions

    About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […]

  • First Aid Training | IOC

    Ikos Oceania
    First Aid Training

    About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]

  • Sani Rewards Loyalty Programme | D2D SR

    Sani Marina +5 more
    Online Training
    D2D Sessions

    About this Session The Sani Rewards Programme is our way of expressing gratitude to our valued guests, both frequent visitors and newcomers, by offering a curated selection of benefits and privileges that enhance every aspect of their stay. It is designed to make the guest journey even more enjoyable, ensuring that their time with us […]

  • Sustainability Highlights | D2D

    Ikos Kissamos +13 more
    D2D Sessions

    About this Session During our session we will present our sustainability pillars, the ESG - sustainability goals we have as a group, what practices we follow in order to achieve those goals and you will be informed about all the actions we take to support organizations and the local communities we reside in. 🎯 Learning […]

  • A/R Procedures in Front Office & Spa | D2D SC

    Sani Club
    Online Training
    D2D Sessions

    About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […]

  • Induction TTT | *New Trainers IAR

    Ikos Aria
    Online Training
    Train the Trainer

    About this Session This highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their Resort. Participants will learn how to create engaging and memorable learning experiences that meet the highest standards and lead to tangible, long-lasting business results. 🎯 […]

  • Fire Safety Training – Fire Truck IAR

    Ikos Aria
    Safety & Security

    Training by the local Fire Brigade.  Fire suppression using fire extinguishers in enclosed (urban) environments. Participation: Heads of Department and Supervisors selected members from their teams

  • First Aid Training | IDA

    Ikos Dassia
    First Aid Training

    About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]

  • First Aid Training | IOC

    Ikos Oceania
    First Aid Training

    About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]

  • Induction Training Day 1 | IAN Wave 2

    Ikos Andalusia
    Induction Training

    The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]

  • Induction Training Essentials & Elevation | IAN Wave 1

    Ikos Andalusia
    Induction Training

    The 1-day “Essentials & Elevation” Induction learning journey is designed for team members who completed the 2-day Induction in the previous year. This refresher course builds on their existing knowledge and offers focused content across the following key modules: Welcome back Onboard (SIG history, milestones & Governance) Service Excellence & Emotional Intelligence BMVV | Living our […]

  • Digital Guest Satisfaction Survey (GSS)

    Ikos Porto Petro +6 more
    Online Training
    D2D Sessions

    About ReviewPro - Digital Guest Satisfaction Survey D2D Session The Digital Guest Satisfaction Survey (GSS) is an invaluable tool that we use to assess how happy our guests are with our services and products. From the conduction of each survey, we can identify areas where there is room for improvement, track progress over time and […]

  • Ecolab Training – Chemical Use, Dosing Systems & Equipment Checks | Kitchen & Bar IOC

    Ikos Oceania
    Ecolab

    Training Objectives During this Ecolab training session, participants will focus on the correct use of chemicals as well as the inspection of all equipment and dosing systems, with the aim of ensuring smooth and reliable operation. Among other topics, participants will be trained on the following: Correct use and dosing of chemical products Descaling procedures […]

  • VIP Services & Transfers | D2D IKI

    Ikos Kissamos
    Online Training
    D2D Sessions

    About VIP Experiences D2D Session In this D2D session, we unveil an extensive range of VIP services, immersing our guests in the realm of luxury hospitality and everlasting memories. From seamless airport pick-ups and enchanting yacht cruises to exclusive private tours, wine tasting, and exhilarating helicopter rides, our guests can indulge in a myriad of […]

  • Sani Marina Shopping Piazza | D2D SR

    Sani Beach +5 more
    Online Training
    D2D Sessions

    About this session In this D2D session we discover Sani Marina, the ideal five-star holiday destination for every yacht owner and not only! Promising all the facilities and services demanded of a first-class harbor, this beautiful setting offers an exciting, cosmopolitan environment for Sani Resort guests. The spectacular Piazza lends the Marina an even greater […]

  • First Aid Training | IOD

    Ikos Odisia
    First Aid Training

    About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]

  • Ecolab Training – Chemical Use, Dosing Systems & Equipment Checks | HSK IOC

    Ikos Oceania
    Ecolab

    Training Objectives During this Ecolab training session, participants will focus on the correct use of chemicals as well as the inspection of all equipment and dosing systems, with the aim of ensuring smooth and reliable operation. Among other topics, participants will be trained on the following: Correct use and dosing of chemical products Descaling procedures […]

  • Babysitting Training | D2D SR

    Porto Sani +5 more
    Online Training
    D2D Sessions

    About this Session The Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time, and demonstrates our commitment to safe, consistent, and professional childcare. You will be provided with the necessary information […]

  • A/R Procedures in Front Office & Spa | D2D SA

    Sani Asterias
    Online Training
    D2D Sessions

    About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […]

  • First Aid Training | IOD

    Ikos Odisia
    First Aid Training

    About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]

  • Induction Training Day 1 | IAN Wave 3

    Ikos Andalusia
    Induction Training

    The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]

  • Induction Training Essentials & Elevation | IAN Wave 2

    Ikos Andalusia
    Induction Training

    The 1-day “Essentials & Elevation” Induction learning journey is designed for team members who completed the 2-day Induction in the previous year. This refresher course builds on their existing knowledge and offers focused content across the following key modules: Welcome back Onboard (SIG history, milestones & Governance) Service Excellence & Emotional Intelligence BMVV | Living our […]

  • Kids Experience | D2D IR GR

    Ikos Kissamos +5 more
    Online Training
    D2D Sessions

    About this Session In this D2D session we discover why families travelling to Sani/Ikos Resorts with children can be assured that no matter their age, they will be treated like VIP's too. From a complete range of high-end baby equipment, luxurious childcare facilities, babysitting and nanny services, as well as a wide array of children's […]