Training by the local Fire Brigade. Fire suppression using fire extinguishers in enclosed (urban) environments. Participation: Heads of Department and Supervisors selected members from their teams
About this Session Guests at Ikos Resorts can savor a challenging game of tennis, explore the countryside by bike, or simply work out in the gym. During this D2D session, we will unveil a broad spectrum of wellness, fitness, and sports activities for our guests to discover and relish throughout their holiday. 🎯 Learning Objectives […]
About this Session In this session, we will examine different aspects of waste management, focusing on the significance of reducing, reusing, and recycling while adhering to proper procedures to align with our zero waste to landfill and zero single used plastic goals. We will explore all related practices that affect your work in order to […]
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […]
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […]
About this Session This highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their Resort. Participants will learn how to create engaging and memorable learning experiences that meet the highest standards and lead to tangible, long-lasting business results. 🎯 […]
Training by the local Fire Brigade. Intervention and fire suppression using breathing apparatus in compartmentalized enclosed. Participation: Security Managers, Maintenance, Security Officers
During this live onsite 2.5-hour Train the Trainer session, participants will have the opportunity to build the knowledge, confidence, and facilitation skills required to effectively cascade essential Food & Safety standards and practices across their teams. Delivered by Sotiris Milonas in collaboration with our external partner Evangelos Panagiotou, the session is designed for Chefs de […]
About this Session Guests at Sani Resort can savor outdoor activities, explore the countryside by bike, or simply choose from a vast array of branded sports Academies. During this D2D session, we will unveil a broad spectrum of wellness, fitness, and sports activities for our guests to discover and relish throughout their holiday. 🎯 Learning […]
About this Session In this D2D session we discover why families travelling to Sani/Ikos Resorts with children can be assured that no matter their age, they will be treated like VIP's too. From a complete range of high-end baby equipment, luxurious childcare facilities, babysitting and nanny services, as well as a wide array of children's […]
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […]
About this Session The training course covers the importance of energy and water as resources and provides practical strategies for energy and water conservation for every department. It includes interactive discussions on engaging employees, emphasizes the integration of sustainability into day-to-day operations and attempts the creation of a conservation-focused culture. Lastly, it highlights the importance […]
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […]
Training by the local Fire Brigade. This session will cover: general fire safety principles, the use of fire extinguishers, and building evacuation procedures. Participation: as many employees as possible (fundamental fire safety topics).
About this Session The training course covers the importance of energy and water as resources and provides practical strategies for energy and water conservation for every department. It includes interactive discussions on engaging employees, emphasizes the integration of sustainability into day-to-day operations and attempts the creation of a conservation-focused culture. Lastly, it highlights the importance […]
About this Session This D2D training session aims to equip employees with a foundational understanding of safeguarding practices to ensure a safe, inclusive, and protective environment for children and vulnerable adults. Safeguarding is a shared responsibility. Sani/Ikos is committed to equality, fairness, and inclusion, and will always strive to work collaboratively with parents, carers, and relevant […]
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […]
Agenda Day 1 L&D (eLp, D2D, Induction, Ops Training Calendar, Leadership Essentials) | 09:30-11:15 Performance Management Alignment | 11:30-13:15 Talent Development Tools (R&A, Feedback channels) | 14:15-15:00 Ambassador’s Program | 15:15-16:00 Agenda Day 2 HR Essentials | 09:30-11:15 Facilitation Methodology | 11:30-13:45 GDPR & Compliance Training | 14:00-14:45 Internal Communications (Intranet, Viva, MS Accounts) | […]
Training by the local Fire Brigade. This session will cover: general fire safety principles, the use of fire extinguishers, and building evacuation procedures. Participation: as many employees as possible (fundamental fire safety topics).
The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
About this Session The Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time, and demonstrates our commitment to safe, consistent, and professional childcare. You will be provided with the necessary information […]
Agenda Day 1 HR Essentials | 09:30-11:15 L&D| 11:30-13:00 Internal Communications (Intranet, Viva, MS Accounts) | 14:00-14:45 Sustainability Highlights | 15:00-15:45 Agenda Day 2 Induction for New Managers/ Train The Trainer | 09:15-11:30 Ambassadors Program | 14:00-14:45 Agenda Day 3 Guest Journey Map/ Operating Standards | 09:30-10:15 Service Recovery Outcomes/ Guest Feedback & KPIs| 10:30-11:15 […]
The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
About VIP Experiences D2D Session In this D2D session, we unveil an extensive range of VIP services, immersing our guests in the realm of luxury hospitality and everlasting memories. From seamless airport pick-ups and enchanting yacht cruises to exclusive private tours, wine tasting, and exhilarating helicopter rides, our guests can indulge in a myriad of […]
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […]
About this Session The Sani/Ikos App is a mobile application designed to enhance our guests' experience. It provides access to browse Sani Resort and its services, explore digital menus, and easily make reservations for restaurants and leisure activities. Guests can also stay informed about upcoming events through the event calendar, navigate to the respective Resort […]
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […]
About this Session The Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time, and demonstrates our commitment to safe, consistent, and professional childcare. You will be provided with the necessary information […]
