Agenda 26/01 L&D (eLp, D2D, Induction, Ops Training Calendar, Leadership Essentials) | 09:30-11:00 Induction for New Managers/ Train The Trainer (Facilitation Methodology) | 11:15-15:00 Agenda 29/01 HR Essentials | 09:30-11:00 Performance […]
IOC Agenda Day 1 HR Essentials | 09:30-11:15 L&D (eLp, D2D, Induction, Ops Training Calendar, Leadership Essentials) | 11:30-13:00 Internal Communications (Intranet, Viva, MS Accounts) | 14:00-14:45 Sustainability Highlights | […]
About this Session In this D2D session, we focus on the A/R procedures within the CRS environment and how they support accurate financial flows across the properties. By mastering the […]
About this Session This highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their […]
Agenda Day 10/02 Performance Management Alignment | 09:30-12:15 Talent Development Tools (R&A, Feedback channels) | 13:00-13:45 Internal Communications (Intranet, Viva, MS Accounts) | 14:00-14:45 Agenda Day 11/02 HR Essentials | […]
About this Session In this D2D session, we focus on the A/R procedures within the CRS environment and how they support accurate financial flows across the properties. By mastering the […]
About this Session This highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their […]
About this Session This D2D session outlines the A/R responsibilities within the VIP department, with a focus on handling payments connected to guest services and coordinating with internal and external […]
IDA Agenda Day 17/02 Performance Management Alignment | 09:30-12:15 Talent Development Tools (R&A, Feedback channels)| 13:00-13:45 Internal Communications (Intranet, Viva, MS Accounts) | 14:00-14:45 Agenda Day 18/02 L&D (eLp, D2D, […]
About this Session In this D2D session, we will review common challenges and recurring mistakes from previous seasons, highlight best practices, and discuss how to apply them effectively. The goal […]
About this Session In this D2D session, we will review common challenges and recurring mistakes from previous seasons, highlight best practices, and discuss how to apply them effectively. The goal […]
About this Session In this D2D session, we will review common challenges and recurring mistakes from previous seasons, highlight best practices, and discuss how to apply them effectively. The goal […]
About this Session In this D2D session, we will review common challenges and recurring mistakes from previous seasons, highlight best practices, and discuss how to apply them effectively. The goal […]
The purpose of “The Listening Leader”, is inspire leaders providing the insights and tools needed to deepen their capacity to listen with intention, discern facts from feelings, and respond with clarity and empathy. Drawing on insights from […]
About this Session In this D2D session, we will review common challenges and recurring mistakes from previous seasons, highlight best practices, and discuss how to apply them effectively. The goal […]
About this Session This highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their […]
About this Session In this D2D session, we focus on building practical, accessible presentation skills for anyone who wants to communicate more clearly and confidently. Whether participants are completely new […]
About this Session In this D2D session, we will review common challenges and recurring mistakes from previous seasons, highlight best practices, and discuss how to apply them effectively. The goal […]
About this Session In this D2D session, we will review common challenges and recurring mistakes from previous seasons, highlight best practices, and discuss how to apply them effectively. The goal […]
Agenda Day 1 L&D (eLp, D2D, Induction, Ops Training Calendar, Leadership Essentials) | 09:30-11:00 HR Essentials | 11:30-13:00 Workplace Violence & Harassment - Recognition, Prevention and Response| 13:00-15:30 Agenda Day […]
This Masterclass introduces Aesthetic Leadership as a practice of leading through presence, atmosphere and sensory awareness rather than formal authority. Through vivid examples from hospitality and service, Marc Stierand reveals how everyday actions can become […]
Training by the local Fire Brigade. This session will cover: general fire safety principles, the use of fire extinguishers, and building evacuation procedures. Participation: as many employees as possible (fundamental fire safety […]
About this Session In this D2D session, we will review common challenges and recurring mistakes from previous seasons, highlight best practices, and discuss how to apply them effectively. The goal […]
About this Session In this D2D session, we will review common challenges and recurring mistakes from previous seasons, highlight best practices, and discuss how to apply them effectively. The goal […]
Training by the local Fire Brigade. Intervention and fire suppression using breathing apparatus in compartmentalized enclosed. Participation: Security Managers, Maintenance, Security Officers
About this Session In this D2D session, we will review common challenges and recurring mistakes from previous seasons, highlight best practices, and discuss how to apply them effectively. The goal […]
About this Session In this D2D session, we will review common challenges and recurring mistakes from previous seasons, highlight best practices, and discuss how to apply them effectively. The goal […]
About this Session In this D2D session, we will review common challenges and recurring mistakes from previous seasons, highlight best practices, and discuss how to apply them effectively. The goal […]
High-impact inspirational keynote by Pedro Díaz Ridao (author of Better Leaders and Viaje al Liderazgo Consciente), in which we will explore the elements we need to develop at both an individual and team level […]
Training by the local Fire Brigade. Fire suppression using fire extinguishers in enclosed (urban) environments. Participation: Heads of Department and Supervisors selected members from their teams
