A/R Procedures in Front Office & Spa | D2D IOC

About this Session

In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency.

This knowledge empowers the management of the Front Office & Spa department to proactively address any discrepancies, fostering guest satisfaction and upholding the hotel’s financial integrity.

🎯 Learning Objectives

By the end of the session, the participants will be able to:

• Comprehend the necessary AR procedures and requirements
• Demonstrate an understanding of the way their actions affect the daily reconciliation process
• Recognize the significance of their role and performance

🎓 Target Audience

Rooms Division/ Front Office / Guest Relation/ Back Office / Spa Managers. Any manager handling transactions.