During this live onsite 2.5-hour Train the Trainer session, participants will have the opportunity to build the knowledge, confidence, and facilitation skills required to effectively cascade essential Food & Safety standards and practices across their teams. Delivered by Sotiris Milonas in collaboration with our external partner Evangelos Panagiotou, the session is designed for Chefs de […]
About this Session This highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their Resort. Participants will learn how to create engaging and memorable learning experiences that meet the highest standards and lead to tangible, long-lasting business results. 🎯 […]
About this Session In this session, we will examine different aspects of waste management, focusing on the significance of reducing, reusing, and recycling while adhering to proper procedures to align with our zero waste to landfill and zero single used plastic goals. We will explore all related practices that affect your work in order to […]
Training by the local Fire Brigade. Intervention and fire suppression using breathing apparatus in compartmentalized enclosed. Participation: Security Managers, Maintenance, Security Officers
About this Session The training course covers the importance of energy and water as resources and provides practical strategies for energy and water conservation for every department. It includes interactive discussions on engaging employees, emphasizes the integration of sustainability into day-to-day operations and attempts the creation of a conservation-focused culture. Lastly, it highlights the importance […]
About ReviewPro - Digital Guest Satisfaction Survey D2D Session The Digital Guest Satisfaction Survey (GSS) is an invaluable tool that we use to assess how happy our guests are with our services and products. From the conduction of each survey, we can identify areas where there is room for improvement, track progress over time and […]
About this Session This on‑site AIMMS Platform training, delivered by our external partner Atlantis Engineering, introduces participants to the core functionalities of the system and its role in daily maintenance operations. The session includes recent platform updates and practical guidance on using both the mobile and desktop applications. 🎯 Learning Objectives Participants will learn to: […]
Training by the local Fire Brigade. Fire suppression using fire extinguishers in enclosed (urban) environments. Participation: Heads of Department and Supervisors selected members from their teams
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in financial procedures within the F&B sector. Being current with these developments is crucial for ensuring accuracy in transactions, transparent financial reporting, and overall operational efficiency. This knowledge empowers F&B professionals to navigate the financial landscape adeptly, […]
In this seminar, Dr Nikolaos Dimitriadis presents the neuroscience of empathy, how we connect to other people and what we can do to improve it. He is explaining different empathy types, their barriers and how to boost them within and outside the company.
PORTO SANI Agenda Day 1 HR Essentials | 09:30-11:00 L&D (eLp, D2D, Induction, Ops Training Calendar, Leadership Essentials) | 11:30-13:00 Internal Communications (Intranet, Viva, MS Accounts) | 14:00-14:45 Ambassadors Program | 15:00-15:45 Agenda Day 2 Sustainability Highlights | 09:30-10:15 GDPR & Compliance Training | 10:30-11:15 Talent Development Tools (R&A, Feedback channels) | 11:30-12:15 Performance Management […]
Σχετικά με το Σεμινάριο Το σεμινάριο αφορά την παρουσίαση του νέου άμεσου ηλεκτρονικού συστήματος (ticket system) για τα αιτήματα BMS στην πλατφόρμα AIMMS. Ειδικότερα κατά τη διάρκεια του σεμιναρίου θα γίνει παρουσίαση του περιβάλλοντος του προγράμματος. Παράλληλα θα αναλυθούν οι μέθοδοι εισαγωγής αιτημάτων και οι κύριες κατηγορίες ενώ θα γίνει και επίδειξη λειτουργίας για να […]
High-impact inspirational keynote by Pedro Díaz Ridao (author of Better Leaders and Viaje al Liderazgo Consciente), in which we will explore the elements we need to develop at both an individual and team level in order to grow and make the most of the opportunities that arise in our environment, how to improve through change, and how to move […]
This Masterclass introduces Aesthetic Leadership as a practice of leading through presence, atmosphere and sensory awareness rather than formal authority. Through vivid examples from hospitality and service, Marc Stierand reveals how everyday actions can become meaningful expressions of leadership.
About this Session In this D2D session, we will review common challenges and recurring mistakes from previous seasons, highlight best practices, and discuss how to apply them effectively. The goal is to ensure full understanding, alignment, and operational success for the upcoming season. 🎯 Learning Objectives By the end of the session, the participants will […]
About this Session In this D2D session, we focus on building practical, accessible presentation skills for anyone who wants to communicate more clearly and confidently. Whether participants are completely new to PowerPoint or simply want to improve the way they structure and deliver presentations, this session provides the fundamentals in a simple, supportive way. We […]
The purpose of “The Listening Leader”, is inspire leaders providing the insights and tools needed to deepen their capacity to listen with intention, discern facts from feelings, and respond with clarity and empathy. Drawing on insights from leading experts and today’s most successful leaders, this course will focus on active listening, empathetic communication, as and will explore practical tools for meeting people where they […]
About this Session This D2D session outlines the A/R responsibilities within the VIP department, with a focus on handling payments connected to guest services and coordinating with internal and external stakeholders. Understanding these processes ensures accuracy in deposits, payment confirmations, and communication flows, all of which support transparent reporting and timely revenue recognition. Participants will […]
About this Session In this D2D session, we focus on the A/R procedures within the CRS environment and how they support accurate financial flows across the properties. By mastering the correct steps for handling bookings, payments, and internal communication, participants ensure smooth reconciliation, consistency in reporting, and operational alignment across departments. This knowledge empowers CRS […]
