About this Session During this seminar, participants will learn the theoretical foundations of First Aid and put them into practice through a variety of interactive scenarios, building the confidence needed to perform CPR, choking response, and use an Automated External Defibrillator (AED). Upon successful completion of the seminar, attendees will be certified to use an […]
About this Session In this D2D session, we will emphasize the pivotal role of the Night Auditor, specifically their expertise in the Opera Property Management System (PMS), in ensuring a seamless hotel operation. The Night Auditor's responsibilities include reconciling financial transactions, addressing guest needs during late hours, and preparing accurate reports for the next day. […]
During this on-site 1-hour session, participants will focus on prestige cuvées and luxury positioning. Key Houses: Dom Pérignon Krug Louis Roederer Cristal This session's goal is to increase sales of premium products. Delivered by George Papadopoulos, the session is designed for all F&B employees.
During this 1.5-hour session, participants will have the opportunity to build the knowledge, confidence, and facilitation skills required to effectively cascade essential Food Safety & Hygiene standards and practices across their teams. Internal training on Food Safety & Hygiene remains mandatory under our HACCP and ISO 22000:2018 procedures, and is intended to further support alignment […]
During this on-site 1-hour session, participants will focus on wines from the following Greek regions: Santorini – Assyrtiko Naoussa – Xinomavro Nemea – Agiorgitiko This session's goal is to increase employees' confidence when recommending Greek wines. Delivered by George Papadopoulos, the session is designed for all F&B employees.
About this Session This D2D training session aims to equip employees with a foundational understanding of safeguarding practices to ensure a safe, inclusive, and protective environment for children and vulnerable adults. Safeguarding is a shared responsibility. Sani/Ikos is committed to equality, fairness, and inclusion, and will always strive to work collaboratively with parents, carers, and relevant […]
Training Objectives During this Ecolab training session, participants will focus on the correct use of chemicals as well as the inspection of all equipment and dosing systems, with the aim of ensuring smooth and reliable operation. Among other topics, participants will be trained on the following: Correct use and dosing of chemical products Descaling procedures […]
Training Objectives During this Ecolab training session, participants will focus on the correct use of chemicals as well as the inspection of all equipment and dosing systems, with the aim of ensuring smooth and reliable operation. Among other topics, participants will be trained on the following: Correct use and dosing of chemical products Descaling procedures […]
H εκπαίδευση απευθύνεται σε Chefs de Cuisine και αφορά τα έντυπα που τηρούνται στο χώρο της κουζίνας. Κύρια Σημεία Εκπαίδευσης: Η εκπαίδευση θα διεξαχθεί στην ελληνική γλώσσα, θα καταγραφεί και θα διανεμηθεί σε όλους τους συμμετέχοντες μετά την ολοκλήρωσή της.
During this on-site 1-hour session, participants will focus on wines from the following regions: Bordeaux Tuscany Burgundy This session's goal is to strengthen storytelling and regional knowledge when interacting with international guests. Delivered by George Papadopoulos, the session is designed for all F&B employees.
During this 1.5-hour session, participants will have the opportunity to build the knowledge, confidence, and facilitation skills required to effectively cascade essential Food Safety & Hygiene standards and practices across their teams. Internal training on Food Safety & Hygiene remains mandatory under our HACCP and ISO 22000:2018 procedures, and is intended to further support alignment and […]
During this 1.5-hour session, participants will have the opportunity to build the knowledge, confidence, and facilitation skills required to effectively cascade essential Food Safety & Hygiene standards and practices across their teams. Internal training on Food Safety & Hygiene remains mandatory under our HACCP and ISO 22000:2018 procedures, and is intended to further support alignment and […]
During this 1.5-hour session, participants will have the opportunity to build the knowledge, confidence, and facilitation skills required to effectively cascade essential Food Safety & Hygiene standards and practices across their teams. Internal training on Food Safety & Hygiene remains mandatory under our HACCP and ISO 22000:2018 procedures, and is intended to further support alignment and […]
During this 1.5-hour session, participants will have the opportunity to build the knowledge, confidence, and facilitation skills required to effectively cascade essential Food Safety & Hygiene standards and practices across their teams. Internal training on Food Safety & Hygiene remains mandatory under our HACCP and ISO 22000:2018 procedures, and is intended to further support alignment and […]
During this on-site 1-hour session, participants will focus on: Service standards Upselling techniques Wine service ritual Opening & decanting Suggestive selling Delivered by George Papadopoulos, the session is designed for all F&B employees.
About this Session A proficient understanding and effective use of our Opera Property Management System (PMS) are paramount for front office personnel. The PMS serves as the central hub for managing reservations, check-ins, and check-outs, streamlining daily operations. It empowers front office employees to provide efficient and personalized guest experiences. With real-time data accessibility, the […]
About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
Training by the local Fire Brigade. This session will cover: general fire safety principles, the use of fire extinguishers, and building evacuation procedures. Participation: as many employees as possible (fundamental fire safety topics).
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […]
About this Session The Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time, and demonstrates our commitment to safe, consistent, and professional childcare. You will be provided with the necessary information […]
About this session In this D2D session we discover Sani Marina, the ideal five-star holiday destination for every yacht owner and not only! Promising all the facilities and services demanded of a first-class harbor, this beautiful setting offers an exciting, cosmopolitan environment for Sani Resort guests. The spectacular Piazza lends the Marina an even greater […]
About ReviewPro - Digital Guest Satisfaction Survey D2D Session The Digital Guest Satisfaction Survey (GSS) is an invaluable tool that we use to assess how happy our guests are with our services and products. From the conduction of each survey, we can identify areas where there is room for improvement, track progress over time and […]
About this Session During our session we will present our sustainability pillars, the ESG - sustainability goals we have as a group, what practices we follow in order to achieve those goals and you will be informed about all the actions we take to support organizations and the local communities we reside in. 🎯 Learning […]
About this Session The Sani Rewards Programme is our way of expressing gratitude to our valued guests, both frequent visitors and newcomers, by offering a curated selection of benefits and privileges that enhance every aspect of their stay. It is designed to make the guest journey even more enjoyable, ensuring that their time with us […]
