Ikos Porto Petro

Trainings at this organizational unit
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  • The Listening Leader: Mastering the Most Underrated Skill [EN]

    Ikos Andalusia +13 more
    Masterclass Series

    The purpose of “The Listening Leader”, is inspire leaders providing the insights and tools needed to deepen their capacity to listen with intention, discern facts from feelings, and respond with clarity and empathy. Drawing on insights from leading experts and today’s most successful leaders, this course will focus on active listening, empathetic communication, as and will explore practical tools for meeting people where they […]

  • A/R Procedures in VIP

    Ikos Kissamos +13 more
    D2D Sessions

    About this Session This D2D session outlines the A/R responsibilities within the VIP department, with a focus on handling payments connected to guest services and coordinating with internal and external stakeholders. Understanding these processes ensures accuracy in deposits, payment confirmations, and communication flows, all of which support transparent reporting and timely revenue recognition. Participants will […]

  • A/R Procedures in CRS

    Ikos Kissamos +13 more
    D2D Sessions

    About this Session In this D2D session, we focus on the A/R procedures within the CRS environment and how they support accurate financial flows across the properties. By mastering the correct steps for handling bookings, payments, and internal communication, participants ensure smooth reconciliation, consistency in reporting, and operational alignment across departments. This knowledge empowers CRS […]