Ikos Porto Petro
-
- Dates to Remember -
-
Food Safety & Hygiene EN | IR & SR
Ikos Andalusia +13 moreOnline TrainingFood & SafetyDuring this 1.5-hour session, participants will have the opportunity to build the knowledge, confidence, and facilitation skills required to effectively cascade essential Food Safety & Hygiene standards and practices across their teams. Internal training on Food Safety & Hygiene remains mandatory under our HACCP and ISO 22000:2018 procedures, and is intended to further support alignment and […]
-
Food Safety & Hygiene GR | IR & SR
Ikos Andalusia +13 moreOnline TrainingFood & SafetyDuring this 1.5-hour session, participants will have the opportunity to build the knowledge, confidence, and facilitation skills required to effectively cascade essential Food Safety & Hygiene standards and practices across their teams. Internal training on Food Safety & Hygiene remains mandatory under our HACCP and ISO 22000:2018 procedures, and is intended to further support alignment and […]
-
ORTEC Training | IPP
Ikos Porto PetroORTEC Training -
A/R Night Auditor Opera Procedures | D2D IPP
Ikos Porto PetroD2D SessionsAbout this Session In this D2D session, we will emphasize the pivotal role of the Night Auditor, specifically their expertise in the Opera Property Management System (PMS), in ensuring a seamless hotel operation. The Night Auditor's responsibilities include reconciling financial transactions, addressing guest needs during late hours, and preparing accurate reports for the next day. […]
-
Food Safety & Hygiene GR | IR & SR
Ikos Andalusia +13 moreOnline TrainingFood & SafetyDuring this 1.5-hour session, participants will have the opportunity to build the knowledge, confidence, and facilitation skills required to effectively cascade essential Food Safety & Hygiene standards and practices across their teams. Internal training on Food Safety & Hygiene remains mandatory under our HACCP and ISO 22000:2018 procedures, and is intended to further support alignment and […]
-
Food Safety & Hygiene GR | IR & SR
Sani Asterias +13 moreOnline TrainingFood & SafetyDuring this 1.5-hour session, participants will have the opportunity to build the knowledge, confidence, and facilitation skills required to effectively cascade essential Food Safety & Hygiene standards and practices across their teams. Internal training on Food Safety & Hygiene remains mandatory under our HACCP and ISO 22000:2018 procedures, and is intended to further support alignment and […]
-
Induction Training Day 2 | IPP Wave 2
Ikos Porto PetroInduction TrainingThe 2-day "Welcome Onboard" Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
-
Induction Training Day 1 | IPP Wave 2
Ikos Porto PetroInduction TrainingThe 2-day "Welcome Onboard" Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
-
Induction Training Essentials & Elevation | IPP
Ikos Porto PetroInduction TrainingThe 1-day “Essentials & Elevation” Induction learning journey is designed for team members who completed the 2-day Induction in the previous year. This refresher course builds on their existing knowledge and offers focused content across the following key modules: Welcome back Onboard (SIG history, milestones & Governance) Service Excellence & Emotional Intelligence BMVV | Living our […]
-
Induction Training Day 2 | IPP Wave 1
Ikos Porto PetroInduction TrainingThe 2-day "Welcome Onboard" Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
-
Induction Training Day 1 | IPP Wave 1
Ikos Porto PetroInduction TrainingThe 2-day "Welcome Onboard" Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
-
ORTEC Training | Opening Support | IPP
Ikos Porto PetroORTEC Training -
Babysitting Training | D2D IR IBE
Ikos Andalusia +1 moreOnline TrainingD2D SessionsAbout this Session The Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time, and demonstrates our commitment to safe, consistent, and professional childcare. You will be provided with the necessary information […]
-
Kids Experience | D2D IR IBE
Ikos Andalusia +1 moreOnline TrainingD2D SessionsAbout this Session In this D2D session we discover why families travelling to Sani/Ikos Resorts with children can be assured that no matter their age, they will be treated like VIP's too. From a complete range of high-end baby equipment, luxurious childcare facilities, babysitting and nanny services, as well as a wide array of children's […]
-
A/R Procedures in Front Office & Spa | D2D IPP
Ikos Porto PetroOnline TrainingD2D SessionsAbout this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […]
-
Digital Guest Satisfaction Survey (GSS)
Ikos Porto Petro +6 moreOnline TrainingD2D SessionsAbout ReviewPro - Digital Guest Satisfaction Survey D2D Session The Digital Guest Satisfaction Survey (GSS) is an invaluable tool that we use to assess how happy our guests are with our services and products. From the conduction of each survey, we can identify areas where there is room for improvement, track progress over time and […]
-
Sustainability Highlights | D2D
Ikos Kissamos +13 moreD2D SessionsAbout this Session During our session we will present our sustainability pillars, the ESG - sustainability goals we have as a group, what practices we follow in order to achieve those goals and you will be informed about all the actions we take to support organizations and the local communities we reside in. 🎯 Learning […]
-
Induction TTT | *New Trainers IPP
Ikos Porto PetroTrain the TrainerAbout this Session This highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their Resort. Participants will learn how to create engaging and memorable learning experiences that meet the highest standards and lead to tangible, long-lasting business results. 🎯 […]
-
Management Essentials | IPP
Ikos Porto PetroManagement EssentialsAgenda Day 1 HR Essentials | 09:30-11:15 L&D| 11:30-13:00 Internal Communications (Intranet, Viva, MS Accounts) | 14:00-14:45 Sustainability Highlights | 15:00-15:45 Agenda Day 2 Induction for New Managers/ Train The Trainer | 09:15-11:30 Ambassadors Program | 14:00-14:45 Agenda Day 3 Guest Journey Map/ Operating Standards | 09:30-10:15 Service Recovery Outcomes/ Guest Feedback & KPIs| 10:30-11:15 […]
-
AIMMS Training IPP
Ikos Porto PetroAIMMS Training -
Safeguarding | D2D
Ikos Andalusia +9 moreOnline TrainingD2D SessionsAbout this Session This D2D training session aims to equip employees with a foundational understanding of safeguarding practices to ensure a safe, inclusive, and protective environment for children and vulnerable adults. Safeguarding is a shared responsibility. Sani/Ikos is committed to equality, fairness, and inclusion, and will always strive to work collaboratively with parents, carers, and relevant […]
-
Waste Management | D2D IR
Ikos Kissamos +7 moreOnline TrainingD2D SessionsAbout this Session In this session, we will examine different aspects of waste management, focusing on the significance of reducing, reusing, and recycling while adhering to proper procedures to align with our zero waste to landfill and zero single used plastic goals. We will explore all related practices that affect your work in order to […]
-
Sani/Ikos Mobile App | D2D IR
Ikos Kissamos +7 moreD2D SessionsAbout this Session The Sani/Ikos App is a mobile application designed to enhance our guests' experience. It provides access to browse Sani Resort and its services, explore digital menus, and easily make reservations for restaurants and leisure activities. Guests can also stay informed about upcoming events through the event calendar, navigate to the respective Resort […]
-
Empathy Under Pressure: Staying Human in Challenging Times [GR]
Ikos Aria +14 moreMasterclass SeriesIn this seminar, Dr Nikolaos Dimitriadis presents the neuroscience of empathy, how we connect to other people and what we can do to improve it. He is explaining different empathy types, their barriers and how to boost them within and outside the company.
-
Energy and Water Conservation Plan, Basic Guidelines and Enhanced Resource Management | D2D IPP
Ikos Porto PetroOnline TrainingD2D SessionsAbout this Session The training course covers the importance of energy and water as resources and provides practical strategies for energy and water conservation for every department. It includes interactive discussions on engaging employees, emphasizes the integration of sustainability into day-to-day operations and attempts the creation of a conservation-focused culture. Lastly, it highlights the importance […]
-
A Journey to Conscious Leadership (Viaje al Liderazgo Consciente) [ES]
Ikos Andalusia +14 moreMasterclass SeriesHigh-impact inspirational keynote by Pedro Díaz Ridao (author of Better Leaders and Viaje al Liderazgo Consciente), in which we will explore the elements we need to develop at both an individual and team level in order to grow and make the most of the opportunities that arise in our environment, how to improve through change, and how to move […]
-
The Aesthetic Leader: How Atmosphere Shapes Influence [EN]
Ikos Andalusia +14 moreMasterclass SeriesThis Masterclass introduces Aesthetic Leadership as a practice of leading through presence, atmosphere and sensory awareness rather than formal authority. Through vivid examples from hospitality and service, Marc Stierand reveals how everyday actions can become meaningful expressions of leadership.
-
Presentation Essentials
Corporate Departments +14 moreOnline TrainingD2D SessionsAbout this Session In this D2D session, we focus on building practical, accessible presentation skills for anyone who wants to communicate more clearly and confidently. Whether participants are completely new to PowerPoint or simply want to improve the way they structure and deliver presentations, this session provides the fundamentals in a simple, supportive way. We […]
-
A/R pre-opening Catch-up RDM | D2D IPP
Ikos Porto PetroOnline TrainingD2D SessionsAbout this Session In this D2D session, we will review common challenges and recurring mistakes from previous seasons, highlight best practices, and discuss how to apply them effectively. The goal is to ensure full understanding, alignment, and operational success for the upcoming season. 🎯 Learning Objectives By the end of the session, the participants will […]
