About this Session The Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time, and demonstrates our commitment to safe, consistent, and professional childcare. You will be provided with the necessary information […]
The 1-day “Essentials & Elevation” Induction learning journey is designed for team members who completed the 2-day Induction in the previous year. This refresher course builds on their existing knowledge and offers focused content across the following key modules: Welcome back Onboard (SIG history, milestones & Governance) Service Excellence & Emotional Intelligence BMVV | Living our […]
The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
About this Session This D2D training session aims to equip employees with a foundational understanding of safeguarding practices to ensure a safe, inclusive, and protective environment for children and vulnerable adults. Safeguarding is a shared responsibility. Sani/Ikos is committed to equality, fairness, and inclusion, and will always strive to work collaboratively with parents, carers, and relevant […]
The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
The 1-day “Essentials & Elevation” Induction learning journey is designed for team members who completed the 2-day Induction in the previous year. This refresher course builds on their existing knowledge and offers focused content across the following key modules: Welcome back Onboard (SIG history, milestones & Governance) Service Excellence & Emotional Intelligence BMVV | Living our […]
The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
H εκπαίδευση απευθύνεται σε Chefs de Cuisine και αφορά τα έντυπα που τηρούνται στο χώρο της κουζίνας. Κύρια Σημεία Εκπαίδευσης: Η εκπαίδευση θα διεξαχθεί στην ελληνική γλώσσα, θα καταγραφεί και θα διανεμηθεί σε όλους τους συμμετέχοντες μετά την ολοκλήρωσή της.
The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
During this 1.5-hour session, participants will have the opportunity to build the knowledge, confidence, and facilitation skills required to effectively cascade essential Food Safety & Hygiene standards and practices across their teams. Internal training on Food Safety & Hygiene remains mandatory under our HACCP and ISO 22000:2018 procedures, and is intended to further support alignment and […]
During this 1.5-hour session, participants will have the opportunity to build the knowledge, confidence, and facilitation skills required to effectively cascade essential Food Safety & Hygiene standards and practices across their teams. Internal training on Food Safety & Hygiene remains mandatory under our HACCP and ISO 22000:2018 procedures, and is intended to further support alignment and […]
About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
During this 1.5-hour session, participants will have the opportunity to build the knowledge, confidence, and facilitation skills required to effectively cascade essential Food Safety & Hygiene standards and practices across their teams. Internal training on Food Safety & Hygiene remains mandatory under our HACCP and ISO 22000:2018 procedures, and is intended to further support alignment and […]
About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]
During this 1.5-hour session, participants will have the opportunity to build the knowledge, confidence, and facilitation skills required to effectively cascade essential Food Safety & Hygiene standards and practices across their teams. Internal training on Food Safety & Hygiene remains mandatory under our HACCP and ISO 22000:2018 procedures, and is intended to further support alignment and […]
Agenda 06/04 L&D (eLp, D2D, Induction, Ops Training Calendar, Leadership Essentials) | 09:30-10:30 Induction for New Managers/ Train The Trainer (Facilitation Methodology) | 11:15-13:30 Performance Management Alignment | 14:45-15:45 Talent Development Tools (R&A, Feedback channels) | 16:00-16:15 Agenda 07/04 L&D (eLp, D2D, Induction, Ops Training Calendar, Leadership Essentials) | 09:30-10:30 Induction for New Managers/ Train […]
Training by the local Fire Brigade. Intervention and fire suppression using breathing apparatus in compartmentalized enclosed. Participation: Security Managers, Maintenance, Security Officers
Training by the local Fire Brigade. Fire suppression using fire extinguishers in enclosed (urban) environments. Participation: Heads of Department and Supervisors selected members from their teams
Training by the local Fire Brigade. This session will cover: general fire safety principles, the use of fire extinguishers, and building evacuation procedures. Participation: as many employees as possible (fundamental fire safety topics).
The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
About this Session A proficient understanding and effective use of our Opera Property Management System (PMS) are paramount for front office personnel. The PMS serves as the central hub for managing reservations, check-ins, and check-outs, streamlining daily operations. It empowers front office employees to provide efficient and personalized guest experiences. With real-time data accessibility, the […]
The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
About this Session Guests at Ikos Resorts can savor a challenging game of tennis, explore the countryside by bike, or simply work out in the gym. During this D2D session, we will unveil a broad spectrum of wellness, fitness, and sports activities for our guests to discover and relish throughout their holiday. 🎯 Learning Objectives […]
About this Session In this D2D session we discover why families travelling to Sani/Ikos Resorts with children can be assured that no matter their age, they will be treated like VIP's too. From a complete range of high-end baby equipment, luxurious childcare facilities, babysitting and nanny services, as well as a wide array of children's […]
About VIP Experiences D2D Session In this D2D session, we unveil an extensive range of VIP services, immersing our guests in the realm of luxury hospitality and everlasting memories. From seamless airport pick-ups and enchanting yacht cruises to exclusive private tours, wine tasting, and exhilarating helicopter rides, our guests can indulge in a myriad of […]
About ReviewPro - Digital Guest Satisfaction Survey D2D Session The Digital Guest Satisfaction Survey (GSS) is an invaluable tool that we use to assess how happy our guests are with our services and products. From the conduction of each survey, we can identify areas where there is room for improvement, track progress over time and […]
About this Session During our session we will present our sustainability pillars, the ESG - sustainability goals we have as a group, what practices we follow in order to achieve those goals and you will be informed about all the actions we take to support organizations and the local communities we reside in. 🎯 Learning […]
