The 2-day “Welcome Onboard” Induction learning journey, designed specifically for all new employees, includes comprehensive content across the following key modules: Belief, Mission, Vision, Values (BMVV) Our Service and Our Guests The Decalogue of Excellence I know my Resort & I am Synced Safety & Security Sustainability The Induction training program reflects our ongoing investment […]
The 1-day “Essentials & Elevation” Induction learning journey is designed for team members who completed the 2-day Induction in the previous year. This refresher course builds on their existing knowledge and offers focused content across the following key modules: Welcome back Onboard (SIG history, milestones & Governance) Service Excellence & Emotional Intelligence BMVV | Living our […]
About this Session The Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time, and demonstrates our commitment to safe, consistent, and professional childcare. You will be provided with the necessary information […]
Training Objectives During this Ecolab training session, participants will focus on the correct use of chemicals as well as the inspection of all equipment and dosing systems, with the aim of ensuring smooth and reliable operation. Among other topics, participants will be trained on the following: Correct use and dosing of chemical products Descaling procedures […]
During this 1.5-hour session, participants will have the opportunity to build the knowledge, confidence, and facilitation skills required to effectively cascade essential Food Safety & Hygiene standards and practices across their teams. Internal training on Food Safety & Hygiene remains mandatory under our HACCP and ISO 22000:2018 procedures, and is intended to further support alignment […]
Training Objectives During this Ecolab training session, participants will focus on the correct use of chemicals as well as the inspection of all equipment and dosing systems, with the aim of ensuring smooth and reliable operation. Among other topics, participants will be trained on the following: Correct use and dosing of chemical products Descaling procedures […]
About this Session In this D2D session, we will emphasize the pivotal role of the Night Auditor, specifically their expertise in the Opera Property Management System (PMS), in ensuring a seamless hotel operation. The Night Auditor's responsibilities include reconciling financial transactions, addressing guest needs during late hours, and preparing accurate reports for the next day. […]
About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in financial procedures within the Markets sector. Being current with these developments is crucial for ensuring accuracy in transactions, transparent financial reporting, and overall operational efficiency. This knowledge empowers professionals who work at the Markets to navigate […]
