Ikos Kissamos

Trainings at this organizational unit
Today

  • Management Essentials | IKI

    Ikos Kissamos
    Management Essentials

     Agenda Day 1 Leaves & Work Accidents Management | 09:15-10:15 Digital Card Use | 10:30-11:30 Onboarding Experience (Accommodation, Hiring, Welcoming) | 11:45-12:45 Payroll | 13:30-14:30 Internal Communications (Intranet, Viva, MS Accounts) | 14:45-15:45 Ambassador’s Program | 16:00-17:00 Agenda Day 2 Train The Trainer (Facilitation Methodology) | 09:15-11:30 Performance Management Alignment | 11:45-15:45 Talent Development Tools (R&A, Feedback […]

  • Induction TTT | *New Trainers IKI

    Ikos Kissamos
    Train the Trainer

    About this Session This highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their Resort. Participants will learn how to create engaging and memorable learning experiences that meet the highest standards and lead to tangible, long-lasting business results. 🎯 […]

  • First Aid Training | IKI

    Ikos Kissamos
    First Aid Training

    About this Session During the seminar, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar, attendees will be certified to use an Automated External Defibrillator (AED). Learning Objectives By […]

  • BMS Siemens Design Systems, FlexClient Training | D2D Session

    Ikos Kissamos +11 more
    Online Training
    D2D Sessions

    Σχετικά με το Σεμινάριο Το σεμινάριο αφορά την παρουσίαση του νέου άμεσου ηλεκτρονικού συστήματος (ticket system) για τα αιτήματα BMS στην πλατφόρμα AIMMS. Ειδικότερα κατά τη διάρκεια του σεμιναρίου θα γίνει παρουσίαση του περιβάλλοντος του προγράμματος. Παράλληλα θα αναλυθούν οι μέθοδοι εισαγωγής αιτημάτων και οι κύριες κατηγορίες ενώ θα γίνει και επίδειξη λειτουργίας για να […]

  • Opera PMS & Central Reservation System (CRS) | D2D IR

    Ikos Kissamos +7 more
    Online Training
    D2D Sessions

    About this Session A proficient understanding and effective use of our Opera Property Management System (PMS) are paramount for front office personnel. The PMS serves as the central hub for managing reservations, check-ins, and check-outs, streamlining daily operations. It empowers front office employees to provide efficient and personalized guest experiences. With real-time data accessibility, the […]

  • A/R Procedures in F&B Outlets | D2D IR

    Ikos Kissamos +5 more
    Online Training
    D2D Sessions

    About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in financial procedures within the F&B sector. Being current with these developments is crucial for ensuring accuracy in transactions, transparent financial reporting, and overall operational efficiency. This knowledge empowers F&B professionals to navigate the financial landscape adeptly, […]

  • Sani/Ikos Mobile App | D2D IR

    Ikos Kissamos +5 more
    D2D Sessions

    About this Session The Sani/Ikos App is a mobile application designed to enhance our guests' experience. It provides access to browse Sani Resort and its services, explore digital menus, and easily make reservations for restaurants and leisure activities. Guests can also stay informed about upcoming events through the event calendar, navigate to the respective Resort […]

  • Waste Management | D2D IR

    Ikos Kissamos +7 more
    Online Training
    D2D Sessions

    About this Session In this session, we will examine different aspects of waste management, focusing on the significance of reducing, reusing, and recycling while adhering to proper procedures to align with our zero waste to landfill and zero single used plastic goals. We will explore all related practices that affect your work in order to […]

  • A/R Procedures in Front Office & Spa | D2D IKI

    Ikos Kissamos
    Online Training
    D2D Sessions

    About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […]

  • Babysitting Training | D2D IR GR

    Ikos Kissamos +5 more
    Online Training
    D2D Sessions

    About this Session The Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time, and demonstrates our commitment to safe, consistent, and professional childcare. You will be provided with the necessary information […]

  • Sustainability Highlights | D2D

    Ikos Kissamos +13 more
    D2D Sessions

    About this Session During our session we will present our sustainability pillars, the ESG - sustainability goals we have as a group, what practices we follow in order to achieve those goals and you will be informed about all the actions we take to support organizations and the local communities we reside in. 🎯 Learning […]

  • Digital Guest Satisfaction Survey (GSS)

    Ikos Porto Petro +6 more
    Online Training
    D2D Sessions

    About ReviewPro - Digital Guest Satisfaction Survey D2D Session The Digital Guest Satisfaction Survey (GSS) is an invaluable tool that we use to assess how happy our guests are with our services and products. From the conduction of each survey, we can identify areas where there is room for improvement, track progress over time and […]

  • VIP Services & Transfers | D2D IKI

    Ikos Kissamos
    Online Training
    D2D Sessions

    About VIP Experiences D2D Session In this D2D session, we unveil an extensive range of VIP services, immersing our guests in the realm of luxury hospitality and everlasting memories. From seamless airport pick-ups and enchanting yacht cruises to exclusive private tours, wine tasting, and exhilarating helicopter rides, our guests can indulge in a myriad of […]

  • Little Guests Experience | D2D IR GR

    Ikos Kissamos +5 more
    Online Training
    D2D Sessions

    About this Session In this D2D session we discover why families travelling to Sani/Ikos Resorts with children can be assured that no matter their age, they will be treated like VIP's too. From a complete range of high-end baby equipment, luxurious childcare facilities, babysitting and nanny services, as well as a wide array of children's […]

  • Sports & Recreation | D2D IKI

    Ikos Kissamos
    Online Training
    D2D Sessions

    About this Session Guests at Ikos Resorts can savor a challenging game of tennis, explore the countryside by bike, or simply work out in the gym. During this D2D session, we will unveil a broad spectrum of wellness, fitness, and sports activities for our guests to discover and relish throughout their holiday. 🎯 Learning Objectives […]

  • Management Essentials | IKI

    Ikos Kissamos
    Management Essentials

     Agenda Day 1 Leaves & Work Accidents Management | 09:15-10:15 Digital Card Use | 10:30-11:30 Onboarding Experience (Accommodation, Hiring, Welcoming) | 11:45-12:45 Payroll | 13:30-14:30 Internal Communications (Intranet, Viva, MS Accounts) | 14:45-15:45 Ambassador’s Program | 16:00-17:00 Agenda Day 2 Train The Trainer (Facilitation Methodology) | 09:15-11:30 Performance Management Alignment | 11:45-15:45 Talent Development Tools (R&A, Feedback […]

  • Safeguarding | D2D

    Ikos Kissamos +4 more
    Online Training
    D2D Sessions

    About this Session This D2D training session aims to equip employees with a foundational understanding of safeguarding practices to ensure a safe, inclusive, and protective environment for children and vulnerable adults. Safeguarding is a shared responsibility. Sani/Ikos is committed to equality, fairness, and inclusion, and will always strive to work collaboratively with parents, carers, and relevant […]

  • Babysitting Training | D2D IR GR

    Ikos Kissamos +5 more
    Online Training
    D2D Sessions

    About this Session The Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time, and demonstrates our commitment to safe, consistent, and professional childcare. You will be provided with the necessary information […]

  • A/R Night Auditor Opera Procedures | D2D IKI

    Ikos Kissamos
    D2D Sessions

    About this Session In this D2D session, we will emphasize the pivotal role of the Night Auditor, specifically their expertise in the Opera Property Management System (PMS), in ensuring a seamless hotel operation. The Night Auditor's responsibilities include reconciling financial transactions, addressing guest needs during late hours, and preparing accurate reports for the next day. […]

  • A/R Procedures in Markets | D2D IKI

    Ikos Kissamos
    D2D Sessions

    About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in financial procedures within the Markets sector. Being current with these developments is crucial for ensuring accuracy in transactions, transparent financial reporting, and overall operational efficiency. This knowledge empowers professionals who work at the Markets to navigate […]