A/R Procedures in CRS
- This Training has passed.
About this Session
In this D2D session, we focus on the A/R procedures within the CRS environment and how they support accurate financial flows across the properties. By mastering the correct steps for handling bookings, payments, and internal communication, participants ensure smooth reconciliation, consistency in reporting, and operational alignment across departments.
This knowledge empowers CRS team members to manage A/R processes confidently, prevent discrepancies, and contribute to the financial integrity of the Group.
🎯 Learning Objectives
By the end of the session, participants will be able to:
Understand the end-to-end A/R workflow in CRS and how it supports daily financial operations.
Apply the correct procedures for issuing proforma invoices, monitoring payments, and coordinating with internal departments.
Use the approved communication standards for B2B and B2C interactions with external stakeholders.
Recognize how accurate A/R handling directly affects reconciliation, revenue accuracy, and reporting timelines.
🎓 Target Audience
CRS Team Members, Reservations Agents, Supervisors, and Coordinators involved in payment handling, invoicing, and cross-department collaboration.
