“Raising the Standards” Excellence Workshop
- This Training has passed.
March 2 - March 3
A focused two-day leadership workshop designed to elevate our standards and ensure Ikos Andalusia continues to position itself among the very best in luxury hospitality.
This session will challenge us to refine what already works, calibrate our understanding of premium positioning and make deliberate decisions that elevate the entire guest experience.
Through structured “Decision Lab” discussions and interactive calibration exercises, we will align on clear actions, ownership and implementation timelines.
Workshop Objectives:
- Define and calibrate luxury standards aligned with our price positioning
- Strengthen awareness of the premium guest mindset
- Review and elevate key guest touchpoints (arrival, restaurants, rooms, pools, deluxe, villas, bars)
- Apply the 5 Senses Framework to enhance emotional impact
- Translate insight into clear commitments and strategic priorities
By the end of the workshop, leaders will leave aligned, committed and ready to raise the bar consistently across all departments.