BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Operations Training Calendar | SIG - ECPv6.15.11//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://hr-saniikos.com
X-WR-CALDESC:Events for Operations Training Calendar | SIG
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Europe/Athens
BEGIN:DAYLIGHT
TZOFFSETFROM:+0200
TZOFFSETTO:+0300
TZNAME:EEST
DTSTART:20250330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0300
TZOFFSETTO:+0200
TZNAME:EET
DTSTART:20251026T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0200
TZOFFSETTO:+0300
TZNAME:EEST
DTSTART:20260329T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0300
TZOFFSETTO:+0200
TZNAME:EET
DTSTART:20261025T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0200
TZOFFSETTO:+0300
TZNAME:EEST
DTSTART:20270328T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0300
TZOFFSETTO:+0200
TZNAME:EET
DTSTART:20271031T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260126T090000
DTEND;TZID=Europe/Athens:20260202T170000
DTSTAMP:20260420T201705
CREATED:20251022T151808Z
LAST-MODIFIED:20260217T142753Z
UID:10000118-1769418000-1770051600@hr-saniikos.com
SUMMARY:Management Essentials | IKI
DESCRIPTION:Agenda 26/01\n\nL&D (eLp\, D2D\, Induction\, Ops Training Calendar\, Leadership Essentials) | 09:30-11:00\nInduction for New Managers/ Train The Trainer (Facilitation Methodology) | 11:15-15:00\n\nAgenda 29/01\n\nHR Essentials | 09:30-11:00\nPerformance Management Alignment | 11:45-14:15\nTalent Development Tools (R&A\, Feedback channels) | 14:30-15:15\n\nAgenda 30/01\n\nSustainability Highlights | 09:30-10:15\nOPEX/CAPEX/Payroll (MIS) | 10:30-12:15\nGDPR & Compliance Training | 13:00-13:45\nAmbassadors Program | 14:00-14:45\n\nAgenda 02/02\n\nGuest Journey Map/ Operating Standards | 09:30-10:15\nService Recovery Outcomes/ Guest Feedback & KPIs | 10:30-11:15\nFacilitation Methodology | 11:30-13:45\nInternal Communications (Intranet\, Viva\, MS Accounts) | 14:00-14:45\n\nSIG Management Essentials Training Program
URL:https://hr-saniikos.com/training/management-essentials-iki-2/
LOCATION:Ikos Kissamos
CATEGORIES:Management Essentials
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Sani-Resort-_-Rafa-Nadal-Tennis-Center-_-Court_2880x1617-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260203T090000
DTEND;TZID=Europe/Athens:20260206T170000
DTSTAMP:20260420T201705
CREATED:20251022T150842Z
LAST-MODIFIED:20260217T144056Z
UID:10000111-1770109200-1770397200@hr-saniikos.com
SUMMARY:Management Essentials | IOC & IOL
DESCRIPTION: IOC\nAgenda Day 1\n\nHR Essentials | 09:30-11:15\nL&D (eLp\, D2D\, Induction\, Ops Training Calendar\, Leadership Essentials) | 11:30-13:00\nInternal Communications (Intranet\, Viva\, MS Accounts) | 14:00-14:45\nSustainability Highlights | 15:00-15:45\n\nAgenda Day 2\n\nFacilitation Methodology | 09:30-11:15\nPerformance Management Alignment | 11:30-14:45\nTalent Development Tools (R&A\, Feedback channels) | 15:00-15:45\n\nAgenda Day 3\n\nGuest Journey Map/ Operating Standards | 09:30-10:15\nService Recovery Outcomes/ Guest Feedback & KPIs | 10:30-11:15\nOPEX/CAPEX/Payroll (MIS) | 11:30-13:15\nGDPR & Compliance Training | 14:00-14:45\nAmbassadors Program | 15:00-15:45\n\nAgenda Day 4\n\nInduction for New Managers/Train the Trainer | 09:30-13:00\n\n\nIOL\nAgenda Day 1\n\nPerformance Management Alignment | 09:30-12:15\nTalent Development Tools (R&A\, Feedback channels) | 13:00-13:45\nInternal Communications (Intranet\, Viva\, MS Accounts) | 14:00-14:45\nGDPR & Compliance Training | 15:00-15:45\n\nAgenda Day 2\n\nL&D (eLp\, D2D\, Induction\, Ops Training Calendar\, Leadership Essentials) | 09:30-11:15\nHR Essentials | 11:30-13:45\nFacilitation Methodology | 14:00-15:30\n\nAgenda Day 3\n\nGuest Journey Map/ Operating Standards | 09:30-10:15\nService Recovery Outcomes/ Guest Feedback & KPIs | 10:30-11:15\nOPEX/CAPEX/Payroll (MIS) | 11:30-13:15\nSustainability Highlights | 14:00-14:45\nAmbassadors Program | 15:00-15:45\n\nSIG Management Essentials Training Program
URL:https://hr-saniikos.com/training/management-essentials-ioc-iol/
LOCATION:Ikos Oceania
CATEGORIES:Management Essentials
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Sani-Resort-_-Rafa-Nadal-Tennis-Center-_-Court_2880x1617-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260205T130000
DTEND;TZID=Europe/Athens:20260205T140000
DTSTAMP:20260420T201705
CREATED:20251209T134008Z
LAST-MODIFIED:20251209T134008Z
UID:10000153-1770296400-1770300000@hr-saniikos.com
SUMMARY:A/R Procedures in CRS
DESCRIPTION:About this Session \nIn this D2D session\, we focus on the A/R procedures within the CRS environment and how they support accurate financial flows across the properties. By mastering the correct steps for handling bookings\, payments\, and internal communication\, participants ensure smooth reconciliation\, consistency in reporting\, and operational alignment across departments. \nThis knowledge empowers CRS team members to manage A/R processes confidently\, prevent discrepancies\, and contribute to the financial integrity of the Group. \n  \n🎯 Learning Objectives \nBy the end of the session\, participants will be able to: \nUnderstand the end-to-end A/R workflow in CRS and how it supports daily financial operations. \nApply the correct procedures for issuing proforma invoices\, monitoring payments\, and coordinating with internal departments. \nUse the approved communication standards for B2B and B2C interactions with external stakeholders. \nRecognize how accurate A/R handling directly affects reconciliation\, revenue accuracy\, and reporting timelines. \n  \n🎓 Target Audience \nCRS Team Members\, Reservations Agents\, Supervisors\, and Coordinators involved in payment handling\, invoicing\, and cross-department collaboration.
URL:https://hr-saniikos.com/training/a-r-procedures-in-crs/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/ikos_dassia_anne_Semonin_2880x1925-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260206T090000
DTEND;TZID=Europe/Athens:20260206T150000
DTSTAMP:20260420T201705
CREATED:20251022T152251Z
LAST-MODIFIED:20260204T074647Z
UID:10000119-1770368400-1770390000@hr-saniikos.com
SUMMARY:Induction TTT | *New Trainers IOC & IOL
DESCRIPTION:About this Session\nThis highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their Resort. \nParticipants will learn how to create engaging and memorable learning experiences that meet the highest standards and lead to tangible\, long-lasting business results. \n🎯 Learning Objectives\nBy the end of the workshop\, participants will be able to: \n\nUnderstand and embrace the role of an effective Induction Trainer\nUse available training media and facilitator guides efficiently\nManage training groups and handle challenging participants with confidence\nApply advanced presentation and training delivery skills\nDemonstrate effective body language during training sessions\nUse verbal and non-verbal communication techniques to enhance engagement\n\n🎓 Target Audience\nNew Operational team members selected by their respective Hotel Management to serve as Induction Trainers.
URL:https://hr-saniikos.com/training/induction-ttt-new-trainers-ioc-iol/
LOCATION:Ikos Oceania
CATEGORIES:Train the Trainer
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/SANI-_-SANCTUARY-_-BEACH-SEASHELL_1575x1050-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260210T090000
DTEND;TZID=Europe/Athens:20260213T170000
DTSTAMP:20260420T201705
CREATED:20251022T151201Z
LAST-MODIFIED:20260126T135638Z
UID:10000112-1770714000-1771002000@hr-saniikos.com
SUMMARY:Management Essentials | IAN
DESCRIPTION: Agenda Day 10/02\n\nPerformance Management Alignment | 09:30-12:15\nTalent Development Tools (R&A\, Feedback channels) | 13:00-13:45\nInternal Communications (Intranet\, Viva\, MS Accounts) | 14:00-14:45\n\nAgenda Day 11/02\n\nHR Essentials | 09:30-11:15\nFacilitation Methodology | 11:30-13:45\nGDPR & Compliance Training | 14:00-14:45\nAmbassadors Program | 15:00-15:45\n\nAgenda Day 12/02\n\nGuest Journey Map/ Operating Standards | 09:30-10:15\nService Recovery Outcomes/ Guest Feedback & KPIs | 10:30-11:15\nL&D (eLp\, D2D\, Induction\, Ops Training Calendar\, Leadership Essentials) | 11:30-13:45\nSustainability Highlights | 14:00-14:45\n\nAgenda Day 4\n\nInduction for New Managers/ Train the Trainer | 09:30-13:00\nOPEX/CAPEX/Payroll (MIS) | 13:45-15:30
URL:https://hr-saniikos.com/training/management-essentials-ian/
LOCATION:Ikos Andalusia
CATEGORIES:Management Essentials
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Sani-Resort-_-Rafa-Nadal-Tennis-Center-_-Court_2880x1617-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260212T130000
DTEND;TZID=Europe/Athens:20260212T140000
DTSTAMP:20260420T201705
CREATED:20251209T134532Z
LAST-MODIFIED:20251209T135753Z
UID:10000154-1770901200-1770904800@hr-saniikos.com
SUMMARY:A/R Procedures in CRS
DESCRIPTION:About this Session \nIn this D2D session\, we focus on the A/R procedures within the CRS environment and how they support accurate financial flows across the properties. By mastering the correct steps for handling bookings\, payments\, and internal communication\, participants ensure smooth reconciliation\, consistency in reporting\, and operational alignment across departments. \nThis knowledge empowers CRS team members to manage A/R processes confidently\, prevent discrepancies\, and contribute to the financial integrity of the Group. \n  \n🎯 Learning Objectives \nBy the end of the session\, participants will be able to: \nUnderstand the end-to-end A/R workflow in CRS and how it supports daily financial operations. \nApply the correct procedures for issuing proforma invoices\, monitoring payments\, and coordinating with internal departments. \nUse the approved communication standards for B2B and B2C interactions with external stakeholders. \nRecognize how accurate A/R handling directly affects reconciliation\, revenue accuracy\, and reporting timelines. \n  \n🎓 Target Audience \nCRS Team Members\, Reservations Agents\, Supervisors\, and Coordinators involved in payment handling\, invoicing\, and cross-department collaboration.
URL:https://hr-saniikos.com/training/a-r-procedures-in-crs-2/
LOCATION:Corporate Departments
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/ikos_dassia_anne_Semonin_2880x1925-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260213T090000
DTEND;TZID=Europe/Athens:20260213T150000
DTSTAMP:20260420T201705
CREATED:20251022T152338Z
LAST-MODIFIED:20260204T074737Z
UID:10000120-1770973200-1770994800@hr-saniikos.com
SUMMARY:Induction TTT | *New Trainers IAN
DESCRIPTION:About this Session\nThis highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their Resort. \nParticipants will learn how to create engaging and memorable learning experiences that meet the highest standards and lead to tangible\, long-lasting business results. \n🎯 Learning Objectives\nBy the end of the workshop\, participants will be able to: \n\nUnderstand and embrace the role of an effective Induction Trainer\nUse available training media and facilitator guides efficiently\nManage training groups and handle challenging participants with confidence\nApply advanced presentation and training delivery skills\nDemonstrate effective body language during training sessions\nUse verbal and non-verbal communication techniques to enhance engagement\n\n🎓 Target Audience\nNew Operational team members selected by their respective Hotel Management to serve as Induction Trainers.
URL:https://hr-saniikos.com/training/induction-ttt-new-trainers-ian/
LOCATION:Ikos Andalusia
CATEGORIES:Train the Trainer
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/SANI-_-SANCTUARY-_-BEACH-SEASHELL_1575x1050-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260213T130000
DTEND;TZID=Europe/Athens:20260213T140000
DTSTAMP:20260420T201705
CREATED:20251209T135516Z
LAST-MODIFIED:20251209T135516Z
UID:10000155-1770987600-1770991200@hr-saniikos.com
SUMMARY:A/R Procedures in VIP
DESCRIPTION:About this Session \nThis D2D session outlines the A/R responsibilities within the VIP department\, with a focus on handling payments connected to guest services and coordinating with internal and external stakeholders.\nUnderstanding these processes ensures accuracy in deposits\, payment confirmations\, and communication flows\, all of which support transparent reporting and timely revenue recognition. Participants will gain clarity on how VIP procedures align with Group standards and how their actions influence the daily reconciliation process. \n  \n🎯 Learning Objectives \nBy the end of the session\, participants will be able to: \nUnderstand how A/R workflows operate within VIP and how they connect with other departments. \nIssue and track proforma invoices accurately and manage deposit-related processes for B2B and B2C cases. \nApply the correct communication formats when liaising with external stakeholders\, ensuring AR visibility and consistency. \nAcknowledge the impact of timely and accurate A/R handling on departmental efficiency and the overall financial cycle. \n  \n🎓 Target Audience \nVIP Team Members\, Team Leaders\, and staff involved in coordinating guest services\, managing payments\, and communicating with external stakeholders.
URL:https://hr-saniikos.com/training/a-r-procedures-in-vip/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/ikos_dassia_anne_Semonin_2880x1925-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260217T090000
DTEND;TZID=Europe/Athens:20260220T170000
DTSTAMP:20260420T201705
CREATED:20251022T151439Z
LAST-MODIFIED:20260217T143957Z
UID:10000115-1771318800-1771606800@hr-saniikos.com
SUMMARY:Management Essentials | IDA & IOD
DESCRIPTION:IDA\nAgenda Day 17/02\n\nPerformance Management Alignment | 09:30-12:15\n\nTalent Development Tools (R&A\, Feedback channels)| 13:00-13:45\n\nInternal Communications (Intranet\, Viva\, MS Accounts) | 14:00-14:45\n\nAgenda Day 18/02\n\nL&D (eLp\, D2D\, Induction\, Ops Training Calendar\, Leadership Essentials) | 09:30-11:15\nFacilitation Methodology | 11:30-13:00\nGDPR & Compliance Training | 14:00-14:45\nAmbassadors Program| 15:00-15:45\n\nAgenda Day 19/02\n\nHR Essentials | 09:30-11:15\nOPEX/CAPEX | 11:30-13:15\nSustainability Highlights | 14:00-14:45\n\nAgenda Day 20/02\n\nInduction for New Managers/Train the Trainer | 09:30-13:00\n\nAgenda Day 26/02\n\nGuest Feedback\, KPIs and Analytics (Digital Surveys/ReviewPro\, TripAdvisor) | 09:30-10:15\nBrand Standards & SOPs | 10:30-11:15\n\n\nIOD\nAgenda Day 17/02\n\nL&D (eLp\, D2D\, Induction\, Ops Training Calendar\, Leadership Essentials) |  09:30-11:15\nHR Essentials | 11:30-13:15\nInternal Communications (Intranet\, Viva\, MS Accounts) | 14:00-14:45\n\nAgenda Day 18/02\n\nPerformance Management Alignment | 09:30-12:15\n\nTalent Development Tools (R&A\, Feedback channels)| 13:00-13:45\n\nSustainability Highlights | 14:00-14:45\nAmbassador’s Program | 15:00-15:45\n\nAgenda Day 19/02\n\nFacilitation Methodology | 09:30-11:15\nOPEX/CAPEX | 11:30-13:15\nGDPR & Compliance Training | 14:00-14:45\n\nAgenda Day 20/02\n\nInduction for New Managers/Train the Trainer | 09:30-13:00\n\nAgenda Day 26/02\n\nGuest Feedback\, KPIs and Analytics (Digital Surveys/ReviewPro\, TripAdvisor) | 09:30-10:15\nBrand Standards & SOPs | 10:30-11:15\n\nSIG Management Essentials Training Program
URL:https://hr-saniikos.com/training/management-essentials-ida-iod/
LOCATION:Ikos Odisia
CATEGORIES:Management Essentials
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Sani-Resort-_-Rafa-Nadal-Tennis-Center-_-Court_2880x1617-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260217T120000
DTEND;TZID=Europe/Athens:20260217T130000
DTSTAMP:20260420T201705
CREATED:20251020T112019Z
LAST-MODIFIED:20251020T112019Z
UID:10000107-1771329600-1771333200@hr-saniikos.com
SUMMARY:A/R pre-opening Catch-up RDM | D2D IOC
DESCRIPTION:About this Session\nIn this D2D session\, we will review common challenges and recurring mistakes from previous seasons\, highlight best practices\, and discuss how to apply them effectively. The goal is to ensure full understanding\, alignment\, and operational success for the upcoming season. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the key departmental Accounts Receivable (A/R) procedures and requirements.\nDemonstrate an understanding of how their actions impact the daily reconciliation process.\nIdentify common A/R errors and apply strategies to prevent them.\nAddress and resolve inquiries related to A/R procedures with confidence.\n\n🎓 Target Audience\nRoom Division Managers\, Front Office Managers\, Duty Managers
URL:https://hr-saniikos.com/training/a-r-pre-opening-catch-up-rdm-d2d-ioc/
LOCATION:Ikos Oceania
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/20201130162652-54ce762a-me.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260217T150000
DTEND;TZID=Europe/Athens:20260217T160000
DTSTAMP:20260420T201705
CREATED:20251024T113852Z
LAST-MODIFIED:20251024T113852Z
UID:10000136-1771340400-1771344000@hr-saniikos.com
SUMMARY:A/R pre-opening Catch-up RDM | D2D IOL
DESCRIPTION:About this Session\nIn this D2D session\, we will review common challenges and recurring mistakes from previous seasons\, highlight best practices\, and discuss how to apply them effectively. The goal is to ensure full understanding\, alignment\, and operational success for the upcoming season. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the key departmental Accounts Receivable (A/R) procedures and requirements.\nDemonstrate an understanding of how their actions impact the daily reconciliation process.\nIdentify common A/R errors and apply strategies to prevent them.\nAddress and resolve inquiries related to A/R procedures with confidence.\n\n🎓 Target Audience\nRoom Division Managers\, Front Office Managers\, Duty Managers
URL:https://hr-saniikos.com/training/a-r-pre-opening-catch-up-rdm-d2d-iol/
LOCATION:Ikos Olivia
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/20201130162652-54ce762a-me.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260218T120000
DTEND;TZID=Europe/Athens:20260218T130000
DTSTAMP:20260420T201705
CREATED:20251024T122914Z
LAST-MODIFIED:20251029T082639Z
UID:10000141-1771416000-1771419600@hr-saniikos.com
SUMMARY:A/R pre-opening Catch-up RDM | D2D IAR
DESCRIPTION:About this Session\nIn this D2D session\, we will review common challenges and recurring mistakes from previous seasons\, highlight best practices\, and discuss how to apply them effectively. The goal is to ensure full understanding\, alignment\, and operational success for the upcoming season. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the key departmental Accounts Receivable (A/R) procedures and requirements.\nDemonstrate an understanding of how their actions impact the daily reconciliation process.\nIdentify common A/R errors and apply strategies to prevent them.\nAddress and resolve inquiries related to A/R procedures with confidence.\n\n🎓 Target Audience\nRoom Division Managers\, Front Office Managers\, Duty Managers
URL:https://hr-saniikos.com/training/a-r-pre-opening-catch-up-rdm-d2d-iar/
LOCATION:Ikos Aria
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/20201130162652-54ce762a-me.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260218T150000
DTEND;TZID=Europe/Athens:20260218T160000
DTSTAMP:20260420T201705
CREATED:20251024T115257Z
LAST-MODIFIED:20251024T115257Z
UID:10000138-1771426800-1771430400@hr-saniikos.com
SUMMARY:A/R pre-opening Catch-up RDM | D2D IAN
DESCRIPTION:About this Session\nIn this D2D session\, we will review common challenges and recurring mistakes from previous seasons\, highlight best practices\, and discuss how to apply them effectively. The goal is to ensure full understanding\, alignment\, and operational success for the upcoming season. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the key departmental Accounts Receivable (A/R) procedures and requirements.\nDemonstrate an understanding of how their actions impact the daily reconciliation process.\nIdentify common A/R errors and apply strategies to prevent them.\nAddress and resolve inquiries related to A/R procedures with confidence.\n\n🎓 Target Audience\nRoom Division Managers\, Front Office Managers\, Duty Managers
URL:https://hr-saniikos.com/training/a-r-pre-opening-catch-up-rdm-d2d-ian/
LOCATION:Ikos Andalusia
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/20201130162652-54ce762a-me.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260218T150000
DTEND;TZID=Europe/Athens:20260218T163000
DTSTAMP:20260420T201705
CREATED:20260212T080809Z
LAST-MODIFIED:20260212T080842Z
UID:10000178-1771426800-1771432200@hr-saniikos.com
SUMMARY:The Listening Leader: Mastering the Most Underrated Skill [EN]
DESCRIPTION:The purpose of “The Listening Leader”\, is inspire leaders providing the insights and tools needed to deepen their capacity to listen with intention\, discern facts from feelings\, and respond with clarity and empathy. Drawing on insights from leading experts and today’s most successful leaders\, this course will focus on active listening\, empathetic communication\, as and will explore practical tools for meeting people where they are\, strengthening connection\, and fostering trust. This experience equips leaders to elevate conversations\, reduce misunderstandings\, and cultivate a more inclusive and responsive leadership presence.
URL:https://hr-saniikos.com/training/the-listening-leader-mastering-the-most-underrated-skill-en/
LOCATION:Ikos Andalusia
CATEGORIES:Masterclass Series
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260218T160000
DTEND;TZID=Europe/Athens:20260218T170000
DTSTAMP:20260420T201705
CREATED:20251024T120135Z
LAST-MODIFIED:20251024T120135Z
UID:10000139-1771430400-1771434000@hr-saniikos.com
SUMMARY:A/R pre-opening Catch-up RDM | D2D IPP
DESCRIPTION:About this Session\nIn this D2D session\, we will review common challenges and recurring mistakes from previous seasons\, highlight best practices\, and discuss how to apply them effectively. The goal is to ensure full understanding\, alignment\, and operational success for the upcoming season. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the key departmental Accounts Receivable (A/R) procedures and requirements.\nDemonstrate an understanding of how their actions impact the daily reconciliation process.\nIdentify common A/R errors and apply strategies to prevent them.\nAddress and resolve inquiries related to A/R procedures with confidence.\n\n🎓 Target Audience\nRoom Division Managers\, Front Office Managers\, Duty Managers
URL:https://hr-saniikos.com/training/a-r-pre-opening-catch-up-rdm-d2d-ipp/
LOCATION:Ikos Porto Petro
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/20201130162652-54ce762a-me.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260219T090000
DTEND;TZID=Europe/Athens:20260219T150000
DTSTAMP:20260420T201705
CREATED:20251022T152513Z
LAST-MODIFIED:20260204T074955Z
UID:10000122-1771491600-1771513200@hr-saniikos.com
SUMMARY:Induction TTT | *New Trainers IOD & IDA
DESCRIPTION:About this Session\nThis highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their Resort. \nParticipants will learn how to create engaging and memorable learning experiences that meet the highest standards and lead to tangible\, long-lasting business results. \n🎯 Learning Objectives\nBy the end of the workshop\, participants will be able to: \n\nUnderstand and embrace the role of an effective Induction Trainer\nUse available training media and facilitator guides efficiently\nManage training groups and handle challenging participants with confidence\nApply advanced presentation and training delivery skills\nDemonstrate effective body language during training sessions\nUse verbal and non-verbal communication techniques to enhance engagement\n\n🎓 Target Audience\nNew Operational team members selected by their respective Hotel Management to serve as Induction Trainers.
URL:https://hr-saniikos.com/training/induction-ttt-new-trainers-iod-ida/
LOCATION:Ikos Dassia
CATEGORIES:Train the Trainer
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/SANI-_-SANCTUARY-_-BEACH-SEASHELL_1575x1050-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260219T110000
DTEND;TZID=Europe/Athens:20260219T120000
DTSTAMP:20260420T201705
CREATED:20251209T081504Z
LAST-MODIFIED:20251209T100149Z
UID:10000152-1771498800-1771502400@hr-saniikos.com
SUMMARY:Presentation Essentials
DESCRIPTION:About this Session \nIn this D2D session\, we focus on building practical\, accessible presentation skills for anyone who wants to communicate more clearly and confidently. Whether participants are completely new to PowerPoint or simply want to improve the way they structure and deliver presentations\, this session provides the fundamentals in a simple\, supportive way. \nWe will walk through the basics of creating a presentation from scratch\, explore easy visual design principles\, and practice effective delivery techniques. Participants will also work hands-on with sample slides and learn how to refine and enhance them step by step.. \n🎯 Learning Objectives \nBy the end of the session\, participants will be able to: \nUnderstand the core principles of effective presentation structure and flow \nApply best practices in PowerPoint and visual design to create clear\, impactful slides \nDemonstrate effective delivery techniques\, including voice\, presence\, and audience engagement \nRefine and enhance existing presentations through hands-on practice and constructive feedback \n🎓 Target Audience \nAny employee required to deliver presentations or communicate information to teams or stakeholders.
URL:https://hr-saniikos.com/training/presentation-essentials/
LOCATION:Corporate Departments
CATEGORIES:D2D Sessions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260219T120000
DTEND;TZID=Europe/Athens:20260219T130000
DTSTAMP:20260420T201705
CREATED:20251024T125009Z
LAST-MODIFIED:20251024T125009Z
UID:10000143-1771502400-1771506000@hr-saniikos.com
SUMMARY:A/R pre-opening Catch-up RDM | D2D SB
DESCRIPTION:About this Session\nIn this D2D session\, we will review common challenges and recurring mistakes from previous seasons\, highlight best practices\, and discuss how to apply them effectively. The goal is to ensure full understanding\, alignment\, and operational success for the upcoming season. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the key departmental Accounts Receivable (A/R) procedures and requirements.\nDemonstrate an understanding of how their actions impact the daily reconciliation process.\nIdentify common A/R errors and apply strategies to prevent them.\nAddress and resolve inquiries related to A/R procedures with confidence.\n\n🎓 Target Audience\nRoom Division Managers\, Front Office Managers\, Duty Managers
URL:https://hr-saniikos.com/training/a-r-pre-opening-catch-up-rdm-d2d-sb/
LOCATION:Sani Beach
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/20201130162652-54ce762a-me.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260219T150000
DTEND;TZID=Europe/Athens:20260219T160000
DTSTAMP:20260420T201705
CREATED:20251024T133010Z
LAST-MODIFIED:20251024T133010Z
UID:10000146-1771513200-1771516800@hr-saniikos.com
SUMMARY:A/R pre-opening Catch-up RDM | D2D PS
DESCRIPTION:About this Session\nIn this D2D session\, we will review common challenges and recurring mistakes from previous seasons\, highlight best practices\, and discuss how to apply them effectively. The goal is to ensure full understanding\, alignment\, and operational success for the upcoming season. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the key departmental Accounts Receivable (A/R) procedures and requirements.\nDemonstrate an understanding of how their actions impact the daily reconciliation process.\nIdentify common A/R errors and apply strategies to prevent them.\nAddress and resolve inquiries related to A/R procedures with confidence.\n\n🎓 Target Audience\nRoom Division Managers\, Front Office Managers\, Duty Managers
URL:https://hr-saniikos.com/training/a-r-pre-opening-catch-up-rdm-d2d-ps/
LOCATION:Porto Sani
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/20201130162652-54ce762a-me.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260224T090000
DTEND;TZID=Europe/Athens:20260227T170000
DTSTAMP:20260420T201705
CREATED:20260216T121107Z
LAST-MODIFIED:20260217T142342Z
UID:10000185-1771923600-1772211600@hr-saniikos.com
SUMMARY:Management Essentials | SM
DESCRIPTION:Agenda Day 1\n\nL&D (eLp\, D2D\, Induction\, Ops Training Calendar\, Leadership Essentials) | 09:30-11:00\nHR Essentials | 11:30-13:00\nWorkplace Violence & Harassment – Recognition\, Prevention and Response| 13:00-15:30\n\nAgenda Day 2\n\nPerformance Management Alignment | 09:30-12:00\nTalent Development Tools (R&A\, Feedback channels) | 12:25-13:00\nFacilitation Methodology | 14:00-15:45\n\nAgenda Day 3\n\nGuest Feedback\, KPIs and Analytics (Digital Surveys/ReviewPro\, TripAdvisor) | 09:30-10:15\nBrand Standards & SOPs | 10:30-11:15\nOPEX/CAPEX/Payroll (MIS) | 11:30-13:45\nAmbassadors Program | 14:15-15:00\nSustainability Highlights| 15:15-16:00\n\nAgenda Day 4\n\nGDPR & Compliance Training | 09:30-10:15\nInternal Communications (Intranet\, Viva\, MS Accounts) | 10:45-11:30\nTrain the Trainer/ Induction for new managers | 12:45-16:00\n\nSIG Management Essentials Training Program
URL:https://hr-saniikos.com/training/management-essentials-sm/
LOCATION:Sani Marina
CATEGORIES:Management Essentials
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Sani-Resort-_-Rafa-Nadal-Tennis-Center-_-Court_2880x1617-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260224T150000
DTEND;TZID=Europe/Athens:20260224T163000
DTSTAMP:20260420T201705
CREATED:20260212T081156Z
LAST-MODIFIED:20260225T131946Z
UID:10000179-1771945200-1771950600@hr-saniikos.com
SUMMARY:The Aesthetic Leader: How Atmosphere Shapes Influence [EN]
DESCRIPTION:This Masterclass introduces Aesthetic Leadership as a practice of leading through presence\, atmosphere and sensory awareness rather than formal authority. Through vivid examples from hospitality and service\, Marc Stierand reveals how everyday actions can become meaningful expressions of leadership. 
URL:https://hr-saniikos.com/training/the-aesthetic-leader-how-atmosphere-shapes-influence-en/
LOCATION:Ikos Andalusia
CATEGORIES:Masterclass Series
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260225T100000
DTEND;TZID=Europe/Athens:20260225T120000
DTSTAMP:20260420T201705
CREATED:20260205T082015Z
LAST-MODIFIED:20260311T081055Z
UID:10000177-1772013600-1772020800@hr-saniikos.com
SUMMARY:Fire Safety Training – Evacuation (Fire Department) IDA-IOD
DESCRIPTION:Training by the local Fire Brigade.  \nThis session will cover: \n\ngeneral fire safety principles\,\nthe use of fire extinguishers\,\nand building evacuation procedures.\n\nParticipation: as many employees as possible (fundamental fire safety topics).
URL:https://hr-saniikos.com/training/fire-safety-training-evacuation-fire-department-ida-iod/
LOCATION:Ikos Dassia
CATEGORIES:Safety & Security
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260225T120000
DTEND;TZID=Europe/Athens:20260225T130000
DTSTAMP:20260420T201705
CREATED:20251024T121117Z
LAST-MODIFIED:20251024T121117Z
UID:10000140-1772020800-1772024400@hr-saniikos.com
SUMMARY:A/R pre-opening Catch-up RDM | D2D IOD
DESCRIPTION:About this Session\nIn this D2D session\, we will review common challenges and recurring mistakes from previous seasons\, highlight best practices\, and discuss how to apply them effectively. The goal is to ensure full understanding\, alignment\, and operational success for the upcoming season. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the key departmental Accounts Receivable (A/R) procedures and requirements.\nDemonstrate an understanding of how their actions impact the daily reconciliation process.\nIdentify common A/R errors and apply strategies to prevent them.\nAddress and resolve inquiries related to A/R procedures with confidence.\n\n🎓 Target Audience\nRoom Division Managers\, Front Office Managers\, Duty Managers
URL:https://hr-saniikos.com/training/a-r-pre-opening-catch-up-rdm-d2d-iod/
LOCATION:Ikos Odisia
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/20201130162652-54ce762a-me.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260225T150000
DTEND;TZID=Europe/Athens:20260225T160000
DTSTAMP:20260420T201705
CREATED:20251024T114839Z
LAST-MODIFIED:20251029T082529Z
UID:10000137-1772031600-1772035200@hr-saniikos.com
SUMMARY:A/R pre-opening Catch-up RDM | D2D IDA
DESCRIPTION:About this Session\nIn this D2D session\, we will review common challenges and recurring mistakes from previous seasons\, highlight best practices\, and discuss how to apply them effectively. The goal is to ensure full understanding\, alignment\, and operational success for the upcoming season. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the key departmental Accounts Receivable (A/R) procedures and requirements.\nDemonstrate an understanding of how their actions impact the daily reconciliation process.\nIdentify common A/R errors and apply strategies to prevent them.\nAddress and resolve inquiries related to A/R procedures with confidence.\n\n🎓 Target Audience\nRoom Division Managers\, Front Office Managers\, Duty Managers
URL:https://hr-saniikos.com/training/a-r-pre-opening-catch-up-rdm-d2d-ida/
LOCATION:Ikos Dassia
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/20201130162652-54ce762a-me.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260226T090000
DTEND;TZID=Europe/Athens:20260226T150000
DTSTAMP:20260420T201705
CREATED:20260311T081503Z
LAST-MODIFIED:20260311T081503Z
UID:10000221-1772096400-1772118000@hr-saniikos.com
SUMMARY:Fire Safety Training – Advanced Fire Truck IDA-IOD
DESCRIPTION:Training by the local Fire Brigade.  \nIntervention and fire suppression using breathing apparatus in compartmentalized enclosed. \nParticipation: Security Managers\, Maintenance\, Security Officers
URL:https://hr-saniikos.com/training/fire-safety-training-advanced-fire-truck-ida-iod/
LOCATION:Ikos Dassia
CATEGORIES:Safety & Security
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260226T120000
DTEND;TZID=Europe/Athens:20260226T130000
DTSTAMP:20260420T201705
CREATED:20251024T124232Z
LAST-MODIFIED:20260224T150731Z
UID:10000142-1772107200-1772110800@hr-saniikos.com
SUMMARY:A/R pre-opening Catch-up RDM | D2D SA
DESCRIPTION:About this Session\nIn this D2D session\, we will review common challenges and recurring mistakes from previous seasons\, highlight best practices\, and discuss how to apply them effectively. The goal is to ensure full understanding\, alignment\, and operational success for the upcoming season. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the key departmental Accounts Receivable (A/R) procedures and requirements.\nDemonstrate an understanding of how their actions impact the daily reconciliation process.\nIdentify common A/R errors and apply strategies to prevent them.\nAddress and resolve inquiries related to A/R procedures with confidence.\n\n🎓 Target Audience\nRoom Division Managers\, Front Office Managers\, Duty Managers
URL:https://hr-saniikos.com/training/a-r-pre-opening-catch-up-rdm-d2d-sa/
LOCATION:Sani Asterias
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/20201130162652-54ce762a-me.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260226T120000
DTEND;TZID=Europe/Athens:20260226T130000
DTSTAMP:20260420T201705
CREATED:20251024T132409Z
LAST-MODIFIED:20260224T150618Z
UID:10000145-1772107200-1772110800@hr-saniikos.com
SUMMARY:A/R pre-opening Catch-up RDM | D2D SD
DESCRIPTION:About this Session\nIn this D2D session\, we will review common challenges and recurring mistakes from previous seasons\, highlight best practices\, and discuss how to apply them effectively. The goal is to ensure full understanding\, alignment\, and operational success for the upcoming season. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the key departmental Accounts Receivable (A/R) procedures and requirements.\nDemonstrate an understanding of how their actions impact the daily reconciliation process.\nIdentify common A/R errors and apply strategies to prevent them.\nAddress and resolve inquiries related to A/R procedures with confidence.\n\n🎓 Target Audience\nRoom Division Managers\, Front Office Managers\, Duty Managers
URL:https://hr-saniikos.com/training/a-r-pre-opening-catch-up-rdm-d2d-sd/
LOCATION:Sani Dunes
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/20201130162652-54ce762a-me.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260226T133000
DTEND;TZID=Europe/Athens:20260226T143000
DTSTAMP:20260420T201705
CREATED:20251024T130815Z
LAST-MODIFIED:20260224T150948Z
UID:10000144-1772112600-1772116200@hr-saniikos.com
SUMMARY:A/R pre-opening Catch-up RDM | D2D SC
DESCRIPTION:About this Session\nIn this D2D session\, we will review common challenges and recurring mistakes from previous seasons\, highlight best practices\, and discuss how to apply them effectively. The goal is to ensure full understanding\, alignment\, and operational success for the upcoming season. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the key departmental Accounts Receivable (A/R) procedures and requirements.\nDemonstrate an understanding of how their actions impact the daily reconciliation process.\nIdentify common A/R errors and apply strategies to prevent them.\nAddress and resolve inquiries related to A/R procedures with confidence.\n\n🎓 Target Audience\nRoom Division Managers\, Front Office Managers\, Duty Managers
URL:https://hr-saniikos.com/training/a-r-pre-opening-catch-up-rdm-d2d-sc/
LOCATION:Sani Club
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/20201130162652-54ce762a-me.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260226T150000
DTEND;TZID=Europe/Athens:20260226T163000
DTSTAMP:20260420T201705
CREATED:20260212T081948Z
LAST-MODIFIED:20260225T132025Z
UID:10000180-1772118000-1772123400@hr-saniikos.com
SUMMARY:A Journey to Conscious Leadership (Viaje al Liderazgo Consciente) [ES]
DESCRIPTION:High-impact inspirational keynote by Pedro Díaz Ridao (author of Better Leaders and Viaje al Liderazgo Consciente)\, in which we will explore the elements we need to develop at both an individual and team level in order to grow and make the most of the opportunities that arise in our environment\, how to improve through change\, and how to move into action. A perspective on slowing down in order to gain momentum\, on optimism in the face of new challenges\, and on the importance of being well aligned. We will learn from inspiring examples from the world of sports to strengthen a sense of belonging and to highlight the importance of developing our own talent and that of the people around us. 
URL:https://hr-saniikos.com/training/a-journey-to-conscious-leadership-viaje-al-liderazgo-consciente-es/
LOCATION:Ikos Andalusia
CATEGORIES:Masterclass Series
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260227T090000
DTEND;TZID=Europe/Athens:20260227T150000
DTSTAMP:20260420T201705
CREATED:20260311T081750Z
LAST-MODIFIED:20260311T081750Z
UID:10000222-1772182800-1772204400@hr-saniikos.com
SUMMARY:Fire Safety Training – Fire Truck IDA-IOD
DESCRIPTION:Training by the local Fire Brigade.  \nFire suppression using fire extinguishers in enclosed (urban) environments. \nParticipation: Heads of Department and Supervisors selected members from their teams
URL:https://hr-saniikos.com/training/fire-safety-training-fire-truck-ida-iod/
LOCATION:Ikos Dassia
CATEGORIES:Safety & Security
END:VEVENT
END:VCALENDAR