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X-WR-CALNAME:Operations Training Calendar | SIG
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X-WR-CALDESC:Events for Operations Training Calendar | SIG
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DTSTART;TZID=Europe/Athens:20260213T090000
DTEND;TZID=Europe/Athens:20260213T150000
DTSTAMP:20260421T094945
CREATED:20251022T152338Z
LAST-MODIFIED:20260204T074737Z
UID:10000120-1770973200-1770994800@hr-saniikos.com
SUMMARY:Induction TTT | *New Trainers IAN
DESCRIPTION:About this Session\nThis highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their Resort. \nParticipants will learn how to create engaging and memorable learning experiences that meet the highest standards and lead to tangible\, long-lasting business results. \n🎯 Learning Objectives\nBy the end of the workshop\, participants will be able to: \n\nUnderstand and embrace the role of an effective Induction Trainer\nUse available training media and facilitator guides efficiently\nManage training groups and handle challenging participants with confidence\nApply advanced presentation and training delivery skills\nDemonstrate effective body language during training sessions\nUse verbal and non-verbal communication techniques to enhance engagement\n\n🎓 Target Audience\nNew Operational team members selected by their respective Hotel Management to serve as Induction Trainers.
URL:https://hr-saniikos.com/training/induction-ttt-new-trainers-ian/
LOCATION:Ikos Andalusia
CATEGORIES:Train the Trainer
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/SANI-_-SANCTUARY-_-BEACH-SEASHELL_1575x1050-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260212T130000
DTEND;TZID=Europe/Athens:20260212T140000
DTSTAMP:20260421T094945
CREATED:20251209T134532Z
LAST-MODIFIED:20251209T135753Z
UID:10000154-1770901200-1770904800@hr-saniikos.com
SUMMARY:A/R Procedures in CRS
DESCRIPTION:About this Session \nIn this D2D session\, we focus on the A/R procedures within the CRS environment and how they support accurate financial flows across the properties. By mastering the correct steps for handling bookings\, payments\, and internal communication\, participants ensure smooth reconciliation\, consistency in reporting\, and operational alignment across departments. \nThis knowledge empowers CRS team members to manage A/R processes confidently\, prevent discrepancies\, and contribute to the financial integrity of the Group. \n  \n🎯 Learning Objectives \nBy the end of the session\, participants will be able to: \nUnderstand the end-to-end A/R workflow in CRS and how it supports daily financial operations. \nApply the correct procedures for issuing proforma invoices\, monitoring payments\, and coordinating with internal departments. \nUse the approved communication standards for B2B and B2C interactions with external stakeholders. \nRecognize how accurate A/R handling directly affects reconciliation\, revenue accuracy\, and reporting timelines. \n  \n🎓 Target Audience \nCRS Team Members\, Reservations Agents\, Supervisors\, and Coordinators involved in payment handling\, invoicing\, and cross-department collaboration.
URL:https://hr-saniikos.com/training/a-r-procedures-in-crs-2/
LOCATION:Corporate Departments
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/ikos_dassia_anne_Semonin_2880x1925-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260210T090000
DTEND;TZID=Europe/Athens:20260213T170000
DTSTAMP:20260421T094945
CREATED:20251022T151201Z
LAST-MODIFIED:20260126T135638Z
UID:10000112-1770714000-1771002000@hr-saniikos.com
SUMMARY:Management Essentials | IAN
DESCRIPTION: Agenda Day 10/02\n\nPerformance Management Alignment | 09:30-12:15\nTalent Development Tools (R&A\, Feedback channels) | 13:00-13:45\nInternal Communications (Intranet\, Viva\, MS Accounts) | 14:00-14:45\n\nAgenda Day 11/02\n\nHR Essentials | 09:30-11:15\nFacilitation Methodology | 11:30-13:45\nGDPR & Compliance Training | 14:00-14:45\nAmbassadors Program | 15:00-15:45\n\nAgenda Day 12/02\n\nGuest Journey Map/ Operating Standards | 09:30-10:15\nService Recovery Outcomes/ Guest Feedback & KPIs | 10:30-11:15\nL&D (eLp\, D2D\, Induction\, Ops Training Calendar\, Leadership Essentials) | 11:30-13:45\nSustainability Highlights | 14:00-14:45\n\nAgenda Day 4\n\nInduction for New Managers/ Train the Trainer | 09:30-13:00\nOPEX/CAPEX/Payroll (MIS) | 13:45-15:30
URL:https://hr-saniikos.com/training/management-essentials-ian/
LOCATION:Ikos Andalusia
CATEGORIES:Management Essentials
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Sani-Resort-_-Rafa-Nadal-Tennis-Center-_-Court_2880x1617-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260206T090000
DTEND;TZID=Europe/Athens:20260206T150000
DTSTAMP:20260421T094945
CREATED:20251022T152251Z
LAST-MODIFIED:20260204T074647Z
UID:10000119-1770368400-1770390000@hr-saniikos.com
SUMMARY:Induction TTT | *New Trainers IOC & IOL
DESCRIPTION:About this Session\nThis highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their Resort. \nParticipants will learn how to create engaging and memorable learning experiences that meet the highest standards and lead to tangible\, long-lasting business results. \n🎯 Learning Objectives\nBy the end of the workshop\, participants will be able to: \n\nUnderstand and embrace the role of an effective Induction Trainer\nUse available training media and facilitator guides efficiently\nManage training groups and handle challenging participants with confidence\nApply advanced presentation and training delivery skills\nDemonstrate effective body language during training sessions\nUse verbal and non-verbal communication techniques to enhance engagement\n\n🎓 Target Audience\nNew Operational team members selected by their respective Hotel Management to serve as Induction Trainers.
URL:https://hr-saniikos.com/training/induction-ttt-new-trainers-ioc-iol/
LOCATION:Ikos Oceania
CATEGORIES:Train the Trainer
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/SANI-_-SANCTUARY-_-BEACH-SEASHELL_1575x1050-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260205T130000
DTEND;TZID=Europe/Athens:20260205T140000
DTSTAMP:20260421T094945
CREATED:20251209T134008Z
LAST-MODIFIED:20251209T134008Z
UID:10000153-1770296400-1770300000@hr-saniikos.com
SUMMARY:A/R Procedures in CRS
DESCRIPTION:About this Session \nIn this D2D session\, we focus on the A/R procedures within the CRS environment and how they support accurate financial flows across the properties. By mastering the correct steps for handling bookings\, payments\, and internal communication\, participants ensure smooth reconciliation\, consistency in reporting\, and operational alignment across departments. \nThis knowledge empowers CRS team members to manage A/R processes confidently\, prevent discrepancies\, and contribute to the financial integrity of the Group. \n  \n🎯 Learning Objectives \nBy the end of the session\, participants will be able to: \nUnderstand the end-to-end A/R workflow in CRS and how it supports daily financial operations. \nApply the correct procedures for issuing proforma invoices\, monitoring payments\, and coordinating with internal departments. \nUse the approved communication standards for B2B and B2C interactions with external stakeholders. \nRecognize how accurate A/R handling directly affects reconciliation\, revenue accuracy\, and reporting timelines. \n  \n🎓 Target Audience \nCRS Team Members\, Reservations Agents\, Supervisors\, and Coordinators involved in payment handling\, invoicing\, and cross-department collaboration.
URL:https://hr-saniikos.com/training/a-r-procedures-in-crs/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/ikos_dassia_anne_Semonin_2880x1925-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260203T090000
DTEND;TZID=Europe/Athens:20260206T170000
DTSTAMP:20260421T094945
CREATED:20251022T150842Z
LAST-MODIFIED:20260217T144056Z
UID:10000111-1770109200-1770397200@hr-saniikos.com
SUMMARY:Management Essentials | IOC & IOL
DESCRIPTION: IOC\nAgenda Day 1\n\nHR Essentials | 09:30-11:15\nL&D (eLp\, D2D\, Induction\, Ops Training Calendar\, Leadership Essentials) | 11:30-13:00\nInternal Communications (Intranet\, Viva\, MS Accounts) | 14:00-14:45\nSustainability Highlights | 15:00-15:45\n\nAgenda Day 2\n\nFacilitation Methodology | 09:30-11:15\nPerformance Management Alignment | 11:30-14:45\nTalent Development Tools (R&A\, Feedback channels) | 15:00-15:45\n\nAgenda Day 3\n\nGuest Journey Map/ Operating Standards | 09:30-10:15\nService Recovery Outcomes/ Guest Feedback & KPIs | 10:30-11:15\nOPEX/CAPEX/Payroll (MIS) | 11:30-13:15\nGDPR & Compliance Training | 14:00-14:45\nAmbassadors Program | 15:00-15:45\n\nAgenda Day 4\n\nInduction for New Managers/Train the Trainer | 09:30-13:00\n\n\nIOL\nAgenda Day 1\n\nPerformance Management Alignment | 09:30-12:15\nTalent Development Tools (R&A\, Feedback channels) | 13:00-13:45\nInternal Communications (Intranet\, Viva\, MS Accounts) | 14:00-14:45\nGDPR & Compliance Training | 15:00-15:45\n\nAgenda Day 2\n\nL&D (eLp\, D2D\, Induction\, Ops Training Calendar\, Leadership Essentials) | 09:30-11:15\nHR Essentials | 11:30-13:45\nFacilitation Methodology | 14:00-15:30\n\nAgenda Day 3\n\nGuest Journey Map/ Operating Standards | 09:30-10:15\nService Recovery Outcomes/ Guest Feedback & KPIs | 10:30-11:15\nOPEX/CAPEX/Payroll (MIS) | 11:30-13:15\nSustainability Highlights | 14:00-14:45\nAmbassadors Program | 15:00-15:45\n\nSIG Management Essentials Training Program
URL:https://hr-saniikos.com/training/management-essentials-ioc-iol/
LOCATION:Ikos Oceania
CATEGORIES:Management Essentials
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Sani-Resort-_-Rafa-Nadal-Tennis-Center-_-Court_2880x1617-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260126T110000
DTEND;TZID=Europe/Athens:20260126T150000
DTSTAMP:20260421T094945
CREATED:20251022T125808Z
LAST-MODIFIED:20260115T142444Z
UID:10000110-1769425200-1769439600@hr-saniikos.com
SUMMARY:Induction TTT | *New Trainers IKI
DESCRIPTION:About this Session\nThis highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their Resort. \nParticipants will learn how to create engaging and memorable learning experiences that meet the highest standards and lead to tangible\, long-lasting business results. \n🎯 Learning Objectives\nBy the end of the workshop\, participants will be able to: \n\nUnderstand and embrace the role of an effective Induction Trainer\nUse available training media and facilitator guides efficiently\nManage training groups and handle challenging participants with confidence\nApply advanced presentation and training delivery skills\nDemonstrate effective body language during training sessions\nUse verbal and non-verbal communication techniques to enhance engagement\n\n🎓 Target Audience\nNew Operational team members selected by their respective Hotel Management to serve as Induction Trainers.
URL:https://hr-saniikos.com/training/induction-ttt-new-trainers-iki/
LOCATION:Ikos Kissamos
CATEGORIES:Train the Trainer
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/SANI-_-SANCTUARY-_-BEACH-SEASHELL_1575x1050-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260126T090000
DTEND;TZID=Europe/Athens:20260202T170000
DTSTAMP:20260421T094945
CREATED:20251022T151808Z
LAST-MODIFIED:20260217T142753Z
UID:10000118-1769418000-1770051600@hr-saniikos.com
SUMMARY:Management Essentials | IKI
DESCRIPTION:Agenda 26/01\n\nL&D (eLp\, D2D\, Induction\, Ops Training Calendar\, Leadership Essentials) | 09:30-11:00\nInduction for New Managers/ Train The Trainer (Facilitation Methodology) | 11:15-15:00\n\nAgenda 29/01\n\nHR Essentials | 09:30-11:00\nPerformance Management Alignment | 11:45-14:15\nTalent Development Tools (R&A\, Feedback channels) | 14:30-15:15\n\nAgenda 30/01\n\nSustainability Highlights | 09:30-10:15\nOPEX/CAPEX/Payroll (MIS) | 10:30-12:15\nGDPR & Compliance Training | 13:00-13:45\nAmbassadors Program | 14:00-14:45\n\nAgenda 02/02\n\nGuest Journey Map/ Operating Standards | 09:30-10:15\nService Recovery Outcomes/ Guest Feedback & KPIs | 10:30-11:15\nFacilitation Methodology | 11:30-13:45\nInternal Communications (Intranet\, Viva\, MS Accounts) | 14:00-14:45\n\nSIG Management Essentials Training Program
URL:https://hr-saniikos.com/training/management-essentials-iki-2/
LOCATION:Ikos Kissamos
CATEGORIES:Management Essentials
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Sani-Resort-_-Rafa-Nadal-Tennis-Center-_-Court_2880x1617-scaled.jpg
END:VEVENT
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