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X-WR-CALNAME:Operations Training Calendar | SIG
X-ORIGINAL-URL:https://hr-saniikos.com
X-WR-CALDESC:Events for Operations Training Calendar | SIG
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BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260317T100000
DTEND;TZID=Europe/Athens:20260317T143000
DTSTAMP:20260420T232154
CREATED:20260316T140057Z
LAST-MODIFIED:20260318T080906Z
UID:10000270-1773741600-1773757800@hr-saniikos.com
SUMMARY:Induction Training Day 2 | IAN Wave 1
DESCRIPTION:The 2-day “Welcome Onboard” Induction learning journey\, designed specifically for all new employees\, includes comprehensive content across the following key modules: \n\nBelief\, Mission\, Vision\, Values (BMVV)\nOur Service and Our Guests\nThe Decalogue of Excellence\nI know my Resort & I am Synced\nSafety & Security\nSustainability\n\nThe Induction training program reflects our ongoing investment in our teams and demonstrates the genuine care we place in building strong\, successful partnerships from the very beginning. \nThis session will be held in English in the Meeting Room.
URL:https://hr-saniikos.com/training/induction-training-day-2-ian-wave-1/
LOCATION:Ikos Andalusia
CATEGORIES:Induction Training
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/11/Sani-Beach-_-Bousoulas-Beach-Party4066_2880x1830-1-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260317T110000
DTEND;TZID=Europe/Athens:20260317T120000
DTSTAMP:20260420T232154
CREATED:20251009T103954Z
LAST-MODIFIED:20251009T111037Z
UID:10000036-1773745200-1773748800@hr-saniikos.com
SUMMARY:VIP Services & Transfers | D2D SR
DESCRIPTION:About VIP Experiences D2D Session\nIn this D2D session\, we unveil an extensive range of VIP services\, immersing our guests in the realm of luxury hospitality and everlasting memories. From seamless airport pick-ups and enchanting yacht cruises to exclusive private tours\, wine tasting\, and exhilarating helicopter rides\, our guests can indulge in a myriad of unique experiences\, pampering themselves with limitless options. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nFathom the booking procedures\nFamiliarize with the taxi application\nUnderstand the essential parts of each package\nAnalyze the request of a guest and act according to information received from training / experience\nAssimilate the communication channels\n\n🎓 Target Audience\nFront Office\, Guest Relations and any other guest-facing seasonal employee
URL:https://hr-saniikos.com/training/vip-services-transfers-d2d-sr/
LOCATION:Porto Sani
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Resorts-_-Daily-Cruise_2880x1614-1-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260317T120000
DTEND;TZID=Europe/Athens:20260317T130000
DTSTAMP:20260420T232154
CREATED:20251020T101336Z
LAST-MODIFIED:20251020T101336Z
UID:10000104-1773748800-1773752400@hr-saniikos.com
SUMMARY:A/R Procedures in Front Office & Spa | D2D SB
DESCRIPTION:About this Session\nIn this D2D session\, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation\, ensuring accuracy in financial transactions\, transparency in guest billing\, and overall operational efficiency. \nThis knowledge empowers the management of the Front Office & Spa department to proactively address any discrepancies\, fostering guest satisfaction and upholding the hotel’s financial integrity. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nRooms Division/ Front Office / Guest Relation/ Back Office / Spa Managers. Any manager handling transactions.
URL:https://hr-saniikos.com/training/a-r-procedures-in-front-office-spa-d2d-sb/
LOCATION:Sani Beach
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Porto-Petro_Lobby_2237_Vol.2_2880x1920-scaled-e1760939549945.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260317T130000
DTEND;TZID=Europe/Athens:20260317T140000
DTSTAMP:20260420T232154
CREATED:20251013T064800Z
LAST-MODIFIED:20251013T085624Z
UID:10000061-1773752400-1773756000@hr-saniikos.com
SUMMARY:Sani/Ikos Mobile App | D2D SR
DESCRIPTION:About this Session\nThe Sani/Ikos App is a mobile application designed to enhance our guests’ experience. It provides access to browse Sani Resort and its services\, explore digital menus\, and easily make reservations for restaurants and leisure activities. Guests can also stay informed about upcoming events through the event calendar\, navigate to the respective Resort they reside in\, using interactive maps\, and receive exclusive offers and updates. \n🎯Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nExplain how to download and register in the App.\nComprehend the services and events accessible to guests through the App.\nManage and resolve possible App issues.\nKnow the main features of the Sani/Ikos App.\n\n🎓Target Audience\nFront Office\, Guest Relation Agents and any guest-facing seasonal employee
URL:https://hr-saniikos.com/training/sani-ikos-mobile-app-d2d-sr/
LOCATION:Porto Sani
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Resorts_Couple-relaxing-on-the-beach_2880x1761-2-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260317T150000
DTEND;TZID=Europe/Athens:20260317T160000
DTSTAMP:20260420T232154
CREATED:20251020T101937Z
LAST-MODIFIED:20251020T101937Z
UID:10000105-1773759600-1773763200@hr-saniikos.com
SUMMARY:A/R Procedures in Front Office & Spa | D2D PS
DESCRIPTION:About this Session\nIn this D2D session\, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation\, ensuring accuracy in financial transactions\, transparency in guest billing\, and overall operational efficiency. \nThis knowledge empowers the management of the Front Office & Spa department to proactively address any discrepancies\, fostering guest satisfaction and upholding the hotel’s financial integrity. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nRooms Division/ Front Office / Guest Relation/ Back Office / Spa Managers. Any manager handling transactions.
URL:https://hr-saniikos.com/training/a-r-procedures-in-front-office-spa-d2d-ps/
LOCATION:Porto Sani
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Porto-Petro_Lobby_2237_Vol.2_2880x1920-scaled-e1760939549945.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260317T160000
DTEND;TZID=Europe/Athens:20260317T170000
DTSTAMP:20260420T232154
CREATED:20251010T071741Z
LAST-MODIFIED:20260309T153601Z
UID:10000052-1773763200-1773766800@hr-saniikos.com
SUMMARY:Babysitting Training | D2D IR GR
DESCRIPTION:About this Session\nThe Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time\, and demonstrates our commitment to safe\, consistent\, and professional childcare. \nYou will be provided with the necessary information to deliver a confident\, safe babysitting service during this online session. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nUnderstand the aim of the service provided to our guests\nFamiliarize with the safeguarding practices\nHave the opportunity to learn the professional babysitting practices we follow in our Group\n\n🎓 Target Audience\nAll seasonal employees of Operations who are confident to interact with families and toddlers in English and work at Sani/Ikos Resorts.
URL:https://hr-saniikos.com/training/babysitting-training-d2d-ir-gr/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Resorts_Childcare-on-the-beach-_2880x1919-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260318T000000
DTEND;TZID=Europe/Athens:20260318T000000
DTSTAMP:20260420T232154
CREATED:20260218T094714Z
LAST-MODIFIED:20260218T094714Z
UID:10000196-1773792000-1773792000@hr-saniikos.com
SUMMARY:AIMMS Training IAN
DESCRIPTION:
URL:https://hr-saniikos.com/training/aimms-training-ian/
LOCATION:Ikos Andalusia
CATEGORIES:AIMMS Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260318T090000
DTEND;TZID=Europe/Athens:20260318T150000
DTSTAMP:20260420T232154
CREATED:20251022T152421Z
LAST-MODIFIED:20260204T075033Z
UID:10000121-1773824400-1773846000@hr-saniikos.com
SUMMARY:Induction TTT | *New Trainers IPP
DESCRIPTION:About this Session\nThis highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their Resort. \nParticipants will learn how to create engaging and memorable learning experiences that meet the highest standards and lead to tangible\, long-lasting business results. \n🎯 Learning Objectives\nBy the end of the workshop\, participants will be able to: \n\nUnderstand and embrace the role of an effective Induction Trainer\nUse available training media and facilitator guides efficiently\nManage training groups and handle challenging participants with confidence\nApply advanced presentation and training delivery skills\nDemonstrate effective body language during training sessions\nUse verbal and non-verbal communication techniques to enhance engagement\n\n🎓 Target Audience\nNew Operational team members selected by their respective Hotel Management to serve as Induction Trainers.
URL:https://hr-saniikos.com/training/induction-ttt-new-trainers-ipp/
LOCATION:Ikos Porto Petro
CATEGORIES:Train the Trainer
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/SANI-_-SANCTUARY-_-BEACH-SEASHELL_1575x1050-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260318T090000
DTEND;TZID=Europe/Athens:20260318T150000
DTSTAMP:20260420T232154
CREATED:20260311T083622Z
LAST-MODIFIED:20260311T083622Z
UID:10000227-1773824400-1773846000@hr-saniikos.com
SUMMARY:Fire Safety Training – Advanced Fire Truck IAR
DESCRIPTION:Training by the local Fire Brigade.  \nIntervention and fire suppression using breathing apparatus in compartmentalized enclosed. \nParticipation: Security Managers\, Maintenance\, Security Officers
URL:https://hr-saniikos.com/training/fire-safety-training-advanced-fire-truck-iar/
LOCATION:Ikos Aria
CATEGORIES:Safety & Security
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260318T090000
DTEND;TZID=Europe/Athens:20260320T050000
DTSTAMP:20260420T232154
CREATED:20260217T134844Z
LAST-MODIFIED:20260217T134844Z
UID:10000194-1773824400-1773982800@hr-saniikos.com
SUMMARY:ORTEC Training | Opening Support | IAN
DESCRIPTION:
URL:https://hr-saniikos.com/training/ortec-training-opening-support-ian/
LOCATION:Ikos Andalusia
CATEGORIES:ORTEC Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260318T093000
DTEND;TZID=Europe/Athens:20260318T120000
DTSTAMP:20260420T232154
CREATED:20260126T102546Z
LAST-MODIFIED:20260324T133701Z
UID:10000173-1773826200-1773835200@hr-saniikos.com
SUMMARY:First Aid Training | IOC
DESCRIPTION:About this Session\nDuring the seminar\, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar\, attendees will be certified to use an Automated External Defibrillator (AED). \nLearning Objectives\nBy the end of the seminar\, participants will be able to: \n\nRecognize the signs of a cardiac emergency\nApproach a person safely\nAssess a collapsed victim\nCheck the victim’s responsiveness\nOpen the airway\nDetermine whether the victim is breathing\nCall emergency services effectively (112 | 166)\nPerform high-quality chest compressions\nAdminister oxygen using an AMBU bag (optional)\nUse an Automated External Defibrillator (AED)\nRespond to choking incidents caused by foreign objects\nPlace an unconscious victim in the recovery position\nManage a drowning victim\nProvide assistance to a child under 8 years old\nLearn through hands-on experience and realistic scenarios\n\nAdditional Information\n\nDuration: 6 hours\nSuitable for: Selected Departmental Managers\nIncludes: Participant handbook (in Greek)\nAssessment: Optional evaluation test available in English\nCertification: Internationally recognized certification valid for 3 years\, issued by the European Resuscitation Council (ERC)
URL:https://hr-saniikos.com/training/first-aid-training-iol-ioc/
LOCATION:Ikos Oceania
CATEGORIES:First Aid Training
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/become-a-first-aid-instructor.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260318T110000
DTEND;TZID=Europe/Athens:20260318T120000
DTSTAMP:20260420T232154
CREATED:20251020T053406Z
LAST-MODIFIED:20251020T053514Z
UID:10000097-1773831600-1773835200@hr-saniikos.com
SUMMARY:Dine Around Programme & Restaurant Reservations | D2D SR
DESCRIPTION:About this Session\nThe Sani Dine Around Programme is a culinary initiative that allows our guests to savor the diverse and delectable flavors offered across our resort’s impressive array of restaurants. It is meticulously designed to cater to the discerning palates of our guests\, providing an opportunity to explore a world of culinary delights\, from traditional Greek cuisine to international culinary masterpieces. \n🎯Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nUnderstand the Dine Around Programme\nGain insight about Sani Resort Restaurants and the different dining options\nBe able to cooperate with the CRR Department\nKnow how to handle dietary restrictions\n\n🎓Target Audience\nFront Office\, Guest Relations\, E-Concierge and Back Of the House Agents. F&B employees and Kitchen members are highly recommended to attend.
URL:https://hr-saniikos.com/training/dine-around-programme-restaurant-reservations-d2d/
LOCATION:Porto Sani
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Sani-Club-_-Greek-Night-Ouzerie-Restaurant2416_2880x1920-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260318T120000
DTEND;TZID=Europe/Athens:20260318T130000
DTSTAMP:20260420T232154
CREATED:20251020T102429Z
LAST-MODIFIED:20251020T102534Z
UID:10000106-1773835200-1773838800@hr-saniikos.com
SUMMARY:A/R Procedures in Front Office & Spa | D2D SD
DESCRIPTION:About this Session\nIn this D2D session\, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation\, ensuring accuracy in financial transactions\, transparency in guest billing\, and overall operational efficiency. \nThis knowledge empowers the management of the Front Office & Spa department to proactively address any discrepancies\, fostering guest satisfaction and upholding the hotel’s financial integrity. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nRooms Division/ Front Office / Guest Relation/ Back Office / Spa Managers. Any manager handling transactions.
URL:https://hr-saniikos.com/training/a-r-procedures-in-front-office-spa-d2d-sd/
LOCATION:Sani Dunes
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Porto-Petro_Lobby_2237_Vol.2_2880x1920-scaled-e1760939549945.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260318T123000
DTEND;TZID=Europe/Athens:20260318T150000
DTSTAMP:20260420T232154
CREATED:20260324T134148Z
LAST-MODIFIED:20260324T134148Z
UID:10000320-1773837000-1773846000@hr-saniikos.com
SUMMARY:First Aid Training | IOC
DESCRIPTION:About this Session\nDuring the seminar\, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar\, attendees will be certified to use an Automated External Defibrillator (AED). \nLearning Objectives\nBy the end of the seminar\, participants will be able to: \n\nRecognize the signs of a cardiac emergency\nApproach a person safely\nAssess a collapsed victim\nCheck the victim’s responsiveness\nOpen the airway\nDetermine whether the victim is breathing\nCall emergency services effectively (112 | 166)\nPerform high-quality chest compressions\nAdminister oxygen using an AMBU bag (optional)\nUse an Automated External Defibrillator (AED)\nRespond to choking incidents caused by foreign objects\nPlace an unconscious victim in the recovery position\nManage a drowning victim\nProvide assistance to a child under 8 years old\nLearn through hands-on experience and realistic scenarios\n\nAdditional Information\n\nDuration: 6 hours\nSuitable for: Selected Departmental Managers\nIncludes: Participant handbook (in Greek)\nAssessment: Optional evaluation test available in English\nCertification: Internationally recognized certification valid for 3 years\, issued by the European Resuscitation Council (ERC)
URL:https://hr-saniikos.com/training/first-aid-training-ioc/
LOCATION:Ikos Oceania
CATEGORIES:First Aid Training
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/become-a-first-aid-instructor.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260318T130000
DTEND;TZID=Europe/Athens:20260318T140000
DTSTAMP:20260420T232154
CREATED:20251014T082006Z
LAST-MODIFIED:20251014T084934Z
UID:10000070-1773838800-1773842400@hr-saniikos.com
SUMMARY:Sani Rewards Loyalty Programme | D2D SR
DESCRIPTION:About this Session\nThe Sani Rewards Programme is our way of expressing gratitude to our valued guests\, both frequent visitors and newcomers\, by offering a curated selection of benefits and privileges that enhance every aspect of their stay. It is designed to make the guest journey even more enjoyable\, ensuring that their time with us is not just a vacation but a collection of extraordinary memories. \n🎯Learning Objectives \nBy the end of the session\, the participants will be able to: \n\nExplain the different categories & benefits of the Sani Rewards – Loyalty Programme\nContribute to the transformation of first comers to loyal guests\nIncrease guest database\nOffer quality services and increase the number of repeater guests\n\n🎓Target Audience \nAll guest-facing employees of Operations.
URL:https://hr-saniikos.com/training/sani-rewards-loyalty-programme-d2d-sr/
LOCATION:Sani Marina
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/SANI-_-SANCTUARY-_-SAILING-RIVA-BOAT_1321x1981.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260318T150000
DTEND;TZID=Europe/Athens:20260318T160000
DTSTAMP:20260420T232154
CREATED:20251014T092555Z
LAST-MODIFIED:20251014T092555Z
UID:10000073-1773846000-1773849600@hr-saniikos.com
SUMMARY:Sustainability Highlights | D2D
DESCRIPTION:About this Session\nDuring our session we will present our sustainability pillars\, the ESG – sustainability goals we have as a group\, what practices we follow in order to achieve those goals and you will be informed about all the actions we take to support organizations and the local communities we reside in. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nRecognize the Sustainability Pillars\nTriple Zero Goal\nSustainability Highlights-Sustainable Operations\nProtection of Biodiversity\nCertifications & Awards\n\n🎓 Target Audience\nAll SIG Employees and Managers of Operations
URL:https://hr-saniikos.com/training/sustainability-highlights-d2d/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Sani-Resort-_-Forest_2880x1918-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260318T150000
DTEND;TZID=Europe/Athens:20260318T160000
DTSTAMP:20260420T232154
CREATED:20251024T140424Z
LAST-MODIFIED:20251029T083343Z
UID:10000147-1773846000-1773849600@hr-saniikos.com
SUMMARY:A/R Procedures in Front Office & Spa | D2D SC
DESCRIPTION:About this Session\nIn this D2D session\, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation\, ensuring accuracy in financial transactions\, transparency in guest billing\, and overall operational efficiency. \nThis knowledge empowers the management of the Front Office & Spa department to proactively address any discrepancies\, fostering guest satisfaction and upholding the hotel’s financial integrity. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nRooms Division/ Front Office / Guest Relation/ Back Office / Spa Managers. Any manager handling transactions.
URL:https://hr-saniikos.com/training/a-r-procedures-in-front-office-spa-d2d-sc/
LOCATION:Sani Club
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Porto-Petro_Lobby_2237_Vol.2_2880x1920-scaled-e1760939549945.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T090000
DTEND;TZID=Europe/Athens:20260319T150000
DTSTAMP:20260420T232154
CREATED:20251022T152626Z
LAST-MODIFIED:20260204T075411Z
UID:10000123-1773910800-1773932400@hr-saniikos.com
SUMMARY:Induction TTT | *New Trainers IAR
DESCRIPTION:About this Session\nThis highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their Resort. \nParticipants will learn how to create engaging and memorable learning experiences that meet the highest standards and lead to tangible\, long-lasting business results. \n🎯 Learning Objectives\nBy the end of the workshop\, participants will be able to: \n\nUnderstand and embrace the role of an effective Induction Trainer\nUse available training media and facilitator guides efficiently\nManage training groups and handle challenging participants with confidence\nApply advanced presentation and training delivery skills\nDemonstrate effective body language during training sessions\nUse verbal and non-verbal communication techniques to enhance engagement\n\n🎓 Target Audience\nNew Operational team members selected by their respective Hotel Management to serve as Induction Trainers.
URL:https://hr-saniikos.com/training/induction-ttt-new-trainers-iar/
LOCATION:Ikos Aria
CATEGORIES:Train the Trainer
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/SANI-_-SANCTUARY-_-BEACH-SEASHELL_1575x1050-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T090000
DTEND;TZID=Europe/Athens:20260319T150000
DTSTAMP:20260420T232154
CREATED:20260311T083738Z
LAST-MODIFIED:20260311T084041Z
UID:10000228-1773910800-1773932400@hr-saniikos.com
SUMMARY:Fire Safety Training – Fire Truck IAR
DESCRIPTION:Training by the local Fire Brigade.  \nFire suppression using fire extinguishers in enclosed (urban) environments. \nParticipation: Heads of Department and Supervisors selected members from their teams
URL:https://hr-saniikos.com/training/fire-safety-training-fire-truck-iar/
LOCATION:Ikos Aria
CATEGORIES:Safety & Security
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T093000
DTEND;TZID=Europe/Athens:20260319T120000
DTSTAMP:20260420T232154
CREATED:20260324T121546Z
LAST-MODIFIED:20260324T131517Z
UID:10000306-1773912600-1773921600@hr-saniikos.com
SUMMARY:First Aid Training | IDA
DESCRIPTION:About this Session\nDuring the seminar\, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar\, attendees will be certified to use an Automated External Defibrillator (AED). \nLearning Objectives\nBy the end of the seminar\, participants will be able to: \n\nRecognize the signs of a cardiac emergency\nApproach a person safely\nAssess a collapsed victim\nCheck the victim’s responsiveness\nOpen the airway\nDetermine whether the victim is breathing\nCall emergency services effectively (112 | 166)\nPerform high-quality chest compressions\nAdminister oxygen using an AMBU bag (optional)\nUse an Automated External Defibrillator (AED)\nRespond to choking incidents caused by foreign objects\nPlace an unconscious victim in the recovery position\nManage a drowning victim\nProvide assistance to a child under 8 years old\nLearn through hands-on experience and realistic scenarios\n\nAdditional Information\n\nDuration: 6 hours\nSuitable for: Selected Departmental Managers\nIncludes: Participant handbook (in Greek)\nAssessment: Optional evaluation test available in English\nCertification: Internationally recognized certification valid for 3 years\, issued by the European Resuscitation Council (ERC)
URL:https://hr-saniikos.com/training/__trashed-3__trashed-3/
LOCATION:Ikos Dassia
CATEGORIES:First Aid Training
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/become-a-first-aid-instructor.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T093000
DTEND;TZID=Europe/Athens:20260319T120000
DTSTAMP:20260420T232154
CREATED:20260324T134237Z
LAST-MODIFIED:20260324T134237Z
UID:10000321-1773912600-1773921600@hr-saniikos.com
SUMMARY:First Aid Training | IOC
DESCRIPTION:About this Session\nDuring the seminar\, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar\, attendees will be certified to use an Automated External Defibrillator (AED). \nLearning Objectives\nBy the end of the seminar\, participants will be able to: \n\nRecognize the signs of a cardiac emergency\nApproach a person safely\nAssess a collapsed victim\nCheck the victim’s responsiveness\nOpen the airway\nDetermine whether the victim is breathing\nCall emergency services effectively (112 | 166)\nPerform high-quality chest compressions\nAdminister oxygen using an AMBU bag (optional)\nUse an Automated External Defibrillator (AED)\nRespond to choking incidents caused by foreign objects\nPlace an unconscious victim in the recovery position\nManage a drowning victim\nProvide assistance to a child under 8 years old\nLearn through hands-on experience and realistic scenarios\n\nAdditional Information\n\nDuration: 6 hours\nSuitable for: Selected Departmental Managers\nIncludes: Participant handbook (in Greek)\nAssessment: Optional evaluation test available in English\nCertification: Internationally recognized certification valid for 3 years\, issued by the European Resuscitation Council (ERC)
URL:https://hr-saniikos.com/training/first-aid-training-ioc-2/
LOCATION:Ikos Oceania
CATEGORIES:First Aid Training
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/become-a-first-aid-instructor.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T100000
DTEND;TZID=Europe/Athens:20260319T173000
DTSTAMP:20260420T232154
CREATED:20260316T143550Z
LAST-MODIFIED:20260318T080922Z
UID:10000274-1773914400-1773941400@hr-saniikos.com
SUMMARY:Induction Training Day 1 | IAN Wave 2
DESCRIPTION:The 2-day “Welcome Onboard” Induction learning journey\, designed specifically for all new employees\, includes comprehensive content across the following key modules: \n\nBelief\, Mission\, Vision\, Values (BMVV)\nOur Service and Our Guests\nThe Decalogue of Excellence\nI know my Resort & I am Synced\nSafety & Security\nSustainability\n\nThe Induction training program reflects our ongoing investment in our teams and demonstrates the genuine care we place in building strong\, successful partnerships from the very beginning. \nThis session will be held in Spanish in the Night Club.
URL:https://hr-saniikos.com/training/induction-training-day-1-ian-wave-2-2/
LOCATION:Ikos Andalusia
CATEGORIES:Induction Training
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/11/Sani-Beach-_-Bousoulas-Beach-Party4066_2880x1830-1-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T100000
DTEND;TZID=Europe/Athens:20260319T180000
DTSTAMP:20260420T232154
CREATED:20260318T075736Z
LAST-MODIFIED:20260318T080711Z
UID:10000301-1773914400-1773943200@hr-saniikos.com
SUMMARY:Induction Training Essentials & Elevation | IAN Wave 1
DESCRIPTION:The 1-day “Essentials & Elevation” Induction learning journey is designed for team members who completed the 2-day Induction in the previous year. This refresher course builds on their existing knowledge and offers focused content across the following key modules: \n\nWelcome back Onboard (SIG history\, milestones & Governance)\nService Excellence & Emotional Intelligence\nBMVV | Living our Values\nThe Decalogue of Excellence\nFostering a Feedback Culture\nAll time Classics & What’s New\n\nThe Essentials & Elevation program reflects our ongoing investment in our teams and demonstrates the genuine care we place in building strong\, successful partnerships from the very beginning. \n\n\n\n\n\n\n\n\n\n\n\n\n\nThis session will be held in Spanish in the Meeting Room.
URL:https://hr-saniikos.com/training/induction-training-essentials-elevation-ian-wave-1/
LOCATION:Ikos Andalusia
CATEGORIES:Induction Training
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2026/03/Sani-Beach-_-Bousoulas-Beach-Party4066_2880x1830-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T110000
DTEND;TZID=Europe/Athens:20260319T120000
DTSTAMP:20260420T232154
CREATED:20251009T081852Z
LAST-MODIFIED:20251009T103209Z
UID:10000033-1773918000-1773921600@hr-saniikos.com
SUMMARY:Digital Guest Satisfaction Survey (GSS)
DESCRIPTION:About ReviewPro – Digital Guest Satisfaction Survey D2D Session\nThe Digital Guest Satisfaction Survey (GSS) is an invaluable tool that we use to assess how happy our guests are with our services and products. From the conduction of each survey\, we can identify areas where there is room for improvement\, track progress over time and get a benchmark against other businesses in the industry. \n🎯 Learning Objectives\n\nBy the end of the session\, the participants will be able to:\nRecognize the significance and role of the GSS (Guest Satisfaction Survey)\nComprehend the rating system and NPS (Net Promoter Score)\nAcquire proficiency in survey navigation and familiarity\nDemonstrate an understanding of the survey questions\nGain insight into the objectives and procedures of the In-stay Survey.\n\n🎓 Target Audience\nAll new Managers and seasonal employees of Operations
URL:https://hr-saniikos.com/training/digital-guest-satisfaction-survey-gss-2/
LOCATION:Ikos Porto Petro
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Sani-Resort-_-Family-on-the-beach-3_2880x1918-1-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T110000
DTEND;TZID=Europe/Athens:20260319T130000
DTSTAMP:20260420T232154
CREATED:20260311T100727Z
LAST-MODIFIED:20260312T082541Z
UID:10000230-1773918000-1773925200@hr-saniikos.com
SUMMARY:Ecolab Training - Chemical Use\, Dosing Systems & Equipment Checks | Kitchen & Bar IOC
DESCRIPTION:Training Objectives \nDuring this Ecolab training session\, participants will focus on the correct use of chemicals as well as the inspection of all equipment and dosing systems\, with the aim of ensuring smooth and reliable operation. \nAmong other topics\, participants will be trained on the following: \n\nCorrect use and dosing of chemical products\nDescaling procedures for dishwashing machines\nProper use of floor and work-surface cleaning chemicals\nInspection and correct use of hand-wash and hand-sanitizing stations\nChecking correct operation and proper replenishment of dispensers\n\nParticipation \nFor this training\, participation should include all Chief Stewards\, Executive Chefs\, Head Chefs\, Sous Chefs\, and Bar Managers\, where feasible.
URL:https://hr-saniikos.com/training/ecolab-training-chemical-use-dosing-systems-equipment-checks-kitchen-bar-ioc/
LOCATION:Ikos Oceania
CATEGORIES:Ecolab
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T130000
DTEND;TZID=Europe/Athens:20260319T140000
DTSTAMP:20260420T232154
CREATED:20251009T112901Z
LAST-MODIFIED:20251009T112901Z
UID:10000040-1773925200-1773928800@hr-saniikos.com
SUMMARY:VIP Services & Transfers | D2D IKI
DESCRIPTION:About VIP Experiences D2D Session\nIn this D2D session\, we unveil an extensive range of VIP services\, immersing our guests in the realm of luxury hospitality and everlasting memories. From seamless airport pick-ups and enchanting yacht cruises to exclusive private tours\, wine tasting\, and exhilarating helicopter rides\, our guests can indulge in a myriad of unique experiences\, pampering themselves with limitless options. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nFathom the booking procedures\nFamiliarize with the taxi application\nUnderstand the essential parts of each package\nAnalyze the request of a guest and act according to information received from training / experience\nAssimilate the communication channels\n\n🎓 Target Audience\nFront Office\, Guest Relations and any other guest-facing seasonal employee
URL:https://hr-saniikos.com/training/vip-services-transfers-d2d-iki/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Resorts-_-Daily-Cruise_2880x1614-1-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T130000
DTEND;TZID=Europe/Athens:20260319T140000
DTSTAMP:20260420T232154
CREATED:20251013T062555Z
LAST-MODIFIED:20251013T065149Z
UID:10000059-1773925200-1773928800@hr-saniikos.com
SUMMARY:Sani Marina Shopping Piazza | D2D SR
DESCRIPTION:About this session\nIn this D2D session we discover Sani Marina\, the ideal five-star holiday destination for every yacht owner and not only! Promising all the facilities and services demanded of a first-class harbor\, this beautiful setting offers an exciting\, cosmopolitan environment for Sani Resort guests. The spectacular Piazza lends the Marina an even greater level of sophistication with its stunning array of chic boutiques offering an exclusive selection of top international brands and sophisticated dining and nightlife. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nKnow the offerings and services provided at Sani Marina.\nBe familiarized with the fashion brands and outlets showcased in the shopping piazza.\n\n🎓 Target Audience\nAll Sani Resort guest-facing employees of Operations
URL:https://hr-saniikos.com/training/sani-marina-shopping-piazza-d2d-sr/
LOCATION:Sani Beach
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Sani-Marina-_-Shopping-Experience_2880x1919-1-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T130000
DTEND;TZID=Europe/Athens:20260319T153000
DTSTAMP:20260420T232154
CREATED:20260324T121443Z
LAST-MODIFIED:20260324T132637Z
UID:10000307-1773925200-1773934200@hr-saniikos.com
SUMMARY:First Aid Training | IOD
DESCRIPTION:About this Session\nDuring the seminar\, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar\, attendees will be certified to use an Automated External Defibrillator (AED). \nLearning Objectives\nBy the end of the seminar\, participants will be able to: \n\nRecognize the signs of a cardiac emergency\nApproach a person safely\nAssess a collapsed victim\nCheck the victim’s responsiveness\nOpen the airway\nDetermine whether the victim is breathing\nCall emergency services effectively (112 | 166)\nPerform high-quality chest compressions\nAdminister oxygen using an AMBU bag (optional)\nUse an Automated External Defibrillator (AED)\nRespond to choking incidents caused by foreign objects\nPlace an unconscious victim in the recovery position\nManage a drowning victim\nProvide assistance to a child under 8 years old\nLearn through hands-on experience and realistic scenarios\n\nAdditional Information\n\nDuration: 6 hours\nSuitable for: Selected Departmental Managers\nIncludes: Participant handbook (in Greek)\nAssessment: Optional evaluation test available in English\nCertification: Internationally recognized certification valid for 3 years\, issued by the European Resuscitation Council (ERC)
URL:https://hr-saniikos.com/training/first-aid-training-iod/
LOCATION:Ikos Odisia
CATEGORIES:First Aid Training
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/become-a-first-aid-instructor.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T140000
DTEND;TZID=Europe/Athens:20260319T150000
DTSTAMP:20260420T232154
CREATED:20260311T100020Z
LAST-MODIFIED:20260312T082353Z
UID:10000229-1773928800-1773932400@hr-saniikos.com
SUMMARY:Ecolab Training - Chemical Use\, Dosing Systems & Equipment Checks | HSK IOC
DESCRIPTION:Training Objectives \nDuring this Ecolab training session\, participants will focus on the correct use of chemicals as well as the inspection of all equipment and dosing systems\, with the aim of ensuring smooth and reliable operation. \nAmong other topics\, participants will be trained on the following: \n\nCorrect use and dosing of chemical products\nDescaling procedures for dishwashing machines\nProper use of floor and work-surface cleaning chemicals\nInspection and correct use of hand-wash and hand-sanitizing stations\nChecking correct operation and proper replenishment of dispensers\n\nParticipation \nFor this training\, participation should include Housekeeping and Laundry employees.
URL:https://hr-saniikos.com/training/ecolab-training-chemical-use-dosing-systems-equipment-checks-hsk-ioc/
LOCATION:Ikos Oceania
CATEGORIES:Ecolab
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T150000
DTEND;TZID=Europe/Athens:20260319T160000
DTSTAMP:20260420T232154
CREATED:20251010T074003Z
LAST-MODIFIED:20260309T154821Z
UID:10000056-1773932400-1773936000@hr-saniikos.com
SUMMARY:Babysitting Training | D2D SR
DESCRIPTION:About this Session\nThe Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time\, and demonstrates our commitment to safe\, consistent\, and professional childcare. \nYou will be provided with the necessary information to deliver a confident\, safe babysitting service during this online session. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nUnderstand the aim of the service provided to our guests\nFamiliarize with the safeguarding practices\nHave the opportunity to learn the professional babysitting practices we follow in our Group\n\n🎓 Target Audience\nAll seasonal employees of Operations who are confident to interact with families and toddlers in English and work at Sani/Ikos Resorts.
URL:https://hr-saniikos.com/training/babysitting-training-d2d-sr/
LOCATION:Porto Sani
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Resorts_Childcare-on-the-beach-_2880x1919-scaled.jpg
END:VEVENT
END:VCALENDAR