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X-WR-CALDESC:Events for Operations Training Calendar | SIG
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BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260331T120000
DTEND;TZID=Europe/Athens:20260331T133000
DTSTAMP:20260422T115814
CREATED:20251014T114102Z
LAST-MODIFIED:20251014T115152Z
UID:10000075-1774958400-1774963800@hr-saniikos.com
SUMMARY:A/R Night Auditor Opera Procedures | D2D IDA\, IOL
DESCRIPTION:About this Session\nIn this D2D session\, we will emphasize the pivotal role of the Night Auditor\, specifically their expertise in the Opera Property Management System (PMS)\, in ensuring a seamless hotel operation. The Night Auditor’s responsibilities include reconciling financial transactions\, addressing guest needs during late hours\, and preparing accurate reports for the next day. \nThis role not only upholds financial accuracy but also significantly contributes to guest satisfaction during non-standard hours. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nNight Auditors
URL:https://hr-saniikos.com/training/a-r-night-auditor-opera-procedures-d2d-ida-iol/
LOCATION:Ikos Dassia
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos_dassia_front_office_area_Sky_2880x2048-3-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260331T140000
DTEND;TZID=Europe/Athens:20260331T150000
DTSTAMP:20260422T115814
CREATED:20251015T053335Z
LAST-MODIFIED:20260313T151253Z
UID:10000086-1774965600-1774969200@hr-saniikos.com
SUMMARY:Opera PMS & Central Reservation System (CRS) | D2D SR
DESCRIPTION:About this Session\nA proficient understanding and effective use of our Opera Property Management System (PMS) are paramount for front office personnel. The PMS serves as the central hub for managing reservations\, check-ins\, and check-outs\, streamlining daily operations. It empowers front office employees to provide efficient and personalized guest experiences. \nWith real-time data accessibility\, the PMS enables quick decision-making\, enhances communication across departments\, and contributes to overall guest satisfaction. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nTo answer guests’ reservations questions and queries\, while working in the front of house operations.\nKnow how to use the software for hotel booking and reservations. The case of a walk-in guest.\nBe aware of Reservations procedures and policies.\nBe familiarized with the different reservation types.\n\n🎓 Target Audience\nFront Office\, Guest Relations & Back of House Agents
URL:https://hr-saniikos.com/training/opera-pms-central-reservation-system-crs-d2d-sr/
LOCATION:Porto Sani
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Porto-Sani-_-Family-Welcome736_2880x1903-1-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260331T170000
DTEND;TZID=Europe/Athens:20260331T180000
DTSTAMP:20260422T115814
CREATED:20251010T073613Z
LAST-MODIFIED:20251013T085432Z
UID:10000055-1774976400-1774980000@hr-saniikos.com
SUMMARY:Babysitting Training | D2D IR IBE
DESCRIPTION:About this Session\nThe Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time\, and demonstrates our commitment to safe\, consistent\, and professional childcare. \nYou will be provided with the necessary information to deliver a confident\, safe babysitting service during this online session. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nUnderstand the aim of the service provided to our guests\nFamiliarize with the safeguarding practices\nHave the opportunity to learn the professional babysitting practices we follow in our Group\n\n🎓 Target Audience\nAll seasonal employees of Operations who are confident to interact with families and toddlers in English and work at Sani/Ikos Resorts.
URL:https://hr-saniikos.com/training/babysitting-training-d2d-ir-ibe/
LOCATION:Ikos Andalusia
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Resorts_Childcare-on-the-beach-_2880x1919-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260403T120000
DTEND;TZID=Europe/Athens:20260403T130000
DTSTAMP:20260422T115814
CREATED:20251015T060218Z
LAST-MODIFIED:20251015T060218Z
UID:10000090-1775217600-1775221200@hr-saniikos.com
SUMMARY:A/R Procedures in Markets | D2D SB\, SM
DESCRIPTION:About this Session\nIn this D2D session\, we underscore the importance of staying informed about the latest updates in financial procedures within the Markets sector. Being current with these developments is crucial for ensuring accuracy in transactions\, transparent financial reporting\, and overall operational efficiency. \nThis knowledge empowers professionals who work at the Markets to navigate the financial landscape adeptly\, proactively address any discrepancies\, and uphold the financial integrity of the establishment. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary A/R procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nMarket Managers\, Market team members
URL:https://hr-saniikos.com/training/a-r-procedures-in-markets-d2d-sb-sm/
LOCATION:Porto Sani
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/ikos_dassia_anne_Semonin_2880x1925-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260403T150000
DTEND;TZID=Europe/Athens:20260403T160000
DTSTAMP:20260422T115814
CREATED:20251015T112250Z
LAST-MODIFIED:20251015T112250Z
UID:10000094-1775228400-1775232000@hr-saniikos.com
SUMMARY:A/R Procedures in Markets | D2D IOL/IDA
DESCRIPTION:About this Session\nIn this D2D session\, we underscore the importance of staying informed about the latest updates in financial procedures within the Markets sector. Being current with these developments is crucial for ensuring accuracy in transactions\, transparent financial reporting\, and overall operational efficiency. \nThis knowledge empowers professionals who work at the Markets to navigate the financial landscape adeptly\, proactively address any discrepancies\, and uphold the financial integrity of the establishment. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary A/R procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nMarket Managers\, Market team members
URL:https://hr-saniikos.com/training/a-r-procedures-in-markets-d2d-iol-ida/
LOCATION:Ikos Olivia
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/ikos_dassia_anne_Semonin_2880x1925-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260408T120000
DTEND;TZID=Europe/Athens:20260408T133000
DTSTAMP:20260422T115814
CREATED:20251014T125521Z
LAST-MODIFIED:20251017T095324Z
UID:10000083-1775649600-1775655000@hr-saniikos.com
SUMMARY:A/R Night Auditor Opera Procedures | D2D IPP
DESCRIPTION:About this Session\nIn this D2D session\, we will emphasize the pivotal role of the Night Auditor\, specifically their expertise in the Opera Property Management System (PMS)\, in ensuring a seamless hotel operation. The Night Auditor’s responsibilities include reconciling financial transactions\, addressing guest needs during late hours\, and preparing accurate reports for the next day. \nThis role not only upholds financial accuracy but also significantly contributes to guest satisfaction during non-standard hours. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nNight Auditors
URL:https://hr-saniikos.com/training/a-r-night-auditor-opera-procedures-d2d-ipp/
LOCATION:Ikos Porto Petro
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos_dassia_front_office_area_Sky_2880x2048-3-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260414T120000
DTEND;TZID=Europe/Athens:20260414T133000
DTSTAMP:20260422T115814
CREATED:20251014T115330Z
LAST-MODIFIED:20251014T115330Z
UID:10000077-1776168000-1776173400@hr-saniikos.com
SUMMARY:A/R Night Auditor Opera Procedures | D2D SD
DESCRIPTION:About this Session\nIn this D2D session\, we will emphasize the pivotal role of the Night Auditor\, specifically their expertise in the Opera Property Management System (PMS)\, in ensuring a seamless hotel operation. The Night Auditor’s responsibilities include reconciling financial transactions\, addressing guest needs during late hours\, and preparing accurate reports for the next day. \nThis role not only upholds financial accuracy but also significantly contributes to guest satisfaction during non-standard hours. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nNight Auditors
URL:https://hr-saniikos.com/training/a-r-night-auditor-opera-procedures-d2d-sd/
LOCATION:Sani Dunes
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos_dassia_front_office_area_Sky_2880x2048-3-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260420T150000
DTEND;TZID=Europe/Athens:20260420T163000
DTSTAMP:20260422T115814
CREATED:20251014T120552Z
LAST-MODIFIED:20251014T123535Z
UID:10000079-1776697200-1776702600@hr-saniikos.com
SUMMARY:A/R Night Auditor Opera Procedures | D2D IAR\, IOD
DESCRIPTION:About this Session\nIn this D2D session\, we will emphasize the pivotal role of the Night Auditor\, specifically their expertise in the Opera Property Management System (PMS)\, in ensuring a seamless hotel operation. The Night Auditor’s responsibilities include reconciling financial transactions\, addressing guest needs during late hours\, and preparing accurate reports for the next day. \nThis role not only upholds financial accuracy but also significantly contributes to guest satisfaction during non-standard hours. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nNight Auditors
URL:https://hr-saniikos.com/training/a-r-night-auditor-opera-procedures-d2d-iar-iod/
LOCATION:Ikos Aria
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos_dassia_front_office_area_Sky_2880x2048-3-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260420T160000
DTEND;TZID=Europe/Athens:20260420T170000
DTSTAMP:20260422T115814
CREATED:20251013T055736Z
LAST-MODIFIED:20251013T085758Z
UID:10000058-1776700800-1776704400@hr-saniikos.com
SUMMARY:Safeguarding | D2D
DESCRIPTION:About this Session\nThis D2D training session aims to equip employees with a foundational understanding of safeguarding practices to ensure a safe\, inclusive\, and protective environment for children and vulnerable adults. \nSafeguarding is a shared responsibility. Sani/Ikos is committed to equality\, fairness\, and inclusion\, and will always strive to work collaboratively with parents\, carers\, and relevant professionals to ensure that every individual can participate in activities that are safe and suited to their needs and abilities. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nIdentify the Designated Safeguarding Lead (DSL) and deputies\, and understand their roles.\nDescribe their own responsibilities in safeguarding children and vulnerable adults.\nRecognise the importance of creating and maintaining a safe environment for all guests\, especially children and adults at risk.\nTake appropriate action when responding to a safeguarding concern or disclosure.\nUnderstand how to support someone who raises a concern or makes a disclosure.\nContribute to a culture of safety and respect across all departments at Sani/Ikos.\n\n🎓 Target Audience\nAll seasonal employees of Operations who are confident to interact with families and toddlers in English and work at Sani/Ikos Resorts.
URL:https://hr-saniikos.com/training/safeguarding-d2d-2/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Aria-_-Smiles_2880x1920-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260421T120000
DTEND;TZID=Europe/Athens:20260421T133000
DTSTAMP:20260422T115814
CREATED:20251014T120114Z
LAST-MODIFIED:20251014T120114Z
UID:10000078-1776772800-1776778200@hr-saniikos.com
SUMMARY:A/R Night Auditor Opera Procedures | D2D SC
DESCRIPTION:About this Session\nIn this D2D session\, we will emphasize the pivotal role of the Night Auditor\, specifically their expertise in the Opera Property Management System (PMS)\, in ensuring a seamless hotel operation. The Night Auditor’s responsibilities include reconciling financial transactions\, addressing guest needs during late hours\, and preparing accurate reports for the next day. \nThis role not only upholds financial accuracy but also significantly contributes to guest satisfaction during non-standard hours. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nNight Auditors
URL:https://hr-saniikos.com/training/a-r-night-auditor-opera-procedures-d2d-sc/
LOCATION:Sani Club
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos_dassia_front_office_area_Sky_2880x2048-3-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260421T160000
DTEND;TZID=Europe/Athens:20260421T170000
DTSTAMP:20260422T115814
CREATED:20251010T072910Z
LAST-MODIFIED:20260309T153726Z
UID:10000053-1776787200-1776790800@hr-saniikos.com
SUMMARY:Babysitting Training | D2D IR GR
DESCRIPTION:About this Session\nThe Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time\, and demonstrates our commitment to safe\, consistent\, and professional childcare. \nYou will be provided with the necessary information to deliver a confident\, safe babysitting service during this online session. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nUnderstand the aim of the service provided to our guests\nFamiliarize with the safeguarding practices\nHave the opportunity to learn the professional babysitting practices we follow in our Group\n\n🎓 Target Audience\nAll seasonal employees of Operations who are confident to interact with families and toddlers in English and work at Sani/Ikos Resorts.
URL:https://hr-saniikos.com/training/babysitting-training-d2d-ir-gr-2/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Resorts_Childcare-on-the-beach-_2880x1919-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260424T120000
DTEND;TZID=Europe/Athens:20260424T133000
DTSTAMP:20260422T115814
CREATED:20251014T130237Z
LAST-MODIFIED:20251014T130237Z
UID:10000084-1777032000-1777037400@hr-saniikos.com
SUMMARY:A/R Night Auditor Opera Procedures | D2D IKI
DESCRIPTION:About this Session\nIn this D2D session\, we will emphasize the pivotal role of the Night Auditor\, specifically their expertise in the Opera Property Management System (PMS)\, in ensuring a seamless hotel operation. The Night Auditor’s responsibilities include reconciling financial transactions\, addressing guest needs during late hours\, and preparing accurate reports for the next day. \nThis role not only upholds financial accuracy but also significantly contributes to guest satisfaction during non-standard hours. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nNight Auditors
URL:https://hr-saniikos.com/training/a-r-night-auditor-opera-procedures-d2d-iki/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos_dassia_front_office_area_Sky_2880x2048-3-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260424T140000
DTEND;TZID=Europe/Athens:20260424T150000
DTSTAMP:20260422T115814
CREATED:20251015T060720Z
LAST-MODIFIED:20251017T094127Z
UID:10000091-1777039200-1777042800@hr-saniikos.com
SUMMARY:A/R Procedures in Markets | D2D SC
DESCRIPTION:About this Session\nIn this D2D session\, we underscore the importance of staying informed about the latest updates in financial procedures within the Markets sector. Being current with these developments is crucial for ensuring accuracy in transactions\, transparent financial reporting\, and overall operational efficiency. \nThis knowledge empowers professionals who work at the Markets to navigate the financial landscape adeptly\, proactively address any discrepancies\, and uphold the financial integrity of the establishment. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary A/R procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nMarket Managers\, Market team members
URL:https://hr-saniikos.com/training/a-r-procedures-in-markets-d2d-sc/
LOCATION:Sani Club
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/ikos_dassia_anne_Semonin_2880x1925-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260424T153000
DTEND;TZID=Europe/Athens:20260424T163000
DTSTAMP:20260422T115814
CREATED:20251015T113506Z
LAST-MODIFIED:20251015T113506Z
UID:10000095-1777044600-1777048200@hr-saniikos.com
SUMMARY:A/R Procedures in Markets | D2D IAR\, IOD
DESCRIPTION:About this Session\nIn this D2D session\, we underscore the importance of staying informed about the latest updates in financial procedures within the Markets sector. Being current with these developments is crucial for ensuring accuracy in transactions\, transparent financial reporting\, and overall operational efficiency. \nThis knowledge empowers professionals who work at the Markets to navigate the financial landscape adeptly\, proactively address any discrepancies\, and uphold the financial integrity of the establishment. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary A/R procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nMarket Managers\, Market team members
URL:https://hr-saniikos.com/training/a-r-procedures-in-markets-d2d-iar-iod/
LOCATION:Ikos Aria
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/ikos_dassia_anne_Semonin_2880x1925-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260428T120000
DTEND;TZID=Europe/Athens:20260428T133000
DTSTAMP:20260422T115814
CREATED:20251014T124008Z
LAST-MODIFIED:20251014T124008Z
UID:10000081-1777377600-1777383000@hr-saniikos.com
SUMMARY:A/R Night Auditor Opera Procedures | D2D SA
DESCRIPTION:About this Session\nIn this D2D session\, we will emphasize the pivotal role of the Night Auditor\, specifically their expertise in the Opera Property Management System (PMS)\, in ensuring a seamless hotel operation. The Night Auditor’s responsibilities include reconciling financial transactions\, addressing guest needs during late hours\, and preparing accurate reports for the next day. \nThis role not only upholds financial accuracy but also significantly contributes to guest satisfaction during non-standard hours. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nNight Auditors
URL:https://hr-saniikos.com/training/a-r-night-auditor-opera-procedures-d2d-sa/
LOCATION:Sani Asterias
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos_dassia_front_office_area_Sky_2880x2048-3-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260501T140000
DTEND;TZID=Europe/Athens:20260501T150000
DTSTAMP:20260422T115814
CREATED:20251015T061134Z
LAST-MODIFIED:20251017T094433Z
UID:10000092-1777644000-1777647600@hr-saniikos.com
SUMMARY:A/R Procedures in Markets | D2D IKI
DESCRIPTION:About this Session\nIn this D2D session\, we underscore the importance of staying informed about the latest updates in financial procedures within the Markets sector. Being current with these developments is crucial for ensuring accuracy in transactions\, transparent financial reporting\, and overall operational efficiency. \nThis knowledge empowers professionals who work at the Markets to navigate the financial landscape adeptly\, proactively address any discrepancies\, and uphold the financial integrity of the establishment. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary A/R procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nMarket Managers\, Market team members
URL:https://hr-saniikos.com/training/a-r-procedures-in-markets-d2d-iki/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/ikos_dassia_anne_Semonin_2880x1925-scaled.jpg
END:VEVENT
END:VCALENDAR