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X-WR-CALDESC:Events for Operations Training Calendar | SIG
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BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260420T160000
DTEND;TZID=Europe/Athens:20260420T170000
DTSTAMP:20260420T214713
CREATED:20251013T055736Z
LAST-MODIFIED:20251013T085758Z
UID:10000058-1776700800-1776704400@hr-saniikos.com
SUMMARY:Safeguarding | D2D
DESCRIPTION:About this Session\nThis D2D training session aims to equip employees with a foundational understanding of safeguarding practices to ensure a safe\, inclusive\, and protective environment for children and vulnerable adults. \nSafeguarding is a shared responsibility. Sani/Ikos is committed to equality\, fairness\, and inclusion\, and will always strive to work collaboratively with parents\, carers\, and relevant professionals to ensure that every individual can participate in activities that are safe and suited to their needs and abilities. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nIdentify the Designated Safeguarding Lead (DSL) and deputies\, and understand their roles.\nDescribe their own responsibilities in safeguarding children and vulnerable adults.\nRecognise the importance of creating and maintaining a safe environment for all guests\, especially children and adults at risk.\nTake appropriate action when responding to a safeguarding concern or disclosure.\nUnderstand how to support someone who raises a concern or makes a disclosure.\nContribute to a culture of safety and respect across all departments at Sani/Ikos.\n\n🎓 Target Audience\nAll seasonal employees of Operations who are confident to interact with families and toddlers in English and work at Sani/Ikos Resorts.
URL:https://hr-saniikos.com/training/safeguarding-d2d-2/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Aria-_-Smiles_2880x1920-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260420T150000
DTEND;TZID=Europe/Athens:20260420T163000
DTSTAMP:20260420T214713
CREATED:20251014T120552Z
LAST-MODIFIED:20251014T123535Z
UID:10000079-1776697200-1776702600@hr-saniikos.com
SUMMARY:A/R Night Auditor Opera Procedures | D2D IAR\, IOD
DESCRIPTION:About this Session\nIn this D2D session\, we will emphasize the pivotal role of the Night Auditor\, specifically their expertise in the Opera Property Management System (PMS)\, in ensuring a seamless hotel operation. The Night Auditor’s responsibilities include reconciling financial transactions\, addressing guest needs during late hours\, and preparing accurate reports for the next day. \nThis role not only upholds financial accuracy but also significantly contributes to guest satisfaction during non-standard hours. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nNight Auditors
URL:https://hr-saniikos.com/training/a-r-night-auditor-opera-procedures-d2d-iar-iod/
LOCATION:Ikos Aria
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos_dassia_front_office_area_Sky_2880x2048-3-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260414T120000
DTEND;TZID=Europe/Athens:20260414T133000
DTSTAMP:20260420T214713
CREATED:20251014T115330Z
LAST-MODIFIED:20251014T115330Z
UID:10000077-1776168000-1776173400@hr-saniikos.com
SUMMARY:A/R Night Auditor Opera Procedures | D2D SD
DESCRIPTION:About this Session\nIn this D2D session\, we will emphasize the pivotal role of the Night Auditor\, specifically their expertise in the Opera Property Management System (PMS)\, in ensuring a seamless hotel operation. The Night Auditor’s responsibilities include reconciling financial transactions\, addressing guest needs during late hours\, and preparing accurate reports for the next day. \nThis role not only upholds financial accuracy but also significantly contributes to guest satisfaction during non-standard hours. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nNight Auditors
URL:https://hr-saniikos.com/training/a-r-night-auditor-opera-procedures-d2d-sd/
LOCATION:Sani Dunes
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos_dassia_front_office_area_Sky_2880x2048-3-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260408T120000
DTEND;TZID=Europe/Athens:20260408T133000
DTSTAMP:20260420T214713
CREATED:20251014T125521Z
LAST-MODIFIED:20251017T095324Z
UID:10000083-1775649600-1775655000@hr-saniikos.com
SUMMARY:A/R Night Auditor Opera Procedures | D2D IPP
DESCRIPTION:About this Session\nIn this D2D session\, we will emphasize the pivotal role of the Night Auditor\, specifically their expertise in the Opera Property Management System (PMS)\, in ensuring a seamless hotel operation. The Night Auditor’s responsibilities include reconciling financial transactions\, addressing guest needs during late hours\, and preparing accurate reports for the next day. \nThis role not only upholds financial accuracy but also significantly contributes to guest satisfaction during non-standard hours. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nNight Auditors
URL:https://hr-saniikos.com/training/a-r-night-auditor-opera-procedures-d2d-ipp/
LOCATION:Ikos Porto Petro
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos_dassia_front_office_area_Sky_2880x2048-3-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260403T150000
DTEND;TZID=Europe/Athens:20260403T160000
DTSTAMP:20260420T214713
CREATED:20251015T112250Z
LAST-MODIFIED:20251015T112250Z
UID:10000094-1775228400-1775232000@hr-saniikos.com
SUMMARY:A/R Procedures in Markets | D2D IOL/IDA
DESCRIPTION:About this Session\nIn this D2D session\, we underscore the importance of staying informed about the latest updates in financial procedures within the Markets sector. Being current with these developments is crucial for ensuring accuracy in transactions\, transparent financial reporting\, and overall operational efficiency. \nThis knowledge empowers professionals who work at the Markets to navigate the financial landscape adeptly\, proactively address any discrepancies\, and uphold the financial integrity of the establishment. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary A/R procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nMarket Managers\, Market team members
URL:https://hr-saniikos.com/training/a-r-procedures-in-markets-d2d-iol-ida/
LOCATION:Ikos Olivia
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/ikos_dassia_anne_Semonin_2880x1925-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260403T120000
DTEND;TZID=Europe/Athens:20260403T130000
DTSTAMP:20260420T214713
CREATED:20251015T060218Z
LAST-MODIFIED:20251015T060218Z
UID:10000090-1775217600-1775221200@hr-saniikos.com
SUMMARY:A/R Procedures in Markets | D2D SB\, SM
DESCRIPTION:About this Session\nIn this D2D session\, we underscore the importance of staying informed about the latest updates in financial procedures within the Markets sector. Being current with these developments is crucial for ensuring accuracy in transactions\, transparent financial reporting\, and overall operational efficiency. \nThis knowledge empowers professionals who work at the Markets to navigate the financial landscape adeptly\, proactively address any discrepancies\, and uphold the financial integrity of the establishment. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary A/R procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nMarket Managers\, Market team members
URL:https://hr-saniikos.com/training/a-r-procedures-in-markets-d2d-sb-sm/
LOCATION:Porto Sani
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/ikos_dassia_anne_Semonin_2880x1925-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260331T170000
DTEND;TZID=Europe/Athens:20260331T180000
DTSTAMP:20260420T214713
CREATED:20251010T073613Z
LAST-MODIFIED:20251013T085432Z
UID:10000055-1774976400-1774980000@hr-saniikos.com
SUMMARY:Babysitting Training | D2D IR IBE
DESCRIPTION:About this Session\nThe Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time\, and demonstrates our commitment to safe\, consistent\, and professional childcare. \nYou will be provided with the necessary information to deliver a confident\, safe babysitting service during this online session. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nUnderstand the aim of the service provided to our guests\nFamiliarize with the safeguarding practices\nHave the opportunity to learn the professional babysitting practices we follow in our Group\n\n🎓 Target Audience\nAll seasonal employees of Operations who are confident to interact with families and toddlers in English and work at Sani/Ikos Resorts.
URL:https://hr-saniikos.com/training/babysitting-training-d2d-ir-ibe/
LOCATION:Ikos Andalusia
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Resorts_Childcare-on-the-beach-_2880x1919-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260331T140000
DTEND;TZID=Europe/Athens:20260331T150000
DTSTAMP:20260420T214713
CREATED:20251015T053335Z
LAST-MODIFIED:20260313T151253Z
UID:10000086-1774965600-1774969200@hr-saniikos.com
SUMMARY:Opera PMS & Central Reservation System (CRS) | D2D SR
DESCRIPTION:About this Session\nA proficient understanding and effective use of our Opera Property Management System (PMS) are paramount for front office personnel. The PMS serves as the central hub for managing reservations\, check-ins\, and check-outs\, streamlining daily operations. It empowers front office employees to provide efficient and personalized guest experiences. \nWith real-time data accessibility\, the PMS enables quick decision-making\, enhances communication across departments\, and contributes to overall guest satisfaction. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nTo answer guests’ reservations questions and queries\, while working in the front of house operations.\nKnow how to use the software for hotel booking and reservations. The case of a walk-in guest.\nBe aware of Reservations procedures and policies.\nBe familiarized with the different reservation types.\n\n🎓 Target Audience\nFront Office\, Guest Relations & Back of House Agents
URL:https://hr-saniikos.com/training/opera-pms-central-reservation-system-crs-d2d-sr/
LOCATION:Porto Sani
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Porto-Sani-_-Family-Welcome736_2880x1903-1-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260331T120000
DTEND;TZID=Europe/Athens:20260331T133000
DTSTAMP:20260420T214713
CREATED:20251014T114102Z
LAST-MODIFIED:20251014T115152Z
UID:10000075-1774958400-1774963800@hr-saniikos.com
SUMMARY:A/R Night Auditor Opera Procedures | D2D IDA\, IOL
DESCRIPTION:About this Session\nIn this D2D session\, we will emphasize the pivotal role of the Night Auditor\, specifically their expertise in the Opera Property Management System (PMS)\, in ensuring a seamless hotel operation. The Night Auditor’s responsibilities include reconciling financial transactions\, addressing guest needs during late hours\, and preparing accurate reports for the next day. \nThis role not only upholds financial accuracy but also significantly contributes to guest satisfaction during non-standard hours. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nNight Auditors
URL:https://hr-saniikos.com/training/a-r-night-auditor-opera-procedures-d2d-ida-iol/
LOCATION:Ikos Dassia
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos_dassia_front_office_area_Sky_2880x2048-3-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260330T140000
DTEND;TZID=Europe/Athens:20260330T150000
DTSTAMP:20260420T214713
CREATED:20251020T061106Z
LAST-MODIFIED:20260313T151155Z
UID:10000252-1774879200-1774882800@hr-saniikos.com
SUMMARY:Opera PMS & Central Reservation System (CRS) | D2D IR
DESCRIPTION:About this Session\nA proficient understanding and effective use of our Opera Property Management System (PMS) are paramount for front office personnel. The PMS serves as the central hub for managing reservations\, check-ins\, and check-outs\, streamlining daily operations. It empowers front office employees to provide efficient and personalized guest experiences. \nWith real-time data accessibility\, the PMS enables quick decision-making\, enhances communication across departments\, and contributes to overall guest satisfaction. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nTo answer guests’ reservations questions and queries\, while working in the front of house operations.\nKnow how to use the software for hotel booking and reservations. The case of a walk-in guest.\nBe aware of Reservations procedures and policies.\nBe familiarized with the different reservation types.\n\n🎓 Target Audience\nFront Office\, Guest Relations & Back of House Agents
URL:https://hr-saniikos.com/training/opera-pms-central-reservation-system-crs-d2d-ir-2/
LOCATION:Ikos Aria
CATEGORIES:D2D Sessions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260330T120000
DTEND;TZID=Europe/Athens:20260330T133000
DTSTAMP:20260420T214713
CREATED:20251014T115104Z
LAST-MODIFIED:20251014T115104Z
UID:10000076-1774872000-1774877400@hr-saniikos.com
SUMMARY:A/R Night Auditor Opera Procedures | D2D SB\, PS
DESCRIPTION:About this Session\nIn this D2D session\, we will emphasize the pivotal role of the Night Auditor\, specifically their expertise in the Opera Property Management System (PMS)\, in ensuring a seamless hotel operation. The Night Auditor’s responsibilities include reconciling financial transactions\, addressing guest needs during late hours\, and preparing accurate reports for the next day. \nThis role not only upholds financial accuracy but also significantly contributes to guest satisfaction during non-standard hours. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nNight Auditors
URL:https://hr-saniikos.com/training/a-r-night-auditor-opera-procedures-d2d-sb-ps/
LOCATION:Porto Sani
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos_dassia_front_office_area_Sky_2880x2048-3-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260327T140000
DTEND;TZID=Europe/Athens:20260327T150000
DTSTAMP:20260420T214713
CREATED:20251015T060029Z
LAST-MODIFIED:20251015T060029Z
UID:10000089-1774620000-1774623600@hr-saniikos.com
SUMMARY:A/R Procedures in Markets | D2D IOC
DESCRIPTION:About this Session\nIn this D2D session\, we underscore the importance of staying informed about the latest updates in financial procedures within the Markets sector. Being current with these developments is crucial for ensuring accuracy in transactions\, transparent financial reporting\, and overall operational efficiency. \nThis knowledge empowers professionals who work at the Markets to navigate the financial landscape adeptly\, proactively address any discrepancies\, and uphold the financial integrity of the establishment. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary A/R procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nMarket Managers\, Market team members
URL:https://hr-saniikos.com/training/a-r-procedures-in-markets-d2d-ioc/
LOCATION:Ikos Oceania
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/ikos_dassia_anne_Semonin_2880x1925-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260326T130000
DTEND;TZID=Europe/Athens:20260326T140000
DTSTAMP:20260420T214713
CREATED:20251009T112514Z
LAST-MODIFIED:20260309T125413Z
UID:10000039-1774530000-1774533600@hr-saniikos.com
SUMMARY:VIP Services & Transfers | D2D IAR
DESCRIPTION:About VIP Experiences D2D Session\nIn this D2D session\, we unveil an extensive range of VIP services\, immersing our guests in the realm of luxury hospitality and everlasting memories. From seamless airport pick-ups and enchanting yacht cruises to exclusive private tours\, wine tasting\, and exhilarating helicopter rides\, our guests can indulge in a myriad of unique experiences\, pampering themselves with limitless options. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nFathom the booking procedures\nFamiliarize with the taxi application\nUnderstand the essential parts of each package\nAnalyze the request of a guest and act according to information received from training / experience\nAssimilate the communication channels\n\n🎓 Target Audience\nFront Office\, Guest Relations and any other guest-facing seasonal employee
URL:https://hr-saniikos.com/training/vip-services-transfers-d2d-iar/
LOCATION:Ikos Aria
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Resorts-_-Daily-Cruise_2880x1614-1-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260324T120000
DTEND;TZID=Europe/Athens:20260324T133000
DTSTAMP:20260420T214713
CREATED:20251014T123902Z
LAST-MODIFIED:20251014T123902Z
UID:10000080-1774353600-1774359000@hr-saniikos.com
SUMMARY:A/R Night Auditor Opera Procedures | D2D IOC
DESCRIPTION:About this Session\nIn this D2D session\, we will emphasize the pivotal role of the Night Auditor\, specifically their expertise in the Opera Property Management System (PMS)\, in ensuring a seamless hotel operation. The Night Auditor’s responsibilities include reconciling financial transactions\, addressing guest needs during late hours\, and preparing accurate reports for the next day. \nThis role not only upholds financial accuracy but also significantly contributes to guest satisfaction during non-standard hours. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nNight Auditors
URL:https://hr-saniikos.com/training/a-r-night-auditor-opera-procedures-d2d-ioc/
LOCATION:Ikos Oceania
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos_dassia_front_office_area_Sky_2880x2048-3-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260324T120000
DTEND;TZID=Europe/Athens:20260324T130000
DTSTAMP:20260420T214713
CREATED:20251010T065951Z
LAST-MODIFIED:20260309T120742Z
UID:10000050-1774353600-1774357200@hr-saniikos.com
SUMMARY:Kids Experience | D2D IR IBE
DESCRIPTION:About this Session\nIn this D2D session we discover why families travelling to Sani/Ikos Resorts with children can be assured that no matter their age\, they will be treated like VIP’s too. From a complete range of high-end baby equipment\, luxurious childcare facilities\, babysitting and nanny services\, as well as a wide array of children’s activities and baby consultant services\, every aspect at Sani is meticulously designed to guarantee a care-free vacation for parents. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nUnderstand the Kids Experience concept\nKnow the different Kids Experience facilities and their operating hours\nKnow the pricing of services\nBe familiarized with a wide array of children’s activities\nUnderstand the difference between babysitting & nanny service\nBe aware of the required employee qualifications\nKnow the fundamental safety procedures\n\n🎓 Target Audience\nFront Office\, Guest Relations and any other guest-facing seasonal employee
URL:https://hr-saniikos.com/training/kids-experience-d2d-ir-ibe/
LOCATION:Ikos Andalusia
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Aria-_-Kids-on-the-beach_2880x1920-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260320T150000
DTEND;TZID=Europe/Athens:20260320T160000
DTSTAMP:20260420T214713
CREATED:20251029T084602Z
LAST-MODIFIED:20251029T084602Z
UID:10000150-1774018800-1774022400@hr-saniikos.com
SUMMARY:A/R Procedures in Front Office & Spa | D2D IPP
DESCRIPTION:About this Session\nIn this D2D session\, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation\, ensuring accuracy in financial transactions\, transparency in guest billing\, and overall operational efficiency. \nThis knowledge empowers the management of the Front Office & Spa department to proactively address any discrepancies\, fostering guest satisfaction and upholding the hotel’s financial integrity. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nRooms Division/ Front Office / Guest Relation/ Back Office / Spa Managers. Any manager handling transactions.
URL:https://hr-saniikos.com/training/a-r-procedures-in-front-office-spa-d2d-ipp/
LOCATION:Ikos Porto Petro
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Porto-Petro_Lobby_2237_Vol.2_2880x1920-scaled-e1760939549945.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260320T130000
DTEND;TZID=Europe/Athens:20260320T140000
DTSTAMP:20260420T214713
CREATED:20251014T065456Z
LAST-MODIFIED:20251014T065456Z
UID:10000069-1774011600-1774015200@hr-saniikos.com
SUMMARY:Sports & Recreation | D2D IKI
DESCRIPTION:About this Session\nGuests at Ikos Resorts can savor a challenging game of tennis\, explore the countryside by bike\, or simply work out in the gym. During this D2D session\, we will unveil a broad spectrum of wellness\, fitness\, and sports activities for our guests to discover and relish throughout their holiday. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nUnderstand the wellness concept of Ikos Resorts\nKnow the different sports facilities and their operating hours\nKnow the vast array of wellness & fitness activities and their operating hours\nKnow the pricing of services (e.g.: personal training)\nBe aware of the S&R Policies\nFamiliarize themselves with the booking system\n\n🎓 Target Audience\nAll seasonal employees of Operations
URL:https://hr-saniikos.com/training/sports-recreation-d2d-iki/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Kids-Activities-Tennis-Class-2_2880x1921-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260320T120000
DTEND;TZID=Europe/Athens:20260320T133000
DTSTAMP:20260420T214713
CREATED:20251014T124946Z
LAST-MODIFIED:20251014T124946Z
UID:10000082-1774008000-1774013400@hr-saniikos.com
SUMMARY:A/R Night Auditor Opera Procedures | D2D IAN
DESCRIPTION:About this Session\nIn this D2D session\, we will emphasize the pivotal role of the Night Auditor\, specifically their expertise in the Opera Property Management System (PMS)\, in ensuring a seamless hotel operation. The Night Auditor’s responsibilities include reconciling financial transactions\, addressing guest needs during late hours\, and preparing accurate reports for the next day. \nThis role not only upholds financial accuracy but also significantly contributes to guest satisfaction during non-standard hours. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nNight Auditors
URL:https://hr-saniikos.com/training/a-r-night-auditor-opera-procedures-d2d-ian/
LOCATION:Ikos Andalusia
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos_dassia_front_office_area_Sky_2880x2048-3-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260320T110000
DTEND;TZID=Europe/Athens:20260320T120000
DTSTAMP:20260420T214713
CREATED:20251010T064942Z
LAST-MODIFIED:20260309T152026Z
UID:10000049-1774004400-1774008000@hr-saniikos.com
SUMMARY:Kids Experience | D2D IR GR
DESCRIPTION:About this Session\nIn this D2D session we discover why families travelling to Sani/Ikos Resorts with children can be assured that no matter their age\, they will be treated like VIP’s too. From a complete range of high-end baby equipment\, luxurious childcare facilities\, babysitting and nanny services\, as well as a wide array of children’s activities and baby consultant services\, every aspect at Sani is meticulously designed to guarantee a care-free vacation for parents. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nUnderstand the Kids Experience concept\nKnow the different Kids Experience facilities and their operating hours\nKnow the pricing of services\nBe familiarized with a wide array of children’s activities\nUnderstand the difference between babysitting & nanny service\nBe aware of the required employee qualifications\nKnow the fundamental safety procedures\n\n🎓 Target Audience\nFront Office\, Guest Relations and any other guest-facing seasonal employee
URL:https://hr-saniikos.com/training/kids-experience-d2d-ir-gr/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Aria-_-Kids-on-the-beach_2880x1920-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T150000
DTEND;TZID=Europe/Athens:20260319T160000
DTSTAMP:20260420T214713
CREATED:20251029T083734Z
LAST-MODIFIED:20251029T083801Z
UID:10000148-1773932400-1773936000@hr-saniikos.com
SUMMARY:A/R Procedures in Front Office & Spa | D2D SA
DESCRIPTION:About this Session\nIn this D2D session\, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation\, ensuring accuracy in financial transactions\, transparency in guest billing\, and overall operational efficiency. \nThis knowledge empowers the management of the Front Office & Spa department to proactively address any discrepancies\, fostering guest satisfaction and upholding the hotel’s financial integrity. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nRooms Division/ Front Office / Guest Relation/ Back Office / Spa Managers. Any manager handling transactions.
URL:https://hr-saniikos.com/training/a-r-procedures-in-front-office-spa-d2d-sa/
LOCATION:Sani Asterias
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Porto-Petro_Lobby_2237_Vol.2_2880x1920-scaled-e1760939549945.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T150000
DTEND;TZID=Europe/Athens:20260319T160000
DTSTAMP:20260420T214713
CREATED:20251010T074003Z
LAST-MODIFIED:20260309T154821Z
UID:10000056-1773932400-1773936000@hr-saniikos.com
SUMMARY:Babysitting Training | D2D SR
DESCRIPTION:About this Session\nThe Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time\, and demonstrates our commitment to safe\, consistent\, and professional childcare. \nYou will be provided with the necessary information to deliver a confident\, safe babysitting service during this online session. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nUnderstand the aim of the service provided to our guests\nFamiliarize with the safeguarding practices\nHave the opportunity to learn the professional babysitting practices we follow in our Group\n\n🎓 Target Audience\nAll seasonal employees of Operations who are confident to interact with families and toddlers in English and work at Sani/Ikos Resorts.
URL:https://hr-saniikos.com/training/babysitting-training-d2d-sr/
LOCATION:Porto Sani
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Resorts_Childcare-on-the-beach-_2880x1919-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T130000
DTEND;TZID=Europe/Athens:20260319T140000
DTSTAMP:20260420T214713
CREATED:20251013T062555Z
LAST-MODIFIED:20251013T065149Z
UID:10000059-1773925200-1773928800@hr-saniikos.com
SUMMARY:Sani Marina Shopping Piazza | D2D SR
DESCRIPTION:About this session\nIn this D2D session we discover Sani Marina\, the ideal five-star holiday destination for every yacht owner and not only! Promising all the facilities and services demanded of a first-class harbor\, this beautiful setting offers an exciting\, cosmopolitan environment for Sani Resort guests. The spectacular Piazza lends the Marina an even greater level of sophistication with its stunning array of chic boutiques offering an exclusive selection of top international brands and sophisticated dining and nightlife. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nKnow the offerings and services provided at Sani Marina.\nBe familiarized with the fashion brands and outlets showcased in the shopping piazza.\n\n🎓 Target Audience\nAll Sani Resort guest-facing employees of Operations
URL:https://hr-saniikos.com/training/sani-marina-shopping-piazza-d2d-sr/
LOCATION:Sani Beach
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Sani-Marina-_-Shopping-Experience_2880x1919-1-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T130000
DTEND;TZID=Europe/Athens:20260319T140000
DTSTAMP:20260420T214713
CREATED:20251009T112901Z
LAST-MODIFIED:20251009T112901Z
UID:10000040-1773925200-1773928800@hr-saniikos.com
SUMMARY:VIP Services & Transfers | D2D IKI
DESCRIPTION:About VIP Experiences D2D Session\nIn this D2D session\, we unveil an extensive range of VIP services\, immersing our guests in the realm of luxury hospitality and everlasting memories. From seamless airport pick-ups and enchanting yacht cruises to exclusive private tours\, wine tasting\, and exhilarating helicopter rides\, our guests can indulge in a myriad of unique experiences\, pampering themselves with limitless options. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nFathom the booking procedures\nFamiliarize with the taxi application\nUnderstand the essential parts of each package\nAnalyze the request of a guest and act according to information received from training / experience\nAssimilate the communication channels\n\n🎓 Target Audience\nFront Office\, Guest Relations and any other guest-facing seasonal employee
URL:https://hr-saniikos.com/training/vip-services-transfers-d2d-iki/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Resorts-_-Daily-Cruise_2880x1614-1-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T110000
DTEND;TZID=Europe/Athens:20260319T120000
DTSTAMP:20260420T214713
CREATED:20251009T081852Z
LAST-MODIFIED:20251009T103209Z
UID:10000033-1773918000-1773921600@hr-saniikos.com
SUMMARY:Digital Guest Satisfaction Survey (GSS)
DESCRIPTION:About ReviewPro – Digital Guest Satisfaction Survey D2D Session\nThe Digital Guest Satisfaction Survey (GSS) is an invaluable tool that we use to assess how happy our guests are with our services and products. From the conduction of each survey\, we can identify areas where there is room for improvement\, track progress over time and get a benchmark against other businesses in the industry. \n🎯 Learning Objectives\n\nBy the end of the session\, the participants will be able to:\nRecognize the significance and role of the GSS (Guest Satisfaction Survey)\nComprehend the rating system and NPS (Net Promoter Score)\nAcquire proficiency in survey navigation and familiarity\nDemonstrate an understanding of the survey questions\nGain insight into the objectives and procedures of the In-stay Survey.\n\n🎓 Target Audience\nAll new Managers and seasonal employees of Operations
URL:https://hr-saniikos.com/training/digital-guest-satisfaction-survey-gss-2/
LOCATION:Ikos Porto Petro
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Sani-Resort-_-Family-on-the-beach-3_2880x1918-1-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260318T150000
DTEND;TZID=Europe/Athens:20260318T160000
DTSTAMP:20260420T214713
CREATED:20251024T140424Z
LAST-MODIFIED:20251029T083343Z
UID:10000147-1773846000-1773849600@hr-saniikos.com
SUMMARY:A/R Procedures in Front Office & Spa | D2D SC
DESCRIPTION:About this Session\nIn this D2D session\, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation\, ensuring accuracy in financial transactions\, transparency in guest billing\, and overall operational efficiency. \nThis knowledge empowers the management of the Front Office & Spa department to proactively address any discrepancies\, fostering guest satisfaction and upholding the hotel’s financial integrity. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nRooms Division/ Front Office / Guest Relation/ Back Office / Spa Managers. Any manager handling transactions.
URL:https://hr-saniikos.com/training/a-r-procedures-in-front-office-spa-d2d-sc/
LOCATION:Sani Club
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Porto-Petro_Lobby_2237_Vol.2_2880x1920-scaled-e1760939549945.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260318T150000
DTEND;TZID=Europe/Athens:20260318T160000
DTSTAMP:20260420T214713
CREATED:20251014T092555Z
LAST-MODIFIED:20251014T092555Z
UID:10000073-1773846000-1773849600@hr-saniikos.com
SUMMARY:Sustainability Highlights | D2D
DESCRIPTION:About this Session\nDuring our session we will present our sustainability pillars\, the ESG – sustainability goals we have as a group\, what practices we follow in order to achieve those goals and you will be informed about all the actions we take to support organizations and the local communities we reside in. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nRecognize the Sustainability Pillars\nTriple Zero Goal\nSustainability Highlights-Sustainable Operations\nProtection of Biodiversity\nCertifications & Awards\n\n🎓 Target Audience\nAll SIG Employees and Managers of Operations
URL:https://hr-saniikos.com/training/sustainability-highlights-d2d/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Sani-Resort-_-Forest_2880x1918-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260318T130000
DTEND;TZID=Europe/Athens:20260318T140000
DTSTAMP:20260420T214713
CREATED:20251014T082006Z
LAST-MODIFIED:20251014T084934Z
UID:10000070-1773838800-1773842400@hr-saniikos.com
SUMMARY:Sani Rewards Loyalty Programme | D2D SR
DESCRIPTION:About this Session\nThe Sani Rewards Programme is our way of expressing gratitude to our valued guests\, both frequent visitors and newcomers\, by offering a curated selection of benefits and privileges that enhance every aspect of their stay. It is designed to make the guest journey even more enjoyable\, ensuring that their time with us is not just a vacation but a collection of extraordinary memories. \n🎯Learning Objectives \nBy the end of the session\, the participants will be able to: \n\nExplain the different categories & benefits of the Sani Rewards – Loyalty Programme\nContribute to the transformation of first comers to loyal guests\nIncrease guest database\nOffer quality services and increase the number of repeater guests\n\n🎓Target Audience \nAll guest-facing employees of Operations.
URL:https://hr-saniikos.com/training/sani-rewards-loyalty-programme-d2d-sr/
LOCATION:Sani Marina
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/SANI-_-SANCTUARY-_-SAILING-RIVA-BOAT_1321x1981.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260318T120000
DTEND;TZID=Europe/Athens:20260318T130000
DTSTAMP:20260420T214713
CREATED:20251020T102429Z
LAST-MODIFIED:20251020T102534Z
UID:10000106-1773835200-1773838800@hr-saniikos.com
SUMMARY:A/R Procedures in Front Office & Spa | D2D SD
DESCRIPTION:About this Session\nIn this D2D session\, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation\, ensuring accuracy in financial transactions\, transparency in guest billing\, and overall operational efficiency. \nThis knowledge empowers the management of the Front Office & Spa department to proactively address any discrepancies\, fostering guest satisfaction and upholding the hotel’s financial integrity. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nRooms Division/ Front Office / Guest Relation/ Back Office / Spa Managers. Any manager handling transactions.
URL:https://hr-saniikos.com/training/a-r-procedures-in-front-office-spa-d2d-sd/
LOCATION:Sani Dunes
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Porto-Petro_Lobby_2237_Vol.2_2880x1920-scaled-e1760939549945.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260318T110000
DTEND;TZID=Europe/Athens:20260318T120000
DTSTAMP:20260420T214713
CREATED:20251020T053406Z
LAST-MODIFIED:20251020T053514Z
UID:10000097-1773831600-1773835200@hr-saniikos.com
SUMMARY:Dine Around Programme & Restaurant Reservations | D2D SR
DESCRIPTION:About this Session\nThe Sani Dine Around Programme is a culinary initiative that allows our guests to savor the diverse and delectable flavors offered across our resort’s impressive array of restaurants. It is meticulously designed to cater to the discerning palates of our guests\, providing an opportunity to explore a world of culinary delights\, from traditional Greek cuisine to international culinary masterpieces. \n🎯Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nUnderstand the Dine Around Programme\nGain insight about Sani Resort Restaurants and the different dining options\nBe able to cooperate with the CRR Department\nKnow how to handle dietary restrictions\n\n🎓Target Audience\nFront Office\, Guest Relations\, E-Concierge and Back Of the House Agents. F&B employees and Kitchen members are highly recommended to attend.
URL:https://hr-saniikos.com/training/dine-around-programme-restaurant-reservations-d2d/
LOCATION:Porto Sani
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Sani-Club-_-Greek-Night-Ouzerie-Restaurant2416_2880x1920-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260317T160000
DTEND;TZID=Europe/Athens:20260317T170000
DTSTAMP:20260420T214713
CREATED:20251010T071741Z
LAST-MODIFIED:20260309T153601Z
UID:10000052-1773763200-1773766800@hr-saniikos.com
SUMMARY:Babysitting Training | D2D IR GR
DESCRIPTION:About this Session\nThe Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time\, and demonstrates our commitment to safe\, consistent\, and professional childcare. \nYou will be provided with the necessary information to deliver a confident\, safe babysitting service during this online session. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nUnderstand the aim of the service provided to our guests\nFamiliarize with the safeguarding practices\nHave the opportunity to learn the professional babysitting practices we follow in our Group\n\n🎓 Target Audience\nAll seasonal employees of Operations who are confident to interact with families and toddlers in English and work at Sani/Ikos Resorts.
URL:https://hr-saniikos.com/training/babysitting-training-d2d-ir-gr/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Resorts_Childcare-on-the-beach-_2880x1919-scaled.jpg
END:VEVENT
END:VCALENDAR