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X-WR-CALNAME:Operations Training Calendar | SIG
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X-WR-CALDESC:Events for Operations Training Calendar | SIG
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BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260225T120000
DTEND;TZID=Europe/Athens:20260225T130000
DTSTAMP:20260420T232028
CREATED:20251024T121117Z
LAST-MODIFIED:20251024T121117Z
UID:10000140-1772020800-1772024400@hr-saniikos.com
SUMMARY:A/R pre-opening Catch-up RDM | D2D IOD
DESCRIPTION:About this Session\nIn this D2D session\, we will review common challenges and recurring mistakes from previous seasons\, highlight best practices\, and discuss how to apply them effectively. The goal is to ensure full understanding\, alignment\, and operational success for the upcoming season. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the key departmental Accounts Receivable (A/R) procedures and requirements.\nDemonstrate an understanding of how their actions impact the daily reconciliation process.\nIdentify common A/R errors and apply strategies to prevent them.\nAddress and resolve inquiries related to A/R procedures with confidence.\n\n🎓 Target Audience\nRoom Division Managers\, Front Office Managers\, Duty Managers
URL:https://hr-saniikos.com/training/a-r-pre-opening-catch-up-rdm-d2d-iod/
LOCATION:Ikos Odisia
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/20201130162652-54ce762a-me.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260219T150000
DTEND;TZID=Europe/Athens:20260219T160000
DTSTAMP:20260420T232028
CREATED:20251024T133010Z
LAST-MODIFIED:20251024T133010Z
UID:10000146-1771513200-1771516800@hr-saniikos.com
SUMMARY:A/R pre-opening Catch-up RDM | D2D PS
DESCRIPTION:About this Session\nIn this D2D session\, we will review common challenges and recurring mistakes from previous seasons\, highlight best practices\, and discuss how to apply them effectively. The goal is to ensure full understanding\, alignment\, and operational success for the upcoming season. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the key departmental Accounts Receivable (A/R) procedures and requirements.\nDemonstrate an understanding of how their actions impact the daily reconciliation process.\nIdentify common A/R errors and apply strategies to prevent them.\nAddress and resolve inquiries related to A/R procedures with confidence.\n\n🎓 Target Audience\nRoom Division Managers\, Front Office Managers\, Duty Managers
URL:https://hr-saniikos.com/training/a-r-pre-opening-catch-up-rdm-d2d-ps/
LOCATION:Porto Sani
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/20201130162652-54ce762a-me.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260219T120000
DTEND;TZID=Europe/Athens:20260219T130000
DTSTAMP:20260420T232028
CREATED:20251024T125009Z
LAST-MODIFIED:20251024T125009Z
UID:10000143-1771502400-1771506000@hr-saniikos.com
SUMMARY:A/R pre-opening Catch-up RDM | D2D SB
DESCRIPTION:About this Session\nIn this D2D session\, we will review common challenges and recurring mistakes from previous seasons\, highlight best practices\, and discuss how to apply them effectively. The goal is to ensure full understanding\, alignment\, and operational success for the upcoming season. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the key departmental Accounts Receivable (A/R) procedures and requirements.\nDemonstrate an understanding of how their actions impact the daily reconciliation process.\nIdentify common A/R errors and apply strategies to prevent them.\nAddress and resolve inquiries related to A/R procedures with confidence.\n\n🎓 Target Audience\nRoom Division Managers\, Front Office Managers\, Duty Managers
URL:https://hr-saniikos.com/training/a-r-pre-opening-catch-up-rdm-d2d-sb/
LOCATION:Sani Beach
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/20201130162652-54ce762a-me.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260218T160000
DTEND;TZID=Europe/Athens:20260218T170000
DTSTAMP:20260420T232028
CREATED:20251024T120135Z
LAST-MODIFIED:20251024T120135Z
UID:10000139-1771430400-1771434000@hr-saniikos.com
SUMMARY:A/R pre-opening Catch-up RDM | D2D IPP
DESCRIPTION:About this Session\nIn this D2D session\, we will review common challenges and recurring mistakes from previous seasons\, highlight best practices\, and discuss how to apply them effectively. The goal is to ensure full understanding\, alignment\, and operational success for the upcoming season. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the key departmental Accounts Receivable (A/R) procedures and requirements.\nDemonstrate an understanding of how their actions impact the daily reconciliation process.\nIdentify common A/R errors and apply strategies to prevent them.\nAddress and resolve inquiries related to A/R procedures with confidence.\n\n🎓 Target Audience\nRoom Division Managers\, Front Office Managers\, Duty Managers
URL:https://hr-saniikos.com/training/a-r-pre-opening-catch-up-rdm-d2d-ipp/
LOCATION:Ikos Porto Petro
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/20201130162652-54ce762a-me.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260218T150000
DTEND;TZID=Europe/Athens:20260218T160000
DTSTAMP:20260420T232028
CREATED:20251024T115257Z
LAST-MODIFIED:20251024T115257Z
UID:10000138-1771426800-1771430400@hr-saniikos.com
SUMMARY:A/R pre-opening Catch-up RDM | D2D IAN
DESCRIPTION:About this Session\nIn this D2D session\, we will review common challenges and recurring mistakes from previous seasons\, highlight best practices\, and discuss how to apply them effectively. The goal is to ensure full understanding\, alignment\, and operational success for the upcoming season. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the key departmental Accounts Receivable (A/R) procedures and requirements.\nDemonstrate an understanding of how their actions impact the daily reconciliation process.\nIdentify common A/R errors and apply strategies to prevent them.\nAddress and resolve inquiries related to A/R procedures with confidence.\n\n🎓 Target Audience\nRoom Division Managers\, Front Office Managers\, Duty Managers
URL:https://hr-saniikos.com/training/a-r-pre-opening-catch-up-rdm-d2d-ian/
LOCATION:Ikos Andalusia
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/20201130162652-54ce762a-me.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260218T120000
DTEND;TZID=Europe/Athens:20260218T130000
DTSTAMP:20260420T232028
CREATED:20251024T122914Z
LAST-MODIFIED:20251029T082639Z
UID:10000141-1771416000-1771419600@hr-saniikos.com
SUMMARY:A/R pre-opening Catch-up RDM | D2D IAR
DESCRIPTION:About this Session\nIn this D2D session\, we will review common challenges and recurring mistakes from previous seasons\, highlight best practices\, and discuss how to apply them effectively. The goal is to ensure full understanding\, alignment\, and operational success for the upcoming season. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the key departmental Accounts Receivable (A/R) procedures and requirements.\nDemonstrate an understanding of how their actions impact the daily reconciliation process.\nIdentify common A/R errors and apply strategies to prevent them.\nAddress and resolve inquiries related to A/R procedures with confidence.\n\n🎓 Target Audience\nRoom Division Managers\, Front Office Managers\, Duty Managers
URL:https://hr-saniikos.com/training/a-r-pre-opening-catch-up-rdm-d2d-iar/
LOCATION:Ikos Aria
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/20201130162652-54ce762a-me.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260217T150000
DTEND;TZID=Europe/Athens:20260217T160000
DTSTAMP:20260420T232028
CREATED:20251024T113852Z
LAST-MODIFIED:20251024T113852Z
UID:10000136-1771340400-1771344000@hr-saniikos.com
SUMMARY:A/R pre-opening Catch-up RDM | D2D IOL
DESCRIPTION:About this Session\nIn this D2D session\, we will review common challenges and recurring mistakes from previous seasons\, highlight best practices\, and discuss how to apply them effectively. The goal is to ensure full understanding\, alignment\, and operational success for the upcoming season. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the key departmental Accounts Receivable (A/R) procedures and requirements.\nDemonstrate an understanding of how their actions impact the daily reconciliation process.\nIdentify common A/R errors and apply strategies to prevent them.\nAddress and resolve inquiries related to A/R procedures with confidence.\n\n🎓 Target Audience\nRoom Division Managers\, Front Office Managers\, Duty Managers
URL:https://hr-saniikos.com/training/a-r-pre-opening-catch-up-rdm-d2d-iol/
LOCATION:Ikos Olivia
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/20201130162652-54ce762a-me.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260217T120000
DTEND;TZID=Europe/Athens:20260217T130000
DTSTAMP:20260420T232028
CREATED:20251020T112019Z
LAST-MODIFIED:20251020T112019Z
UID:10000107-1771329600-1771333200@hr-saniikos.com
SUMMARY:A/R pre-opening Catch-up RDM | D2D IOC
DESCRIPTION:About this Session\nIn this D2D session\, we will review common challenges and recurring mistakes from previous seasons\, highlight best practices\, and discuss how to apply them effectively. The goal is to ensure full understanding\, alignment\, and operational success for the upcoming season. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the key departmental Accounts Receivable (A/R) procedures and requirements.\nDemonstrate an understanding of how their actions impact the daily reconciliation process.\nIdentify common A/R errors and apply strategies to prevent them.\nAddress and resolve inquiries related to A/R procedures with confidence.\n\n🎓 Target Audience\nRoom Division Managers\, Front Office Managers\, Duty Managers
URL:https://hr-saniikos.com/training/a-r-pre-opening-catch-up-rdm-d2d-ioc/
LOCATION:Ikos Oceania
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/20201130162652-54ce762a-me.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260213T130000
DTEND;TZID=Europe/Athens:20260213T140000
DTSTAMP:20260420T232028
CREATED:20251209T135516Z
LAST-MODIFIED:20251209T135516Z
UID:10000155-1770987600-1770991200@hr-saniikos.com
SUMMARY:A/R Procedures in VIP
DESCRIPTION:About this Session \nThis D2D session outlines the A/R responsibilities within the VIP department\, with a focus on handling payments connected to guest services and coordinating with internal and external stakeholders.\nUnderstanding these processes ensures accuracy in deposits\, payment confirmations\, and communication flows\, all of which support transparent reporting and timely revenue recognition. Participants will gain clarity on how VIP procedures align with Group standards and how their actions influence the daily reconciliation process. \n  \n🎯 Learning Objectives \nBy the end of the session\, participants will be able to: \nUnderstand how A/R workflows operate within VIP and how they connect with other departments. \nIssue and track proforma invoices accurately and manage deposit-related processes for B2B and B2C cases. \nApply the correct communication formats when liaising with external stakeholders\, ensuring AR visibility and consistency. \nAcknowledge the impact of timely and accurate A/R handling on departmental efficiency and the overall financial cycle. \n  \n🎓 Target Audience \nVIP Team Members\, Team Leaders\, and staff involved in coordinating guest services\, managing payments\, and communicating with external stakeholders.
URL:https://hr-saniikos.com/training/a-r-procedures-in-vip/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/ikos_dassia_anne_Semonin_2880x1925-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260212T130000
DTEND;TZID=Europe/Athens:20260212T140000
DTSTAMP:20260420T232028
CREATED:20251209T134532Z
LAST-MODIFIED:20251209T135753Z
UID:10000154-1770901200-1770904800@hr-saniikos.com
SUMMARY:A/R Procedures in CRS
DESCRIPTION:About this Session \nIn this D2D session\, we focus on the A/R procedures within the CRS environment and how they support accurate financial flows across the properties. By mastering the correct steps for handling bookings\, payments\, and internal communication\, participants ensure smooth reconciliation\, consistency in reporting\, and operational alignment across departments. \nThis knowledge empowers CRS team members to manage A/R processes confidently\, prevent discrepancies\, and contribute to the financial integrity of the Group. \n  \n🎯 Learning Objectives \nBy the end of the session\, participants will be able to: \nUnderstand the end-to-end A/R workflow in CRS and how it supports daily financial operations. \nApply the correct procedures for issuing proforma invoices\, monitoring payments\, and coordinating with internal departments. \nUse the approved communication standards for B2B and B2C interactions with external stakeholders. \nRecognize how accurate A/R handling directly affects reconciliation\, revenue accuracy\, and reporting timelines. \n  \n🎓 Target Audience \nCRS Team Members\, Reservations Agents\, Supervisors\, and Coordinators involved in payment handling\, invoicing\, and cross-department collaboration.
URL:https://hr-saniikos.com/training/a-r-procedures-in-crs-2/
LOCATION:Corporate Departments
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/ikos_dassia_anne_Semonin_2880x1925-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260205T130000
DTEND;TZID=Europe/Athens:20260205T140000
DTSTAMP:20260420T232028
CREATED:20251209T134008Z
LAST-MODIFIED:20251209T134008Z
UID:10000153-1770296400-1770300000@hr-saniikos.com
SUMMARY:A/R Procedures in CRS
DESCRIPTION:About this Session \nIn this D2D session\, we focus on the A/R procedures within the CRS environment and how they support accurate financial flows across the properties. By mastering the correct steps for handling bookings\, payments\, and internal communication\, participants ensure smooth reconciliation\, consistency in reporting\, and operational alignment across departments. \nThis knowledge empowers CRS team members to manage A/R processes confidently\, prevent discrepancies\, and contribute to the financial integrity of the Group. \n  \n🎯 Learning Objectives \nBy the end of the session\, participants will be able to: \nUnderstand the end-to-end A/R workflow in CRS and how it supports daily financial operations. \nApply the correct procedures for issuing proforma invoices\, monitoring payments\, and coordinating with internal departments. \nUse the approved communication standards for B2B and B2C interactions with external stakeholders. \nRecognize how accurate A/R handling directly affects reconciliation\, revenue accuracy\, and reporting timelines. \n  \n🎓 Target Audience \nCRS Team Members\, Reservations Agents\, Supervisors\, and Coordinators involved in payment handling\, invoicing\, and cross-department collaboration.
URL:https://hr-saniikos.com/training/a-r-procedures-in-crs/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/ikos_dassia_anne_Semonin_2880x1925-scaled.jpg
END:VEVENT
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