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DTSTART;TZID=Europe/Athens:20260331T140000
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DTSTAMP:20260420T220223
CREATED:20251015T053335Z
LAST-MODIFIED:20260313T151253Z
UID:10000086-1774965600-1774969200@hr-saniikos.com
SUMMARY:Opera PMS & Central Reservation System (CRS) | D2D SR
DESCRIPTION:About this Session\nA proficient understanding and effective use of our Opera Property Management System (PMS) are paramount for front office personnel. The PMS serves as the central hub for managing reservations\, check-ins\, and check-outs\, streamlining daily operations. It empowers front office employees to provide efficient and personalized guest experiences. \nWith real-time data accessibility\, the PMS enables quick decision-making\, enhances communication across departments\, and contributes to overall guest satisfaction. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nTo answer guests’ reservations questions and queries\, while working in the front of house operations.\nKnow how to use the software for hotel booking and reservations. The case of a walk-in guest.\nBe aware of Reservations procedures and policies.\nBe familiarized with the different reservation types.\n\n🎓 Target Audience\nFront Office\, Guest Relations & Back of House Agents
URL:https://hr-saniikos.com/training/opera-pms-central-reservation-system-crs-d2d-sr/
LOCATION:Porto Sani
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Porto-Sani-_-Family-Welcome736_2880x1903-1-scaled.jpg
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DTSTART;TZID=Europe/Athens:20260330T140000
DTEND;TZID=Europe/Athens:20260330T150000
DTSTAMP:20260420T220223
CREATED:20251020T061106Z
LAST-MODIFIED:20260313T151155Z
UID:10000252-1774879200-1774882800@hr-saniikos.com
SUMMARY:Opera PMS & Central Reservation System (CRS) | D2D IR
DESCRIPTION:About this Session\nA proficient understanding and effective use of our Opera Property Management System (PMS) are paramount for front office personnel. The PMS serves as the central hub for managing reservations\, check-ins\, and check-outs\, streamlining daily operations. It empowers front office employees to provide efficient and personalized guest experiences. \nWith real-time data accessibility\, the PMS enables quick decision-making\, enhances communication across departments\, and contributes to overall guest satisfaction. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nTo answer guests’ reservations questions and queries\, while working in the front of house operations.\nKnow how to use the software for hotel booking and reservations. The case of a walk-in guest.\nBe aware of Reservations procedures and policies.\nBe familiarized with the different reservation types.\n\n🎓 Target Audience\nFront Office\, Guest Relations & Back of House Agents
URL:https://hr-saniikos.com/training/opera-pms-central-reservation-system-crs-d2d-ir-2/
LOCATION:Ikos Aria
CATEGORIES:D2D Sessions
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