Anastasia Kati | Quality Assurance CRM and Training Manager, Sani/Ikos Group

“I commenced my remarkable journey in the hospitality industry several years ago, joining the esteemed Sani/Ikos Group in 2011. Starting as a Receptionist, I had the opportunity for continuous growth over the subsequent years, transitioning to the Reservations department (CRS).

Presently, I am honored to hold the position of Group’s Assistant Director CRS Quality Assurance, CRM and Training.

My passion is rooted in human interaction and shared accomplishments, providing a distinct purpose to my role as a trainer.”

Trainings from this trainer
Today

  • Opera PMS & Central Reservation System (CRS) | D2D IR

    Ikos Kissamos +7 more
    Online Training
    D2D Sessions

    About this Session A proficient understanding and effective use of our Opera Property Management System (PMS) are paramount for front office personnel. The PMS serves as the central hub for managing reservations, check-ins, and check-outs, streamlining daily operations. It empowers front office employees to provide efficient and personalized guest experiences. With real-time data accessibility, the […]

  • Opera PMS & Central Reservation System (CRS) | D2D SR

    Porto Sani +4 more
    Online Training
    D2D Sessions

    About this Session A proficient understanding and effective use of our Opera Property Management System (PMS) are paramount for front office personnel. The PMS serves as the central hub for managing reservations, check-ins, and check-outs, streamlining daily operations. It empowers front office employees to provide efficient and personalized guest experiences. With real-time data accessibility, the […]