Ikos Olivia

About this Session In this D2D session, we will review common challenges and recurring mistakes from previous seasons, highlight best practices, and discuss how to apply them effectively. The goal is to ensure full understanding, alignment, and operational success for the upcoming season. 🎯 Learning Objectives By the end of the session, the participants will […]

Σχετικά με το Σεμινάριο Το σεμινάριο αφορά την παρουσίαση του νέου άμεσου ηλεκτρονικού συστήματος (ticket system) για τα αιτήματα BMS στην πλατφόρμα AIMMS. Ειδικότερα κατά τη διάρκεια του σεμιναρίου θα γίνει παρουσίαση του περιβάλλοντος του προγράμματος. Παράλληλα θα αναλυθούν οι μέθοδοι εισαγωγής αιτημάτων και οι κύριες κατηγορίες ενώ θα γίνει και επίδειξη λειτουργίας για να […]

About this Session A proficient understanding and effective use of our Opera Property Management System (PMS) are paramount for front office personnel. The PMS serves as the central hub for managing reservations, check-ins, and check-outs, streamlining daily operations. It empowers front office employees to provide efficient and personalized guest experiences. With real-time data accessibility, the […]

About VIP Experiences D2D Session In this D2D session, we unveil an extensive range of VIP services, immersing our guests in the realm of luxury hospitality and everlasting memories. From seamless airport pick-ups and enchanting yacht cruises to exclusive private tours, wine tasting, and exhilarating helicopter rides, our guests can indulge in a myriad of […]

About this Session Guests at Ikos Resorts can savor a challenging game of tennis, explore the countryside by bike, or simply work out in the gym. During this D2D session, we will unveil a broad spectrum of wellness, fitness, and sports activities for our guests to discover and relish throughout their holiday. 🎯 Learning Objectives […]

About this Session The training course covers the importance of energy and water as resources and provides practical strategies for energy and water conservation for every department. It includes interactive discussions on engaging employees, emphasizes the integration of sustainability into day-to-day operations and attempts the creation of a conservation-focused culture. Lastly, it highlights the importance […]

About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in financial procedures within the F&B sector. Being current with these developments is crucial for ensuring accuracy in transactions, transparent financial reporting, and overall operational efficiency. This knowledge empowers F&B professionals to navigate the financial landscape adeptly, […]

About ReviewPro - Digital Guest Satisfaction Survey D2D Session The Digital Guest Satisfaction Survey (GSS) is an invaluable tool that we use to assess how happy our guests are with our services and products. From the conduction of each survey, we can identify areas where there is room for improvement, track progress over time and […]

About this Session In this session, we will examine different aspects of waste management, focusing on the significance of reducing, reusing, and recycling while adhering to proper procedures to align with our zero waste to landfill and zero single used plastic goals. We will explore all related practices that affect your work in order to […]

About this Session In this D2D session, we underscore the importance of staying informed about the latest updates in accounting procedures at the Front Office & Spa. Their understanding of these updates is pivotal for a smooth hotel operation, ensuring accuracy in financial transactions, transparency in guest billing, and overall operational efficiency. This knowledge empowers […]

About this Session This D2D training session aims to equip employees with a foundational understanding of safeguarding practices to ensure a safe, inclusive, and protective environment for children and vulnerable adults. Safeguarding is a shared responsibility. Sani/Ikos is committed to equality, fairness, and inclusion, and will always strive to work collaboratively with parents, carers, and relevant […]

About this Session The Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time, and demonstrates our commitment to safe, consistent, and professional childcare. You will be provided with the necessary information […]

About this Session In this D2D session we discover why families travelling to Sani/Ikos Resorts with children can be assured that no matter their age, they will be treated like VIP's too. From a complete range of high-end baby equipment, luxurious childcare facilities, babysitting and nanny services, as well as a wide array of children's […]

About this Session The Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time, and demonstrates our commitment to safe, consistent, and professional childcare. You will be provided with the necessary information […]