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X-WR-CALDESC:Events for Operations Training Calendar | SIG
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BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260420T160000
DTEND;TZID=Europe/Athens:20260420T170000
DTSTAMP:20260420T214641
CREATED:20251013T055736Z
LAST-MODIFIED:20251013T085758Z
UID:10000058-1776700800-1776704400@hr-saniikos.com
SUMMARY:Safeguarding | D2D
DESCRIPTION:About this Session\nThis D2D training session aims to equip employees with a foundational understanding of safeguarding practices to ensure a safe\, inclusive\, and protective environment for children and vulnerable adults. \nSafeguarding is a shared responsibility. Sani/Ikos is committed to equality\, fairness\, and inclusion\, and will always strive to work collaboratively with parents\, carers\, and relevant professionals to ensure that every individual can participate in activities that are safe and suited to their needs and abilities. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nIdentify the Designated Safeguarding Lead (DSL) and deputies\, and understand their roles.\nDescribe their own responsibilities in safeguarding children and vulnerable adults.\nRecognise the importance of creating and maintaining a safe environment for all guests\, especially children and adults at risk.\nTake appropriate action when responding to a safeguarding concern or disclosure.\nUnderstand how to support someone who raises a concern or makes a disclosure.\nContribute to a culture of safety and respect across all departments at Sani/Ikos.\n\n🎓 Target Audience\nAll seasonal employees of Operations who are confident to interact with families and toddlers in English and work at Sani/Ikos Resorts.
URL:https://hr-saniikos.com/training/safeguarding-d2d-2/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Aria-_-Smiles_2880x1920-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260420T150000
DTEND;TZID=Europe/Athens:20260420T163000
DTSTAMP:20260420T214641
CREATED:20251014T120552Z
LAST-MODIFIED:20251014T123535Z
UID:10000079-1776697200-1776702600@hr-saniikos.com
SUMMARY:A/R Night Auditor Opera Procedures | D2D IAR\, IOD
DESCRIPTION:About this Session\nIn this D2D session\, we will emphasize the pivotal role of the Night Auditor\, specifically their expertise in the Opera Property Management System (PMS)\, in ensuring a seamless hotel operation. The Night Auditor’s responsibilities include reconciling financial transactions\, addressing guest needs during late hours\, and preparing accurate reports for the next day. \nThis role not only upholds financial accuracy but also significantly contributes to guest satisfaction during non-standard hours. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nComprehend the necessary AR procedures and requirements\nDemonstrate an understanding of the way their actions affect the daily reconciliation process\nRecognize the significance of their role and performance\n\n🎓 Target Audience\nNight Auditors
URL:https://hr-saniikos.com/training/a-r-night-auditor-opera-procedures-d2d-iar-iod/
LOCATION:Ikos Aria
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos_dassia_front_office_area_Sky_2880x2048-3-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260420T090000
DTEND;TZID=Europe/Athens:20260420T170000
DTSTAMP:20260420T214641
CREATED:20260317T130046Z
LAST-MODIFIED:20260317T130046Z
UID:10000294-1776675600-1776704400@hr-saniikos.com
SUMMARY:Induction Training Day 1 | IAR Wave 2
DESCRIPTION:The 2-day “Welcome Onboard” Induction learning journey\, designed specifically for all new employees\, includes comprehensive content across the following key modules: \n\nBelief\, Mission\, Vision\, Values (BMVV)\nOur Service and Our Guests\nThe Decalogue of Excellence\nI know my Resort & I am Synced\nSafety & Security\nSustainability\n\nThe Induction training program reflects our ongoing investment in our teams and demonstrates the genuine care we place in building strong\, successful partnerships from the very beginning.
URL:https://hr-saniikos.com/training/induction-training-day-1-iar-wave-2/
LOCATION:Ikos Aria
CATEGORIES:Induction Training
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/11/Sani-Beach-_-Bousoulas-Beach-Party4066_2880x1830-1-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260417T123000
DTEND;TZID=Europe/Athens:20260417T150000
DTSTAMP:20260420T214641
CREATED:20260324T130957Z
LAST-MODIFIED:20260324T131142Z
UID:10000315-1776429000-1776438000@hr-saniikos.com
SUMMARY:First Aid Training  - EN | IAR
DESCRIPTION:About this Session\nDuring the seminar\, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar\, attendees will be certified to use an Automated External Defibrillator (AED). \nLearning Objectives\nBy the end of the seminar\, participants will be able to: \n\nRecognize the signs of a cardiac emergency\nApproach a person safely\nAssess a collapsed victim\nCheck the victim’s responsiveness\nOpen the airway\nDetermine whether the victim is breathing\nCall emergency services effectively (112 | 166)\nPerform high-quality chest compressions\nAdminister oxygen using an AMBU bag (optional)\nUse an Automated External Defibrillator (AED)\nRespond to choking incidents caused by foreign objects\nPlace an unconscious victim in the recovery position\nManage a drowning victim\nProvide assistance to a child under 8 years old\nLearn through hands-on experience and realistic scenarios\n\nAdditional Information\n\nDuration: 6 hours\nSuitable for: Selected Departmental Managers\nIncludes: Participant handbook (in Greek)\nAssessment: Optional evaluation test available in English\nCertification: Internationally recognized certification valid for 3 years\, issued by the European Resuscitation Council (ERC)
URL:https://hr-saniikos.com/training/first-aid-training-iar-2/
LOCATION:Ikos Aria
CATEGORIES:First Aid Training
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/become-a-first-aid-instructor.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260417T093000
DTEND;TZID=Europe/Athens:20260417T120000
DTSTAMP:20260420T214641
CREATED:20260324T131308Z
LAST-MODIFIED:20260324T131308Z
UID:10000316-1776418200-1776427200@hr-saniikos.com
SUMMARY:First Aid Training  | IAR
DESCRIPTION:About this Session\nDuring the seminar\, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar\, attendees will be certified to use an Automated External Defibrillator (AED). \nLearning Objectives\nBy the end of the seminar\, participants will be able to: \n\nRecognize the signs of a cardiac emergency\nApproach a person safely\nAssess a collapsed victim\nCheck the victim’s responsiveness\nOpen the airway\nDetermine whether the victim is breathing\nCall emergency services effectively (112 | 166)\nPerform high-quality chest compressions\nAdminister oxygen using an AMBU bag (optional)\nUse an Automated External Defibrillator (AED)\nRespond to choking incidents caused by foreign objects\nPlace an unconscious victim in the recovery position\nManage a drowning victim\nProvide assistance to a child under 8 years old\nLearn through hands-on experience and realistic scenarios\n\nAdditional Information\n\nDuration: 6 hours\nSuitable for: Selected Departmental Managers\nIncludes: Participant handbook (in Greek)\nAssessment: Optional evaluation test available in English\nCertification: Internationally recognized certification valid for 3 years\, issued by the European Resuscitation Council (ERC)
URL:https://hr-saniikos.com/training/first-aid-training-iar-3/
LOCATION:Ikos Aria
CATEGORIES:First Aid Training
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/become-a-first-aid-instructor.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260416T140000
DTEND;TZID=Europe/Athens:20260416T160000
DTSTAMP:20260420T214641
CREATED:20260311T111039Z
LAST-MODIFIED:20260312T082923Z
UID:10000239-1776348000-1776355200@hr-saniikos.com
SUMMARY:Ecolab Training - Chemical Use\, Dosing Systems & Equipment Checks | Kitchen & Bar IAR
DESCRIPTION:Training Objectives \nDuring this Ecolab training session\, participants will focus on the correct use of chemicals as well as the inspection of all equipment and dosing systems\, with the aim of ensuring smooth and reliable operation. \nAmong other topics\, participants will be trained on the following: \n\nCorrect use and dosing of chemical products\nDescaling procedures for dishwashing machines\nProper use of floor and work-surface cleaning chemicals\nInspection and correct use of hand-wash and hand-sanitizing stations\nChecking correct operation and proper replenishment of dispensers\n\nParticipation \nFor this training\, participation should include all Chief Stewards\, Executive Chefs\, Head Chefs\, Sous Chefs\, and Bar Managers\, where feasible.
URL:https://hr-saniikos.com/training/ecolab-training-chemical-use-dosing-systems-equipment-checks-kitchen-bar-iar/
LOCATION:Ikos Aria
CATEGORIES:Ecolab
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260416T120000
DTEND;TZID=Europe/Athens:20260416T130000
DTSTAMP:20260420T214641
CREATED:20260311T105630Z
LAST-MODIFIED:20260311T105630Z
UID:10000238-1776340800-1776344400@hr-saniikos.com
SUMMARY:Ecolab Training - Chemical Use\, Dosing Systems & Equipment Checks | HSK IAR
DESCRIPTION:Training Objectives \nDuring this Ecolab training session\, participants will focus on the correct use of chemicals as well as the inspection of all equipment and dosing systems\, with the aim of ensuring smooth and reliable operation. \nAmong other topics\, participants will be trained on the following: \n\nCorrect use and dosing of chemical products\nDescaling procedures for dishwashing machines\nProper use of floor and work-surface cleaning chemicals\nInspection and correct use of hand-wash and hand-sanitizing stations\nChecking correct operation and proper replenishment of dispensers\n\nParticipation \nFor this training\, participation should include Housekeeping and Laundry employees.
URL:https://hr-saniikos.com/training/ecolab-training-chemical-use-dosing-systems-equipment-checks-hsk-iar/
LOCATION:Ikos Aria
CATEGORIES:Ecolab
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260415T093000
DTEND;TZID=Europe/Athens:20260415T103000
DTSTAMP:20260420T214641
CREATED:20260402T124650Z
LAST-MODIFIED:20260402T124837Z
UID:10000331-1776245400-1776249000@hr-saniikos.com
SUMMARY:HACCP Documentation Rules/ Practical Examples GR | IR & SR
DESCRIPTION:H εκπαίδευση απευθύνεται σε Chefs de Cuisine και αφορά τα έντυπα που τηρούνται στο χώρο της κουζίνας.\n\nΚύρια Σημεία Εκπαίδευσης: Η εκπαίδευση θα διεξαχθεί στην ελληνική γλώσσα\, θα καταγραφεί και θα διανεμηθεί σε όλους τους συμμετέχοντες μετά την ολοκλήρωσή της.
URL:https://hr-saniikos.com/training/haccp-documentation-rules-practical-examples-gr-ir-sr/
LOCATION:Ikos Aria
CATEGORIES:Food & Safety
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2026/03/Green_2880x1920-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260415T000000
DTEND;TZID=Europe/Athens:20260416T000000
DTSTAMP:20260420T214641
CREATED:20260218T095424Z
LAST-MODIFIED:20260218T095508Z
UID:10000206-1776211200-1776297600@hr-saniikos.com
SUMMARY:AIMMS Training IAR
DESCRIPTION:
URL:https://hr-saniikos.com/training/aimms-training-iar/
LOCATION:Ikos Aria
CATEGORIES:AIMMS Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260413T090000
DTEND;TZID=Europe/Athens:20260416T050000
DTSTAMP:20260420T214641
CREATED:20260217T134729Z
LAST-MODIFIED:20260217T134729Z
UID:10000192-1776070800-1776315600@hr-saniikos.com
SUMMARY:ORTEC Training | Opening Support | IAR
DESCRIPTION:
URL:https://hr-saniikos.com/training/ortec-training-opening-support-iar/
LOCATION:Ikos Aria
CATEGORIES:ORTEC Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260409T123000
DTEND;TZID=Europe/Athens:20260409T140000
DTSTAMP:20260420T214641
CREATED:20260402T115102Z
LAST-MODIFIED:20260402T115102Z
UID:10000330-1775737800-1775743200@hr-saniikos.com
SUMMARY:Food Safety & Hygiene EN | IR & SR
DESCRIPTION:During this 1.5-hour session\, participants will have the opportunity to build the knowledge\, confidence\, and facilitation skills required to effectively cascade essential Food Safety & Hygiene standards and practices across their teams. \nInternal training on Food Safety & Hygiene remains mandatory under our HACCP and ISO 22000:2018 procedures\, and is intended to further support alignment and consistency across Kitchen operations. \nDelivered by Sotiris Milonas in collaboration with our external partner Evangelos Panagiotou\, the session is designed for all Kitchen employees\, regardless of hotel\, outlet\, level or position. \nThe session will be delivered live online through Microsoft Teams.
URL:https://hr-saniikos.com/training/food-safety-hygiene-en-ir-sr/
LOCATION:Ikos Andalusia
CATEGORIES:Food & Safety
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2026/03/Green_2880x1920-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260409T103000
DTEND;TZID=Europe/Athens:20260409T120000
DTSTAMP:20260420T214641
CREATED:20260402T111123Z
LAST-MODIFIED:20260402T111123Z
UID:10000329-1775730600-1775736000@hr-saniikos.com
SUMMARY:Food Safety & Hygiene GR | IR & SR
DESCRIPTION:During this 1.5-hour session\, participants will have the opportunity to build the knowledge\, confidence\, and facilitation skills required to effectively cascade essential Food Safety & Hygiene standards and practices across their teams. \nInternal training on Food Safety & Hygiene remains mandatory under our HACCP and ISO 22000:2018 procedures\, and is intended to further support alignment and consistency across Kitchen operations. \nDelivered by Sotiris Milonas in collaboration with our external partner Evangelos Panagiotou\, the session is designed for all Kitchen employees\, regardless of hotel\, outlet\, level or position. \nThe session will be delivered live online through Microsoft Teams.
URL:https://hr-saniikos.com/training/food-safety-hygiene-gr-ir-sr-3/
LOCATION:Ikos Andalusia
CATEGORIES:Food & Safety
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2026/03/Green_2880x1920-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260409T090000
DTEND;TZID=Europe/Athens:20260410T050000
DTSTAMP:20260420T214641
CREATED:20260217T125356Z
LAST-MODIFIED:20260217T125356Z
UID:10000186-1775725200-1775797200@hr-saniikos.com
SUMMARY:ORTEC Training | IAR
DESCRIPTION:
URL:https://hr-saniikos.com/training/ortec-training-iar/
LOCATION:Ikos Aria
CATEGORIES:ORTEC Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260408T113000
DTEND;TZID=Europe/Athens:20260408T130000
DTSTAMP:20260420T214641
CREATED:20260402T110555Z
LAST-MODIFIED:20260402T110844Z
UID:10000328-1775647800-1775653200@hr-saniikos.com
SUMMARY:Food Safety & Hygiene GR | IR & SR
DESCRIPTION:During this 1.5-hour session\, participants will have the opportunity to build the knowledge\, confidence\, and facilitation skills required to effectively cascade essential Food Safety & Hygiene standards and practices across their teams. \nInternal training on Food Safety & Hygiene remains mandatory under our HACCP and ISO 22000:2018 procedures\, and is intended to further support alignment and consistency across Kitchen operations. \nDelivered by Sotiris Milonas in collaboration with our external partner Evangelos Panagiotou\, the session is designed for all Kitchen employees\, regardless of hotel\, outlet\, level or position. \nThe session will be delivered live online through Microsoft Teams.
URL:https://hr-saniikos.com/training/food-safety-hygiene-gr-ir-sr-2/
LOCATION:Ikos Andalusia
CATEGORIES:Food & Safety
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2026/03/Green_2880x1920-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260408T093000
DTEND;TZID=Europe/Athens:20260408T110000
DTSTAMP:20260420T214641
CREATED:20260402T104625Z
LAST-MODIFIED:20260402T110610Z
UID:10000327-1775640600-1775646000@hr-saniikos.com
SUMMARY:Food Safety & Hygiene GR | IR & SR
DESCRIPTION:During this 1.5-hour session\, participants will have the opportunity to build the knowledge\, confidence\, and facilitation skills required to effectively cascade essential Food Safety & Hygiene standards and practices across their teams. \nInternal training on Food Safety & Hygiene remains mandatory under our HACCP and ISO 22000:2018 procedures\, and is intended to further support alignment and consistency across Kitchen operations. \nDelivered by Sotiris Milonas in collaboration with our external partner Evangelos Panagiotou\, the session is designed for all Kitchen employees\, regardless of hotel\, outlet\, level or position. \nThe session will be delivered live online through Microsoft Teams.
URL:https://hr-saniikos.com/training/food-safety-hygiene-gr-ir-sr/
LOCATION:Sani Asterias
CATEGORIES:Food & Safety
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2026/03/Green_2880x1920-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260331T123000
DTEND;TZID=Europe/Athens:20260331T150000
DTSTAMP:20260420T214641
CREATED:20260126T102849Z
LAST-MODIFIED:20260324T130643Z
UID:10000175-1774960200-1774969200@hr-saniikos.com
SUMMARY:First Aid Training | IAR
DESCRIPTION:About this Session\nDuring the seminar\, participants will have the opportunity to experience a variety of interactive scenarios that will help you build the confidence needed to perform CPR and use an Automated External Defibrillator (AED).Upon successful completion of the seminar\, attendees will be certified to use an Automated External Defibrillator (AED). \nLearning Objectives\nBy the end of the seminar\, participants will be able to: \n\nRecognize the signs of a cardiac emergency\nApproach a person safely\nAssess a collapsed victim\nCheck the victim’s responsiveness\nOpen the airway\nDetermine whether the victim is breathing\nCall emergency services effectively (112 | 166)\nPerform high-quality chest compressions\nAdminister oxygen using an AMBU bag (optional)\nUse an Automated External Defibrillator (AED)\nRespond to choking incidents caused by foreign objects\nPlace an unconscious victim in the recovery position\nManage a drowning victim\nProvide assistance to a child under 8 years old\nLearn through hands-on experience and realistic scenarios\n\nAdditional Information\n\nDuration: 6 hours\nSuitable for: Selected Departmental Managers\nIncludes: Participant handbook (in Greek)\nAssessment: Optional evaluation test available in English\nCertification: Internationally recognized certification valid for 3 years\, issued by the European Resuscitation Council (ERC)
URL:https://hr-saniikos.com/training/first-aid-training-iar/
LOCATION:Ikos Aria
CATEGORIES:First Aid Training
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/become-a-first-aid-instructor.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260330T140000
DTEND;TZID=Europe/Athens:20260330T150000
DTSTAMP:20260420T214641
CREATED:20251020T061106Z
LAST-MODIFIED:20260313T151155Z
UID:10000252-1774879200-1774882800@hr-saniikos.com
SUMMARY:Opera PMS & Central Reservation System (CRS) | D2D IR
DESCRIPTION:About this Session\nA proficient understanding and effective use of our Opera Property Management System (PMS) are paramount for front office personnel. The PMS serves as the central hub for managing reservations\, check-ins\, and check-outs\, streamlining daily operations. It empowers front office employees to provide efficient and personalized guest experiences. \nWith real-time data accessibility\, the PMS enables quick decision-making\, enhances communication across departments\, and contributes to overall guest satisfaction. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nTo answer guests’ reservations questions and queries\, while working in the front of house operations.\nKnow how to use the software for hotel booking and reservations. The case of a walk-in guest.\nBe aware of Reservations procedures and policies.\nBe familiarized with the different reservation types.\n\n🎓 Target Audience\nFront Office\, Guest Relations & Back of House Agents
URL:https://hr-saniikos.com/training/opera-pms-central-reservation-system-crs-d2d-ir-2/
LOCATION:Ikos Aria
CATEGORIES:D2D Sessions
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260327T090000
DTEND;TZID=Europe/Athens:20260327T170000
DTSTAMP:20260420T214641
CREATED:20260316T113840Z
LAST-MODIFIED:20260317T125010Z
UID:10000268-1774602000-1774630800@hr-saniikos.com
SUMMARY:Induction Training Day 2 | IAR Wave 1
DESCRIPTION:The 2-day “Welcome Onboard” Induction learning journey\, designed specifically for all new employees\, includes comprehensive content across the following key modules: \n\nBelief\, Mission\, Vision\, Values (BMVV)\nOur Service and Our Guests\nThe Decalogue of Excellence\nI know my Resort & I am Synced\nSafety & Security\nSustainability\n\nThe Induction training program reflects our ongoing investment in our teams and demonstrates the genuine care we place in building strong\, successful partnerships from the very beginning.
URL:https://hr-saniikos.com/training/induction-training-day-2-iar-wave-1/
LOCATION:Ikos Aria
CATEGORIES:Induction Training
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/11/Sani-Beach-_-Bousoulas-Beach-Party4066_2880x1830-1-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260326T130000
DTEND;TZID=Europe/Athens:20260326T140000
DTSTAMP:20260420T214641
CREATED:20251009T112514Z
LAST-MODIFIED:20260309T125413Z
UID:10000039-1774530000-1774533600@hr-saniikos.com
SUMMARY:VIP Services & Transfers | D2D IAR
DESCRIPTION:About VIP Experiences D2D Session\nIn this D2D session\, we unveil an extensive range of VIP services\, immersing our guests in the realm of luxury hospitality and everlasting memories. From seamless airport pick-ups and enchanting yacht cruises to exclusive private tours\, wine tasting\, and exhilarating helicopter rides\, our guests can indulge in a myriad of unique experiences\, pampering themselves with limitless options. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nFathom the booking procedures\nFamiliarize with the taxi application\nUnderstand the essential parts of each package\nAnalyze the request of a guest and act according to information received from training / experience\nAssimilate the communication channels\n\n🎓 Target Audience\nFront Office\, Guest Relations and any other guest-facing seasonal employee
URL:https://hr-saniikos.com/training/vip-services-transfers-d2d-iar/
LOCATION:Ikos Aria
CATEGORIES:D2D Sessions
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/10/Ikos-Resorts-_-Daily-Cruise_2880x1614-1-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260326T090000
DTEND;TZID=Europe/Athens:20260326T170000
DTSTAMP:20260420T214641
CREATED:20251212T150136Z
LAST-MODIFIED:20260317T125050Z
UID:10000166-1774515600-1774544400@hr-saniikos.com
SUMMARY:Induction Training Day 1 | IAR Wave 1
DESCRIPTION:The 2-day “Welcome Onboard” Induction learning journey\, designed specifically for all new employees\, includes comprehensive content across the following key modules: \n\nBelief\, Mission\, Vision\, Values (BMVV)\nOur Service and Our Guests\nThe Decalogue of Excellence\nI know my Resort & I am Synced\nSafety & Security\nSustainability\n\nThe Induction training program reflects our ongoing investment in our teams and demonstrates the genuine care we place in building strong\, successful partnerships from the very beginning.
URL:https://hr-saniikos.com/training/induction-training-day-1-iar-wave-1/
LOCATION:Ikos Aria
CATEGORIES:Induction Training
ATTACH;FMTTYPE=image/jpeg:https://hr-saniikos.com/wp-content/uploads/2025/11/Sani-Beach-_-Bousoulas-Beach-Party4066_2880x1830-1-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260320T110000
DTEND;TZID=Europe/Athens:20260320T120000
DTSTAMP:20260420T214641
CREATED:20251010T064942Z
LAST-MODIFIED:20260309T152026Z
UID:10000049-1774004400-1774008000@hr-saniikos.com
SUMMARY:Kids Experience | D2D IR GR
DESCRIPTION:About this Session\nIn this D2D session we discover why families travelling to Sani/Ikos Resorts with children can be assured that no matter their age\, they will be treated like VIP’s too. From a complete range of high-end baby equipment\, luxurious childcare facilities\, babysitting and nanny services\, as well as a wide array of children’s activities and baby consultant services\, every aspect at Sani is meticulously designed to guarantee a care-free vacation for parents. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nUnderstand the Kids Experience concept\nKnow the different Kids Experience facilities and their operating hours\nKnow the pricing of services\nBe familiarized with a wide array of children’s activities\nUnderstand the difference between babysitting & nanny service\nBe aware of the required employee qualifications\nKnow the fundamental safety procedures\n\n🎓 Target Audience\nFront Office\, Guest Relations and any other guest-facing seasonal employee
URL:https://hr-saniikos.com/training/kids-experience-d2d-ir-gr/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
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BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T110000
DTEND;TZID=Europe/Athens:20260319T120000
DTSTAMP:20260420T214641
CREATED:20251009T081852Z
LAST-MODIFIED:20251009T103209Z
UID:10000033-1773918000-1773921600@hr-saniikos.com
SUMMARY:Digital Guest Satisfaction Survey (GSS)
DESCRIPTION:About ReviewPro – Digital Guest Satisfaction Survey D2D Session\nThe Digital Guest Satisfaction Survey (GSS) is an invaluable tool that we use to assess how happy our guests are with our services and products. From the conduction of each survey\, we can identify areas where there is room for improvement\, track progress over time and get a benchmark against other businesses in the industry. \n🎯 Learning Objectives\n\nBy the end of the session\, the participants will be able to:\nRecognize the significance and role of the GSS (Guest Satisfaction Survey)\nComprehend the rating system and NPS (Net Promoter Score)\nAcquire proficiency in survey navigation and familiarity\nDemonstrate an understanding of the survey questions\nGain insight into the objectives and procedures of the In-stay Survey.\n\n🎓 Target Audience\nAll new Managers and seasonal employees of Operations
URL:https://hr-saniikos.com/training/digital-guest-satisfaction-survey-gss-2/
LOCATION:Ikos Porto Petro
CATEGORIES:D2D Sessions
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BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T090000
DTEND;TZID=Europe/Athens:20260319T150000
DTSTAMP:20260420T214641
CREATED:20260311T083738Z
LAST-MODIFIED:20260311T084041Z
UID:10000228-1773910800-1773932400@hr-saniikos.com
SUMMARY:Fire Safety Training – Fire Truck IAR
DESCRIPTION:Training by the local Fire Brigade.  \nFire suppression using fire extinguishers in enclosed (urban) environments. \nParticipation: Heads of Department and Supervisors selected members from their teams
URL:https://hr-saniikos.com/training/fire-safety-training-fire-truck-iar/
LOCATION:Ikos Aria
CATEGORIES:Safety & Security
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BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260319T090000
DTEND;TZID=Europe/Athens:20260319T150000
DTSTAMP:20260420T214641
CREATED:20251022T152626Z
LAST-MODIFIED:20260204T075411Z
UID:10000123-1773910800-1773932400@hr-saniikos.com
SUMMARY:Induction TTT | *New Trainers IAR
DESCRIPTION:About this Session\nThis highly interactive session is designed to prepare and coach selected team members to effectively deliver the organizational Induction Training Program to the operational teams of their Resort. \nParticipants will learn how to create engaging and memorable learning experiences that meet the highest standards and lead to tangible\, long-lasting business results. \n🎯 Learning Objectives\nBy the end of the workshop\, participants will be able to: \n\nUnderstand and embrace the role of an effective Induction Trainer\nUse available training media and facilitator guides efficiently\nManage training groups and handle challenging participants with confidence\nApply advanced presentation and training delivery skills\nDemonstrate effective body language during training sessions\nUse verbal and non-verbal communication techniques to enhance engagement\n\n🎓 Target Audience\nNew Operational team members selected by their respective Hotel Management to serve as Induction Trainers.
URL:https://hr-saniikos.com/training/induction-ttt-new-trainers-iar/
LOCATION:Ikos Aria
CATEGORIES:Train the Trainer
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BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260318T150000
DTEND;TZID=Europe/Athens:20260318T160000
DTSTAMP:20260420T214641
CREATED:20251014T092555Z
LAST-MODIFIED:20251014T092555Z
UID:10000073-1773846000-1773849600@hr-saniikos.com
SUMMARY:Sustainability Highlights | D2D
DESCRIPTION:About this Session\nDuring our session we will present our sustainability pillars\, the ESG – sustainability goals we have as a group\, what practices we follow in order to achieve those goals and you will be informed about all the actions we take to support organizations and the local communities we reside in. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nRecognize the Sustainability Pillars\nTriple Zero Goal\nSustainability Highlights-Sustainable Operations\nProtection of Biodiversity\nCertifications & Awards\n\n🎓 Target Audience\nAll SIG Employees and Managers of Operations
URL:https://hr-saniikos.com/training/sustainability-highlights-d2d/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
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BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260318T090000
DTEND;TZID=Europe/Athens:20260318T150000
DTSTAMP:20260420T214641
CREATED:20260311T083622Z
LAST-MODIFIED:20260311T083622Z
UID:10000227-1773824400-1773846000@hr-saniikos.com
SUMMARY:Fire Safety Training – Advanced Fire Truck IAR
DESCRIPTION:Training by the local Fire Brigade.  \nIntervention and fire suppression using breathing apparatus in compartmentalized enclosed. \nParticipation: Security Managers\, Maintenance\, Security Officers
URL:https://hr-saniikos.com/training/fire-safety-training-advanced-fire-truck-iar/
LOCATION:Ikos Aria
CATEGORIES:Safety & Security
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BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260317T160000
DTEND;TZID=Europe/Athens:20260317T170000
DTSTAMP:20260420T214641
CREATED:20251010T071741Z
LAST-MODIFIED:20260309T153601Z
UID:10000052-1773763200-1773766800@hr-saniikos.com
SUMMARY:Babysitting Training | D2D IR GR
DESCRIPTION:About this Session\nThe Babysitting Training will allow our resorts to offer a service that is in line with the expectations of their guests. A professional babysitting service allows parents the freedom to enjoy their valued time\, and demonstrates our commitment to safe\, consistent\, and professional childcare. \nYou will be provided with the necessary information to deliver a confident\, safe babysitting service during this online session. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nUnderstand the aim of the service provided to our guests\nFamiliarize with the safeguarding practices\nHave the opportunity to learn the professional babysitting practices we follow in our Group\n\n🎓 Target Audience\nAll seasonal employees of Operations who are confident to interact with families and toddlers in English and work at Sani/Ikos Resorts.
URL:https://hr-saniikos.com/training/babysitting-training-d2d-ir-gr/
LOCATION:Ikos Kissamos
CATEGORIES:D2D Sessions
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BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260316T090000
DTEND;TZID=Europe/Athens:20260319T170000
DTSTAMP:20260420T214641
CREATED:20251022T151336Z
LAST-MODIFIED:20260217T144027Z
UID:10000114-1773651600-1773939600@hr-saniikos.com
SUMMARY:Management Essentials | IAR
DESCRIPTION: Agenda Day 1\n\nL&D (eLp\, D2D\, Induction\, Ops Training Calendar\, Leadership Essentials) | 09:30-11:15\nPerformance Management Alignment | 11:30-13:15\nTalent Development Tools (R&A\, Feedback channels) | 14:15-15:00\nAmbassador’s Program | 15:15-16:00\n\nAgenda Day 2\n\nHR Essentials | 09:30-11:15\nFacilitation Methodology | 11:30-13:45\nGDPR & Compliance Training | 14:00-14:45\nInternal Communications (Intranet\, Viva\, MS Accounts) | 15:00-15:45\n\nAgenda Day 3\n\nGuest Journey Map/ Operating Standards | 09:30-10:15\nService Recovery Outcomes/Guest Feedback & KPI | 10:30-11:15\nOPEX/CAPEX | 11:30-13:15\nSustainability Highlights | 15:00-16:00\n\nAgenda Day 4\n\nInduction for New Managers (Train The Trainer) | 09:30-13:00\n\nSIG Management Essentials Training Program
URL:https://hr-saniikos.com/training/management-essentials-iar/
LOCATION:Ikos Aria
CATEGORIES:Management Essentials
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BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260313T150000
DTEND;TZID=Europe/Athens:20260313T160000
DTSTAMP:20260420T214641
CREATED:20251013T055133Z
LAST-MODIFIED:20260220T144344Z
UID:10000057-1773414000-1773417600@hr-saniikos.com
SUMMARY:Safeguarding | D2D
DESCRIPTION:About this Session\nThis D2D training session aims to equip employees with a foundational understanding of safeguarding practices to ensure a safe\, inclusive\, and protective environment for children and vulnerable adults. \nSafeguarding is a shared responsibility. Sani/Ikos is committed to equality\, fairness\, and inclusion\, and will always strive to work collaboratively with parents\, carers\, and relevant professionals to ensure that every individual can participate in activities that are safe and suited to their needs and abilities. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nIdentify the Designated Safeguarding Lead (DSL) and deputies\, and understand their roles.\nDescribe their own responsibilities in safeguarding children and vulnerable adults.\nRecognise the importance of creating and maintaining a safe environment for all guests\, especially children and adults at risk.\nTake appropriate action when responding to a safeguarding concern or disclosure.\nUnderstand how to support someone who raises a concern or makes a disclosure.\nContribute to a culture of safety and respect across all departments at Sani/Ikos.\n\n🎓 Target Audience\nAll seasonal employees of Operations who are confident to interact with families and toddlers in English and work at Sani/Ikos Resorts.
URL:https://hr-saniikos.com/training/safeguarding-d2d/
LOCATION:Ikos Andalusia
CATEGORIES:D2D Sessions
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BEGIN:VEVENT
DTSTART;TZID=Europe/Athens:20260312T140000
DTEND;TZID=Europe/Athens:20260312T150000
DTSTAMP:20260420T214641
CREATED:20251010T054918Z
LAST-MODIFIED:20251010T055319Z
UID:10000045-1773324000-1773327600@hr-saniikos.com
SUMMARY:Energy and Water Conservation Plan\, Basic Guidelines and Enhanced Resource Management | D2D IAR
DESCRIPTION:About this Session\nThe training course covers the importance of energy and water as resources and provides practical strategies for energy and water conservation for every department. It includes interactive discussions on engaging employees\, emphasizes the integration of sustainability into day-to-day operations and attempts the creation of a conservation-focused culture. \nLastly\, it highlights the importance of technologies such as building automation and information such as energy monitoring systems as powerful tools on detecting equipment failure\, leaks\, wasted energy and reduction of maintenance costs. \n🎯 Learning Objectives\nBy the end of the session\, the participants will be able to: \n\nUnderstand the fundamental concepts of energy and water conservation in our group resorts and their benefits to the environment and business\nAcquire practical strategies and take up specific actions for reducing energy consumption and water usage\nDevelop skills in engaging employees and guests in conservation efforts and understand the importance of creating a culture focused on sustainability\nMonitor and guide employees in a more effective manner on the day-to-day business\n\n🎓 Target Audience\nDepartmental Managers of Operations as well as personnel interested in Energy and Water aspects.
URL:https://hr-saniikos.com/training/energy-and-water-conservation-plan-basic-guidelines-and-enhanced-resource-management-d2d-iar/
LOCATION:Ikos Aria
CATEGORIES:D2D Sessions
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