Management Essentials | IAR
- This Training has passed.
March 16 @ 9:00 am - March 19 @ 5:00 pm EET
Agenda Day 1
- L&D (eLp, D2D, Induction, Ops Training Calendar, Leadership Essentials) | 09:30-11:15
- Performance Management Alignment | 11:30-13:15
- Talent Development Tools (R&A, Feedback channels) | 14:15-15:00
- Ambassador’s Program | 15:15-16:00
Agenda Day 2
- HR Essentials | 09:30-11:15
- Facilitation Methodology | 11:30-13:45
- GDPR & Compliance Training | 14:00-14:45
- Internal Communications (Intranet, Viva, MS Accounts) | 15:00-15:45
Agenda Day 3
- Guest Journey Map/ Operating Standards | 09:30-10:15
- Service Recovery Outcomes/Guest Feedback & KPI | 10:30-11:15
- OPEX/CAPEX | 11:30-13:15
- Sustainability Highlights | 15:00-16:00
Agenda Day 4
- Induction for New Managers (Train The Trainer) | 09:30-13:00