Management Essentials | IAN

  • This Training has passed.
February 10 @ 9:00 am - February 13 @ 5:00 pm EET

 Agenda Day 10/02

  • Performance Management Alignment | 09:30-12:15
  • Talent Development Tools (R&A, Feedback channels) | 13:00-13:45
  • Internal Communications (Intranet, Viva, MS Accounts) | 14:00-14:45

Agenda Day 11/02

  • HR Essentials | 09:30-11:15
  • Facilitation Methodology | 11:30-13:45
  • GDPR & Compliance Training | 14:00-14:45
  • Ambassadors Program | 15:00-15:45

Agenda Day 12/02

  • Guest Journey Map/ Operating Standards | 09:30-10:15
  • Service Recovery Outcomes/ Guest Feedback & KPIs | 10:30-11:15
  • L&D (eLp, D2D, Induction, Ops Training Calendar, Leadership Essentials) | 11:30-13:45
  • Sustainability Highlights | 14:00-14:45

Agenda Day 4

  • Induction for New Managers/ Train the Trainer | 09:30-13:00
  • OPEX/CAPEX/Payroll (MIS) | 13:45-15:30

Details

  • Start: February 10 @ 9:00 am EET
  • End: February 13 @ 5:00 pm EET
  • Training Category:

Organizational Unit

Other

Language
English
Eligibility
Departmental
Role Level
Manager
Department
Entertainment, Food & Beverage, Front Office, Gardens, Housekeeping, Kitchen, Kids, Maintenance, Markets, Security, Spa, Sports & Recreation, Warehouse

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